This article will help you remove PC-antivirus-protection.com fully. Follow the tech support scam removal instructions provided at the end of this article.
PC-antivirus-protection.com is a website which is connected with a tech support scam and hosts it on that Web address. The phone number 0-800-069-8567 is given for contacting the supposed McAfee or Norton support technicians. The scam tries to imply that your computer has malware and only the technicians, reachable on the phone line, can help you. Your screen may get locked.
|Type||Tech Support Scam|
|Short Description||A tech support scam saying that your computer has malware and trying to fool you into calling a phone number.|
|Symptoms||Messages, pop-up boxes, and redirects could appear in your browser. Cybercriminals will try to trick you into calling a phone number, while trying to block access to your browser or locking your screen.|
|Distribution Method||Freeware Installers, Suspicious Sites, Redirects, Hyperlinks in forum spam posts|
|Detection Tool|| See If Your System Has Been Affected by malware |
Malware Removal Tool
|User Experience||Join Our Forum to Discuss PC-antivirus-protection.com.|
PC-antivirus-protection.com – Spread
Different software could cause the 0-800-069-8567 number to appear in your browsers on a page claiming to be a McAfee Support one. Those websites usually come with third-party installations and freeware packages. These packages tend to have additive features selected for the installation process. To avoid installing any such features can be done if you find an Advanced or a Custom options menu.
Unfortunately, other ways can help the distribution of this tech support scam. From surfing the Internet and reaching new and unverified websites, to clicking on advertisements or redirects related to suspicious links are one of these ways. Another way is through the crooks spamming hyperlinks in forum posts of different sites. Freeware applications, regarded as PUPs (potentially unwanted programs) could also be helping in the spread of the scam in question.
PC-antivirus-protection.com – Overview
PC-antivirus-protection.com is a website hosting a tech support scam. The scam uses the phone line 0-800-069-8567. There could be other phone numbers and websites involved with the scam. Cybercriminals who are behind the telephone can try to trick you into thinking that they are part of some tech support team, working for McAfee or Norton. The website home page looks like this:
As you can see above, the site states that the telephone is the support line for McAfee and Norton which should immediately give it away as a hoax, but strangely enough, it still works on people and they fall to the scam. Down below you can read what the message reads:
Get instant support for your Norton Antivirus & McAfee Antivirus Problems, Use Antivirus to stay safe with some easy steps.
Infection, malware and other disease issues have been tormenting the digital world for recent decades now however tragically the circumstance has gone more regrettable in the previous ten years. Consistently around a million new contaminations are skimmed on the web the whole way across the globe and these diseases have the capacity of assaulting their first casualty inside a few minutes of their discharge.
The UK has over 90% grown-up populace as web clients and in such a place this information can be truly risky. Norton Security & Mcfee Security has been among the most well-known projects promising thorough insurance against all such digital diseases and violations.
In case you see that message, know that your PC has been affected or you are about to fall victim to a scam. You could get bombarded with pop-ups, redirects and new windows opening on your browser to try and convince you that your PC has issues. Clicking somewhere on the page could trigger a similar effect.
The con artists want to make you believe that the only way for fixing your computer machine is by calling the 0-800-069-8567 phone number, provided on the website. They also will lie to you that they are part of the McAfee or Norton technicians team. That statement is not true and you should know that both McAfee doesn’t even have a phone number for Support, nor do they share the same phone number with Norton.
The whole charade is made in a way to convince you into calling the provided number. On top of it all, there are instructions on the site on how to deactivate and uninstall McAfee – an action you wouldn’t want to perform if you have that anti-virus. Also, whatever your security system is, do not uninstall, remove or tamper it in any way, as that may further help the cybercriminals behind the scam.
A screenshot depicting the Norton support line information on the website:
Do NOT try calling the phone number under any circumstances. It is not free as promoted on the website, and even the shortest call may be very costly. Not to mention that, while the con artists can present themselves as McAfee or Norton employees, or any other reputable partners, they will try to get personal information and financial data about you. That information can be sold, and you could get into bigger problems, such as identity theft, your bank accounts getting emptied etc.
To remove the PC-antivirus-protection.com tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.
- Guide 1: How to Remove PC-antivirus-protection.com from Windows.
- Guide 2: Get rid of PC-antivirus-protection.com from Mac OS X.
- Guide 3: Remove PC-antivirus-protection.com from Google Chrome.
- Guide 4: Erase PC-antivirus-protection.com from Mozilla Firefox.
- Guide 5: Uninstall PC-antivirus-protection.com from Microsoft Edge.
- Guide 6: Remove PC-antivirus-protection.com from Safari.
- Guide 7: Eliminate PC-antivirus-protection.com from Internet Explorer.
How to Remove PC-antivirus-protection.com from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove PC-antivirus-protection.com
Step 2: Uninstall PC-antivirus-protection.com and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by PC-antivirus-protection.com on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by PC-antivirus-protection.com there. This can happen by following the steps underneath:
Get rid of PC-antivirus-protection.com from Mac OS X.
Step 1: Uninstall PC-antivirus-protection.com and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove PC-antivirus-protection.com via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove PC-antivirus-protection.com from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase PC-antivirus-protection.com from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall PC-antivirus-protection.com from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove PC-antivirus-protection.com from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the PC-antivirus-protection.com will be removed.
Eliminate PC-antivirus-protection.com from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.