A new tech support scam associated with the website Axalisaiti(.)com has been reported to display a fake BSOD (Black Screen Of Death) screen with a fraudulent message stating there is an error on the user’s computer. The phone number 1-855-486-0354 that is associated with the scam has also been reported to randomly dial users as a part of a social engineering scam. All users who have seen this pop-up are strongly advised to scan their computer and detect where the pop-up is coming from.
| Name | Axalisaiti(.)com |
| Type | Fake Tech Support |
| Short Description | The page may block users out of their web browsers displaying a fake error message. |
| Symptoms | The user may witness a fake BSOD screen with this or other phone numbers present in its message. Also has the following sound message: |
| Distribution Method | Via PUPs, Malware or by visiting a suspicious third-party site. |
| Detection Tool | Download Malware Removal Tool, to See If Your System Has Been Affected by malware |
| User Experience | Join our forum to discuss Axalisaiti(.)com. |
Axalisaiti(.)com Fake BSOD Alert – How Did I Get It
The distribution of this website is fairly simple and is done in the following methods:
- Via a Trojan that induces advertisements and causes redirects.
- By a rootkit which connects to remote hosts to cause browser redirects.
- Via a PUP (Potentially Unwanted Program) that displays advertisements and causes redirects on your Google Chrome, Mozilla Firefox, Internet Explorer Opera, Safary or any other extension supported browsers.
Axalisaiti(.)com Fake BSOD Alert In Detail
Once this threat is on your computer, you may witness a pop-up with the following scareware message:
→ Pop-up message:
“SECURITY ALERT.
SUSPICIOUS ACTIVITY OF INTRUSIONS DETECTED, WHICH IS TRYING TO REDIRECT YOU TO A VIRUS ATTACK SITE.
THIS MAY HAPPEN DUE TO NOT HAVING OBSOLETE VIRUS PROTECTED SHIELD.
TO COMPLETE DIAGNOSE AND FIX, PLEASE CALL WINDOWS SUPPORT HELPLINE AT 1-855-486-0354 IMMEDIATELY.
KINDLY ENSURE YOU DO NOT RESTART YOUR COMPUTER TO PREVENT DATA LOSS.
HAVING SUCH KIND OF WARNINGS REPEATEDLY MAY COMPROMISE YOUR CREDIT-DEBIT CARD OR ONLIINE BANKING INFORMATIONS.
GET ALL FIXED RIGHT NOW BY CALLING CERTIFIED…”
This message aims to drive inexperienced users to call the “customer support” number which may actually be the scammers’ number. From there users may be prompted to:
- Provide personal information.
- Provide access of your PC to the scammers.
- Provide financial information.
When the host Axalisaiti(.)com was thoroughly checked, the following information surfaced:
→ IP Address-185.139.56.51
Location–Georgia, Tbilisi
Created-31/03/2016
Users on security forums report that the previous location associated with the website was Panama, which points out to the usage of either a VPN or a Proxy service that conceals the actual location and address of the server.
Experts strongly believe that this website is most likely a part of a network which aims to spread massively and scam users out of their money and information. One of the scamming methods which may be used is an unusually high phone call rates to drain users by the minute.
Not only this but this number is also reported to be associated with other scams as well. Attacked users have reported that they have received calls from this number directly without even knowing it is associated with this Fake BSOD Alert.
Remove Axalisaiti(.)com Fake BSOD Alert Completely
In order to remove this fake alert, you should make sure to close your web browser first as a process from Windows Task Manager. Since different software may induce this hijacker onto your computer, we strongly advise you to follow the step-by-step manual below and download an advanced malware scanner. It will detect if there is any type of software or malware on your computer which may be causing the pop-ups to appear.
Ventsislav Krastev
Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.
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How to Remove Axalisaiti(.)com from Windows.
Step 1: Scan for Axalisaiti(.)com with SpyHunter Anti-Malware Tool
Step 2: Boot Your PC In Safe Mode
Step 3: Uninstall Axalisaiti(.)com and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully uninstall most programs.
Step 4: Clean Any registries, Created by Axalisaiti(.)com on Your PC.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Axalisaiti(.)com there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Video Removal Guide for Axalisaiti(.)com (Windows).
Get rid of Axalisaiti(.)com from Mac OS X.
Step 1: Uninstall Axalisaiti(.)com and remove related files and objects
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Axalisaiti(.)com. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Axalisaiti(.)com via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove Axalisaiti(.)com files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Axalisaiti(.)com, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Video Removal Guide for Axalisaiti(.)com (Mac)
Remove Axalisaiti(.)com from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Axalisaiti(.)com from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window:
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Axalisaiti(.)com from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Axalisaiti(.)com from Safari
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Axalisaiti(.)com will be removed.
Eliminate Axalisaiti(.)com from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications from Your Browsers
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings.
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".
Axalisaiti(.)com-FAQ
What Is Axalisaiti(.)com?
The Axalisaiti(.)com threat is adware or browser redirect virus.
It may slow your computer down significantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your device.
The creators of such unwanted apps work with pay-per-click schemes to get your computer to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your OS.
What Are the Symptoms of Axalisaiti(.)com?
There are several symptoms to look for when this particular threat and also unwanted apps in general are active:
Symptom #1: Your computer may become slow and have poor performance in general.
Symptom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Task Manager.
If you see one or more of those symptoms, then security experts recommend that you check your computer for viruses.
What Types of Unwanted Programs Are There?
According to most malware researchers and cyber-security experts, the threats that can currently affect your device can be rogue antivirus software, adware, browser hijackers, clickers, fake optimizers and any forms of PUPs.
What to Do If I Have a "virus" like Axalisaiti(.)com?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your email passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activities with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these recommendations, your network and all devices will become significantly more secure against any threats or information invasive software and be virus free and protected in the future too.
How Does Axalisaiti(.)com Work?
Once installed, Axalisaiti(.)com can collect data using trackers. This data is about your web browsing habits, such as the websites you visit and the search terms you use. It is then used to target you with ads or to sell your information to third parties.
Axalisaiti(.)com can also download other malicious software onto your computer, such as viruses and spyware, which can be used to steal your personal information and show risky ads, that may redirect to virus sites or scams.
Is Axalisaiti(.)com Malware?
The truth is that PUPs (adware, browser hijackers) are not viruses, but may be just as dangerous since they may show you and redirect you to malware websites and scam pages.
Many security experts classify potentially unwanted programs as malware. This is because of the unwanted effects that PUPs can cause, such as displaying intrusive ads and collecting user data without the user’s knowledge or consent.
About the Axalisaiti(.)com Research
The content we publish on SensorsTechForum.com, this Axalisaiti(.)com how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific, adware-related problem, and restore your browser and computer system.
How did we conduct the research on Axalisaiti(.)com?
Please note that our research is based on independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware, adware, and browser hijacker definitions.
Furthermore, the research behind the Axalisaiti(.)com threat is backed with VirusTotal.
To better understand this online threat, please refer to the following articles which provide knowledgeable details.