A heavily advertising browser extension on Google Chrome has been reported on Reddit and other web forums. The extension is named ZenMate free VPN, and it is believed to be installed along with other setups. The pop-ups caused by the extension redirect several times to scamming sites and may also lead the user to other dangerous web domains. It is strongly advisable for users to immediately remove this extension, preferably by using an anti-malware scanner, just in case their PC has been infected with malware as a result of having this PUP (Potentially Unwanted Program) on their PC.
|Name||ZenMate and Appnor(.)xyz|
|Type||Browser Extension, PUP|
|Short Description||Google Chrome will have its settings modified. The software may also collect different information from the affected computer.|
|Symptoms||The browser`s default pages may be changed and different types of advertisements may be observed. The DNS address of the user may be changed to collect information. Causes browser redirects.|
|Distribution Method||Freeware Installations, Bundled Packages|
|Detection Tool|| See If Your System Has Been Affected by malware |
Malware Removal Tool
|User Experience||Join Our Forum to Discuss Zen Mate and Appnor(.)xyz.|
ZenMate – How Did I Install It
The answer to this question is as simple as it is complicated. ZenMate uses the so-called bundling downloads which can be found on various websites that support the free download of various software. Since most users tend not to be choosy where they download their favorite media player, system optimizer or other freeware, they sometimes become “victims” of bundled applications.
To put it simply, the installer script of ZenMate is added to the installer of the free program downloaded from the third-party site. It may only be detected in the form of “Add this program as a free extra” type of bundles if you choose the “Advanced” or “Custom” installation options of your installer, so users should take their time and be wise when installing new apps.
Also, there are similarly named applications to “ZenMate free VPN” directly in the Chome Extensions store, which may make difficult for users to choose which application is a legitimate one:
ZenMate Viewed In Detail
Once the extension is installed it may use different tracking software to collect user information:
- LSOs(Local Shared Objects) and others.
After these are used, the extension may begin to display different types of advertisements:
- Browser Redirects.
- Ad-supported search results.
One of the domains it has been reported to redirect to is known as Appnord(.)xyz. When opened, the domain causes 5 redirects:
→ Redirect 1:
https://www.adworkmedia(.)comistream.php?stream =aH ROcDovLzZxZG Fs LnJIYWxzZWN1 cmVkbG luay5jb20vP3MxPTU1 NTcw.M MyPTQ1 N Dg3NzgOM CO1 NTU3 MA= =
Redirect 5 (Final):
The final redirect (freelotto) leads the user to a fake prize claiming scam:
The scam wants from the user to claim the reward of 3500$ by entering his personal information in a form:
After this, the website may redirect to other pages with the same character. Such web pages are a typical adware campaigns to gather personal or financial information and use it for malicious purposes. They are often administered by shady PUPs like ZenMate free VPN and users are strongly advised to remove them immediately.
The program also appears as such in Google results:
Besides scamming websites, PUPs like ZenMate may also redirect users to URLs that are malicious, which may infect users with malware, like the following notorious ransomware viruses:
In conclusion this application is most likely used to generate money to cyber-criminals using one way or another. One of the methods for that is to make traffic to the domains it causes redirects to. The other may be via scams like the one above which allow them to either drain money using the card`s information or purchase products online with it as well as sell it on the deep web.
Remove ZenMate free VPN Completely and Effectively
To remove this ad-supported application, we strongly advise you to act swiftly. One method of removing it is by following the instructions which are posted below. They include the download of an advanced anti-malware software which will help you identify the multiple registry entries and files created by ZenMate to display you ads using an escalated privilege. Such software will also protect you from unwanted programs like ZenMate free VPN which are usually not detected by conventional antivirus programs.
- Guide 1: How to Remove ZenMate and Appnor(.)xyz from Windows.
- Guide 2: Get rid of ZenMate and Appnor(.)xyz from Mac OS X.
- Guide 3: Remove ZenMate and Appnor(.)xyz from Google Chrome.
- Guide 4: Erase ZenMate and Appnor(.)xyz from Mozilla Firefox.
- Guide 5: Uninstall ZenMate and Appnor(.)xyz from Microsoft Edge.
- Guide 6: Remove ZenMate and Appnor(.)xyz from Safari.
- Guide 7: Eliminate ZenMate and Appnor(.)xyz from Internet Explorer.
How to Remove ZenMate and Appnor(.)xyz from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove ZenMate and Appnor(.)xyz
Step 2: Uninstall ZenMate and Appnor(.)xyz and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by ZenMate and Appnor(.)xyz on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by ZenMate and Appnor(.)xyz there. This can happen by following the steps underneath:
Get rid of ZenMate and Appnor(.)xyz from Mac OS X.
Step 1: Uninstall ZenMate and Appnor(.)xyz and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove ZenMate and Appnor(.)xyz via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove ZenMate and Appnor(.)xyz from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase ZenMate and Appnor(.)xyz from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall ZenMate and Appnor(.)xyz from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove ZenMate and Appnor(.)xyz from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the ZenMate and Appnor(.)xyz will be removed.
Eliminate ZenMate and Appnor(.)xyz from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.