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PC Security and Protection => Malware Removal Questions and Guides => Topic started by: Narendra on August 28, 2019, 01:40:02 pm

Title: Affected by HESE virus
Post by: Narendra on August 28, 2019, 01:40:02 pm
Sir/Madam,
My external hard disc has been infected by HESE virus as a result all the file such as excel, word, pdf, multimedia, image dont open. How can i open those file please give me suggestion elaborately.
Title: Re: Affected by HESE virus
Post by: Execute on August 28, 2019, 05:27:57 pm
Sir/Madam,
My external hard disc has been infected by HESE virus as a result all the file such as excel, word, pdf, multimedia, image dont open. How can i open those file please give me suggestion elaborately.

Hello Narendra,
this is a variant of the STOP/DJVU Ransomware virus. It has put an encryption to your files so you can NOT open them.
It asks for a ransom fee - a sum of money close to 1000 US dollars to be paid for unlocking them. If you pay, there is NO guarantee your files will unlock. You can read more from the article here:

https://sensorstechforum.com/remove-hese-virus/ (https://sensorstechforum.com/remove-hese-virus/)

Malware researchers release decryption tools for some of these ransomware viruses, so if you can wait a couple of weeks, maybe there will be a free decrter released.

Best Regards,
Execute