you mentioned that you didn't see the program to create shortcuts on your desktop - maybe it didn't install correctly indeed?
Have you tried uninstalling it, and then launching Safe Mode with Networking (Shift + Restart from the Start menu screen) and installing it from there? If you haven't yet - try that way.
Another thing you can try is to write Digiarty Technical Support using another email address as from a different user - explain that you have the latest version of the software and give specifics about the functions such as "Analyze" etc - see if that bears any fruit.
I, personally, have not used the program and do not know where the problem stems from. Write back with what has happened.
I urge if any user here has used the program to comment with their experience and if they can help in any way.