What Is Secure-support.space
Secure-support.space is the name of a pop-up that could appear on Mac devices. This pop-up’s main purpose of activity is to get into your computer and begin showing various forms of advertisements. These ads may include redirects to the Secure-support.space page, where you may receive messages that you Mac is under threat and you should either call a fake tech support number or download some rogue software, both of which aim to lure you into a scam.
Read this article to learn how to remove Secure-support.space from your computer and stop redirects to such pages in the future as well.
Secure-support.space Summary
| Name | Secure-support.space |
| Type | PUP / Scam Redirect |
| Short Description | Aims to modify the settings on your web browser in order to get it to cause browser redirects and display different advertisements. |
| Symptoms | Your web browser begins to display various types of online advertisements, which results in slowing down of your computer. |
| Distribution Method | Bundled downloads. Web pages which may advertise it. |
| Detection Tool |
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User Experience | Join Our Forum to Discuss Secure-support.space. |
Secure-support.space Mac Redirect Activity Report
The Secure-support.space domain itself is part of a tech support or some other type of scam, just like the Error Code scam. These scams often appear on your browser as a redirect and they lock it up displaying a pop-up, saying you must call a tech support number or download some fake repair software. These websites should not be trusted as calling the number may result in financial losses on your behalf.
But seeing pages, like the Secure-support.space pop-up is a sign that you may have some type of adware or unwanted software added on your Mac. Such programs include Private Video and SearchConsole Adware for Mac and these are only tip of the iceberg. Many Mac adware replicates without you even knowing it and begins changing the settings of your browser so that it could profit from the sites it advertises, just like in the case of Secure-support.space. And since you get redirects to this scam, there is also the chance that this adware lands you in some more dangerous sites, like for example:
- Sites that offer rogue software downloads.
- Multiple redirects that may contain viruses.
- Survey frauds and such scams.
- Fake web pages.
- Different kinds of malware URLs.
- Fake tech support.
- Scam domains.
The ads that you should watch out for if you have an adware, like the one mentioned above are usually the following kinds:
- Banners appearing on the sites you visit.
- Push notification ads.
- Pop-up ads
- Sudden redirects to third-party sites.
- Ad-supported search results.
- Highlighted text leading to third-party sites.
And not only this, but the adware behind the Secure-support.space pop-up may also track your information as well. It could use cookies and other trackers to see the following details about your online activity:
- What is your browsing history.
- The phrases you have searched for.
- Where you visit.
- Your click and mouse movement history.
This is why we strongly recommend that you keep reading this article to learn how to fully eradicate this adware and stop the Secure-support.space pop-ups from appearing on your Mac.
Remove Secure-support.space from Your Mac
To remove Secure-support.space from your Mac, we would strongly recommend that you read the instructions in this article as they contain more information on deleting this risky software from both your macOS and your browser. Secure-support.space is the kind of software that experts recommend removing using an advanced anti-malware for Mac. Such a professional app will scan for and detect any adware, malware and other unwanted software from your macOS and make sure its gone.
Ventsislav Krastev
Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.
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Steps to Prepare Before Removal:
Before starting to follow the steps below, be advised that you should first do the following preparations:
- Backup your files in case the worst happens.
- Make sure to have a device with these instructions on standy.
- Arm yourself with patience.
- 1. Scan for Mac Malware
- 2. Uninstall Risky Apps
- 3. Clean Your Browsers
Step 1: Scan for and remove Secure-support.space files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Secure-support.space, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Quick and Easy Mac Malware Video Removal Guide
Bonus Step: How to Make Your Mac Run Faster?
Mac machines maintain probably the fastest operating system out there. Still, Macs do become slow and sluggish sometimes. The video guide below examines all of the possible problems that may lead to your Mac being slower than usual as well as all of the steps that can help you to speed up your Mac.
Step 2: Uninstall Secure-support.space and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
2. Find Activity Monitor and double-click it:
3. In the Activity Monitor look for any suspicious processes, belonging or related to Secure-support.space:
4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Secure-support.space. If you find it, right-click on the app and select “Move to Trash”.
6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Secure-support.space. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
7. Remove any leftover files that might be related to this threat manually by following the sub-steps below:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Secure-support.space via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
1. Click on "Go" and Then "Go to Folder" as shown underneath:
2. Type in "/Library/LauchAgents/" and click Ok:
3. Delete all of the virus files that have similar or the same name as Secure-support.space. If you believe there is no such file, do not delete anything.
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 3: Remove Secure-support.space – related extensions from Safari / Chrome / Firefox
Secure-support.space-FAQ
What is Secure-support.space on your Mac?
The Secure-support.space threat is probably a potentially unwanted app. There is also a chance it could be related to Mac malware. If so, such apps tend to slow your Mac down significantly and display advertisements. They could also use cookies and other trackers to obtain browsing information from the installed web browsers on your Mac.
Can Macs Get Viruses?
Yes. As much as any other device, Apple computers do get malware. Apple devices may not be a frequent target by malware authors, but rest assured that almost all of the Apple devices can become infected with a threat.
What Types of Mac Threats Are There?
According to most malware researchers and cyber-security experts, the types of threats that can currently infect your Mac can be rogue antivirus programs, adware or hijackers (PUPs), Trojan horses, ransomware and crypto-miner malware.
What To Do If I Have a Mac Virus, Like Secure-support.space?
Do not panic! You can easily get rid of most Mac threats by firstly isolating them and then removing them. One recommended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you.
There are many Mac anti-malware apps out there that you can choose from. SpyHunter for Mac is one of the reccomended Mac anti-malware apps, that can scan for free and detect any viruses. This saves time for manual removal that you would otherwise have to do.
How to Secure My Data from Secure-support.space?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your e-mail passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these reccomendations, your network and Apple devices will become significantly more safe against any threats or information invasive software and be virus free and protected in the future too.
More tips you can find on our MacOS Virus section, where you can also ask any questions and comment about your Mac problems.
About the Secure-support.space Research
The content we publish on SensorsTechForum.com, this Secure-support.space how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific macOS issue.
How did we conduct the research on Secure-support.space?
Please note that our research is based on an independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware definitions, including the various types of Mac threats, especially adware and potentially unwanted apps (PUAs).
Furthermore, the research behind the Secure-support.space threat is backed with VirusTotal.
To better understand the threat posed by Mac malware, please refer to the following articles which provide knowledgeable details.