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“Mac Performance Wants Access” Virus – How to Remove It

This article has been created to explain how you can remove the Mac Performance Wants Access issue from your Mac completely.

Reports have started to accumulate over an increasing issue with access request over the users browsers on Mac. What the users receive is a pop-up message that Mac Performance wants access to control their browsers. If you see such type of message on Safari, Firefox, Chrome or other browsers, be advised that there is no such thing as Mac Performance program and if there was such an app, it would not ask to control your browser if the app was legitimate. Researchers believe that these pop-ups may be displayed on your web browser as a result of you having installed an ad-supported application on your web browser that is filling up your Mac with advertisements and pop-ups, the accepting of which might even result in malware infection of your Mac. Read this article to learn how to remove the “Mac Performance” pop-ups and learn how you can fix your Mac.

Threat Summary

Name Mac Performance Virus
Type Adware for Mac OS
Short Description Displays fake system pop-ups and shows various different ads that lead to unknown sites.
Symptoms A lot of different types of advertisements and slow performance of the affected Mac.
Distribution Method The main method of distribution that is related to these issues is believed to be via software bundling, but there is also the possibility of the adware app being downloaded from a shady site.
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User Experience Join Our Forum to Discuss Mac Performance Virus.

Mac Performance Pop-ups – How Did I Get Them

Seeing the Mac Performance pop-ups is likely an indicator of your computer system being compromised by what appears to e an adware application that is added on your Mac. These types of programs pretend to be real, but are in fact adware. They often pose as helpers that aim to improve the way you use your Mac in one way or another. One method of distribution they use is called software bundling. This method is characterized by the fact that the apps in question may be installed by hijacking the installers of other free apps. This means that every time you try to download and install your free torrent or other type of useful app on your Mac, the installer you may have downloaded may contain the adware, causing the Mac Performance issues. The program may be advertised in one of the installation steps that may be located there “as an optional offer” and it’s installation step may also be in the “Advanced” or “Custom” installation options.

In addition to being added via these methods, the Mac Performance pop-ups may also be shown as a result of adware being added to your web browser as well. This can happen if you have added a browser extension or such is automatically added to your browser. Many adware developers use browser extensions to control web browsers and show push notifications and other form of advertisements as a result of that.

Mac Performance Pop-ups – More Information

The Mac Performance pop-ups may appear during random browsing on the following web browsers for Mac:

If they appear, they will ask for control permissions over your browser. Here is the message which appears:

“Mac Performance Wants Access to Control {web browser name}”

The messages ask for the victim to give an app, called Mac Performance, which may have nothing to do with the Mac’s performance, control over the web browser. The end result of that is that you may give away the following permissions to this suspicious application:

The outcome of that may vary as it depends on the real people who are behind the fake Mac Performance application. They may collect data and use it to flood your Mac with different ads, like:

In addition to this, different tracking technologies may also be used, like:

These tracking tech are often used with the main purpose to get users to giveaway more of their information, even if they have located and deleted the software, causing the Mac Performance pop-ups.

Remove Mac Performance Pop-ups and Fix Your Mac

We have prepared instructions below by which you can manually hunt for and locate the software that is causing the Mac Performance pop-ups manually. However, this comes as no guarantee, since there may be tracking technologies and other types of left over software that may still track your information. This is why for maximum effectiveness, we would advise you what most experts would and that is to download and run a scan on your Mac with an advanced Mac Antivirus software. Such program will remove all of the trackers, set by the Mac Performance adware and also detect and remove all adware elements, if any on your Mac. The program also aims to ensure that you Mac remains protected against these Mac Performance issues in the future too.

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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OFFER
REMOVE IT NOW (MAC)
with SpyHunter for Mac
Mac Performance Virus may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter for Mac and run free scan to remove all virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.
Free Remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

Steps to Prepare Before Removal:

Before starting to follow the steps below, be advised that you should first do the following preparations:

Step 1: Scan for and remove Mac Performance Virus files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Mac Performance Virus, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for Mac Performance Virus:


Download

SpyHunter for Mac


scan and remove mac virus step 1


Quick and Easy Mac Malware Video Removal Guide


Bonus Step: How to Make Your Mac Run Faster?

Mac machines maintain probably the fastest operating system out there. Still, Macs do become slow and sluggish sometimes. The video guide below examines all of the possible problems that may lead to your Mac being slower than usual as well as all of the steps that can help you to speed up your Mac.

Step 2: Uninstall Mac Performance Virus and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

remove mac virus step 1


2. Find Activity Monitor and double-click it:

remove mac virus step 2


3. In the Activity Monitor look for any suspicious processes, belonging or related to Mac Performance Virus:

remove mac virus step 3

Tip: To quit a process completely, choose the “Force Quit” option.

remove mac virus step 4


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Mac Performance Virus. If you find it, right-click on the app and select “Move to Trash”.

remove mac virus step 5


6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Mac Performance Virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7. Remove any leftover files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Mac Performance Virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1. Click on "Go" and Then "Go to Folder" as shown underneath:

fix mac virus from launch agents step 1

2. Type in "/Library/LauchAgents/" and click Ok:

fix mac virus from launch agents step 2

3. Delete all of the virus files that have similar or the same name as Mac Performance Virus. If you believe there is no such file, do not delete anything.

fix mac virus from launch agents step 3

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.



Step 3: Remove Mac Performance Virus – related extensions from Safari / Chrome / Firefox

Remove an extension from Safari and reset it.Remove a toolbar from Google ChromeRemove a toolbar from Mozilla Firefox

1. Start Safari

2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

3. From the menu, click on "Preferences"

Remove Mac virus from safari step 1

4. After that, select the 'Extensions' Tab

Remove Mac virus from safari step 2

5. Click once on the extension you want to remove.

6. Click 'Uninstall'

Remove Mac virus from safari step 3

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Mac Performance Virus will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

1. Start Google Chrome and open the drop menu

remove mac virus from google chrome step 1

2. Move the cursor over "Tools" and then from the extended menu choose "Extensions"

remove mac virus from google chrome step 2

3. From the opened "Extensions" menu locate the add-on and click on the garbage bin icon on the right of it.

remove mac virus from google chrome step 3

4. After the extension is removed, restart Google Chrome by closing it from the red "X" in the top right corner and start it again.


1. Start Mozilla Firefox. Open the menu window

2. Select the "Add-ons" icon from the menu.

remove mac virus from mozilla firefox step 1

3. Select the Extension and click "Remove"

remove mac virus from mozilla firefox step 2

4. After the extension is removed, restart Mozilla Firefox by closing it from the red "X" in the top right corner and start it again.

Mac Performance Virus-FAQ

What is Mac Performance Virus on your Mac?

The Mac Performance Virus threat is probably a potentially unwanted app. There is also a chance it could be related to Mac malware. If so, such apps tend to slow your Mac down significantly and display advertisements. They could also use cookies and other trackers to obtain browsing information from the installed web browsers on your Mac.

Can Macs Get Viruses?

Yes. As much as any other device, Apple computers do get malware. Apple devices may not be a frequent target by malware authors, but rest assured that almost all of the Apple devices can become infected with a threat.

What Types of Mac Threats Are There?

According to most malware researchers and cyber-security experts, the types of threats that can currently infect your Mac can be rogue antivirus programs, adware or hijackers (PUPs), Trojan horses, ransomware and crypto-miner malware.

What To Do If I Have a Mac Virus, Like Mac Performance Virus?

Do not panic! You can easily get rid of most Mac threats by firstly isolating them and then removing them. One recommended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you.

There are many Mac anti-malware apps out there that you can choose from. SpyHunter for Mac is one of the reccomended Mac anti-malware apps, that can scan for free and detect any viruses. This saves time for manual removal that you would otherwise have to do.

How to Secure My Data from Mac Performance Virus?

With few simple actions. First and foremost, it is imperative that you follow these steps:

Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.

Step 2: Change all of your passwords, starting from your e-mail passwords.

Step 3: Enable two-factor authentication for protection of your important accounts.

Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.

Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.

Step 6: Change your Wi-Fi password.

Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.

Step 8: Install anti-malware software with real-time protection on every device you have.

Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.

If you follow these reccomendations, your network and Apple devices will become significantly more safe against any threats or information invasive software and be virus free and protected in the future too.

More tips you can find on our MacOS Virus section, where you can also ask any questions and comment about your Mac problems.

About the Mac Performance Virus Research

The content we publish on SensorsTechForum.com, this Mac Performance Virus how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific macOS issue.

How did we conduct the research on Mac Performance Virus?

Please note that our research is based on an independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware definitions, including the various types of Mac threats, especially adware and potentially unwanted apps (PUAs).

Furthermore, the research behind the Mac Performance Virus threat is backed with VirusTotal.

To better understand the threat posed by Mac malware, please refer to the following articles which provide knowledgeable details.

1 Comment
  1. Jack

    I have been unable to get rid of this pop up. It shows everytime I open Safari. Will your instructions help me?

    Reply

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