Remove Scam

Remove Scam

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This article will help you remove effectively. Follow the tech support scam removal instructions provided at the end of this article. is a website which is connected to a tech support scam and hosts it on that Web address. The phone number 1-855-639-7555 is given for contacting the supposed support technicians. The scam is so deep that it tries to trick you into calling the supposed technicians, reachable on the phone line if you have any questions or issues with various services.

Threat Summary
TypeTech Support Scam
Short DescriptionA tech support scam saying that you should call a phone number to fix services connected with anti-virus software, printers, routers or others.
SymptomsMessages, pop-up boxes, and redirects could appear in your browser. Cybercriminals will try to trick you into calling a phone number, while maybe locking your computer screen.
Distribution MethodFreeware Installers, Suspicious Sites, Redirects, Spam Messages
Detection Tool See If Your System Has Been Affected by


Malware Removal Tool

User ExperienceJoin Our Forum to Discuss – Spread

Different software could cause the 1-855-639-7555 number to appear in your browsers on a page claiming to be an Support line for routers, anti-virus software, printers, etc. Those websites usually come with third-party installations and freeware packages. These packages tend to have additive features selected for the installation process. To avoid installing any such features can be done if you find an Advanced or a Custom options menu.

Unfortunately, other ways can help the distribution of this tech support scam. From surfing the Internet and reaching new and unverified websites, to clicking on advertisements or redirects related to suspicious links are one of these ways. Another way is through the crooks spamming hyperlinks in forum posts of different sites. Freeware applications, regarded as PUPs (potentially unwanted programs) could also be helping in the spread of the scam in question. – Information is a website hosting a tech support scam. The scam mainly uses the 1-855-639-7555 phone line. Other phone numbers and websites involved with the scam exist. Cybercriminals who are behind the telephone can try to trick you into thinking that they are part of some tech support team, working for some service provider, related to the IT sphere. The website home page looks like this:

As you can see above, the site states that the telephone is the support line for many different service providers which should immediately give it away as a hoax. Strangely enough, it still works on people and they fall to the scam.

Below you can see for how many different services this one site is connected to:

In case you see any messages from that website or see the related phone number, know that your PC has been affected or you are about to fall victim to a scam. You could get bombarded with pop-ups, redirects and new windows opening on your browser to try and convince you that your computer device has issues. Clicking somewhere on the page could trigger a similar effect.

The con artists want to make you believe that you have to call the 1-855-639-7555 phone number, provided on the website. They also will lie to you that they are part of an customer service or a specific technical Support team or that you need to give out your telephone details for some reason. All of those statements are lies and you should know that all of those service providers will certainly NOT make one, unified web page for all of their clients or working together with their rivals/competition. Other than that, some of these services no longer exist or have other names by now.

The whole charade is made in a way to convince you into calling the provided number. On top of it all, at the bottom of the page there is a clear statement that claims for the site that is not associated with any of the listed companies. Also, whatever your security system is, do not uninstall, remove or tamper it in any way, as that may further help the cybercriminals behind the scam.

From the website you can see that there is “support” for the following services:

  • Support for Dell Computers
  • Support for Toshiba Computers
  • Support for Acer Computers
  • Support for Computers HP
  • Support for Asus Computers
  • Support for Sony Computers
  • Support for Adobe
  • Support for Gateway
  • Support for MSN
  • Support for Window Live Mail
  • Support for Netflix
  • Support for Lexmark Printer
  • Support for Epson Printer
  • Support for Brother Printer
  • Support for Canon Printer
  • Support for HP Printer
  • Support for Dell Printer
  • Support for Linksys Router
  • Support for Netgear Router
  • Support for Belkin Router
  • Support for D-Link Router
  • Support for iolo
  • Support for FBI Virus
  • Support for Quicken
  • Support for McAfee Antivirus
  • Support for Avast Antivirus
  • Support for AVG Antivirus
  • Support for Norton Antivirus
  • Support for Kaspersky Antivirus
  • Support for Trend Micro Antivirus
  • Support for Panda Antivirus
  • Support for Bit Defender Antivirus
  • Support for Webroot Antivirus
  • Support for Avira Antivirus
  • Support for Microsoft Office
  • Support for Microsoft Windows 98
  • Support for Microsoft Windows 2000
  • Support for Microsoft Windows XP
  • Support for Microsoft Windows Vista
  • Support for Microsoft Windows 7
  • Support for Microsoft Windows 8
  • Support for Microsoft Windows 8.1
  • Support for Microsoft Windows 10
  • Support for Apple Mac OSX
  • Support for Apple iPhone
  • Support for Microsoft Mobile
  • Support for Quickbooks
  • Support for Hotmail
  • Support for Blue Screen Error
  • Support for Slow Computer
  • Support for Virus Removal
  • Support for Outlook
  • Support for Thunderbird
  • Support for Web Browser
  • Support for Gmail
  • Support for Incredimail

Do NOT try calling the phone number under any circumstances. It is not free as promoted on the website, and even the shortest call may be very costly. Not to mention that, while the con artists can present themselves as technicians, employees, or any other reputable partners of the companies listed above, they most certainly are NOT and will only try to elicit personal information and financial data about you. That information can be sold, and you could get into bigger problems, such as identity theft, your bank accounts getting emptied etc.

You can read one possible scenario of interaction with the scammers shared by a victim here:

Barewire Ltd – Scam

Many similar cases exist, which involve the “technician” getting access to your PC via TeamViewer or a similar program for remote access. Then you are showed a window with fake infections or the supposed technician actually plants viruses and other malware in your PC. That scam artist will try to make you pay for his services or to a company by saying that only bank-to-bank transfers are accepted. Even if months pass, you might have malware that is not using lots of resources or even put in sleep mode. You might receive back calls from the technician on a monthly basis as shared in the story that the above link points to.

Remove Scam

To remove the tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.


Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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