THREAT REMOVAL

Remove Support-security-alert.net 1844-499-3631 Fake BSOD Message

NameSupport-security-alert.net
TypeFake Tech Support Scam
Short DescriptionA fake BSOD message will be displayed, and voice-over will be played, suggesting that 1844-499-3631 is called.
SymptomsFake pop-up alerts may keep on appearing, trying to trick users into thinking their PCs have been attacked by adware, spyware, and viruses.
Distribution MethodThe fake BSOD message is most likely triggered by an ad-supported browser extension (adware), downloaded via the bundled method.
Detection toolDownload SpyHunter, to See If Your System Has Been Affected BySupport-security-alert.net

Tech support scams are nothing new when it comes to online threats. However, some appear to be more treacherous than others. Let’s take Support-security-alert.net into an examination. When the user somehow lands at the page, not only he will view a message resembling the blue screen of death, but a voice-over will also be played. The female voice will keep on repeating that adware, spyware and viruses have attacked the computer, and calling the number provided on the message is highly advisory. The fake BSOD is only used to trick users into believing their machines have been compromised. Don’t fall for the scam and proceed into performing a full system scan via legitimate AV software. The fake BSOD serves as an indication that the system has been flooded by ad-supported software.

Support-security-alert.net Fake BSOD Message Distribution Method

fake-BSOD-pop-up-alert

The pop-ups on the browser, stating that a toll-free number should be called, are an indication of adware infiltration. Needless to say, the suggested number – 1844-499-3631 – is not a real tech support line. Calling it may lead to one or all of the following:

  • If the number is dialed, the user may be overcharged with an enormous amount of money.
  • If the user gives remote access permission to the cyber criminals, his PC can be flooded with dozens of PUPs, at the very least.
  • All of the user’s credentials can be harvested, including banking information.

As a matter of fact, our team has already identified and described another threat of the same kind. A fake BSOD message was also presented to the user, trying to lure him into calling 1-888-991-9974 fake tech support number.

Such BSOD messages triggered by fake tech support scams don’t represent a real Blue Screen of Death message. For your information, some BSODs may be activated by the entrance of a Trojan horse. In general, the BSOD is an error screen displayed on a machine running Windows OS. It is caused by a fatal system error and is displayed to inform that the system cannot operate normally any longer.

Support-security-alert.net 1844-499-3631 Removal Options

To stop the annoying display of fake pop-up alerts, scanning the system via professional AV software is an excellent solution. The AV program will take care of the problem and will continue to shield the system against cyber intruders.

In some cases, ad-supported software can be removed manually. If you feel confident enough in dealing with the issue yourself, the steps below can be followed.

donload_now_250
Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter

1. Remove/Uninstall Support-security-alert.net

1. Remove/Uninstall Support-security-alert.net in Windows

Here is a method in few easy steps to remove that program. No matter if you are using Windows 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program get left behind, and that can lead to unstable work of your PC, mistakes with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

 

  • Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).

 

uninstall-virus-fig1

 

  • In the field type in “appwiz.cpl” and press ENTER (fig.2).

 

uninstall-virus-fig2

 

  • This will open a window with all the programs installed on the PC.
    Select the program that you want to remove, and press “Uninstall” (fig.3).

 

uninstall-virus-fig3

Follow the instructions above and you will successfully uninstall Support-security-alert.net.

2. Restore the settings in your browser

2. Remove Support-security-alert.net from your browser

Tab titleTab titleTab titleTab title
Start Mozilla Firefox Open the menu window

uninstall-fig4

Select the “Add-ons” icon from the menu

uninstall-fig5

Select Support-security-alert.net and click “Remove

uninstall-fig6

After Support-security-alert.net is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.

Start Google Chrome and Open the drop menu

uninstall-fig7

 

  • Move the cursor over “Tools” and then from the extended menu choose “Extensions

 

uninstall-fig8

 

  • From the opened “Extensions” menu locate Support-security-alert.net and click on the garbage bin icon on the right of it.

 

uninstall-fig9

 

  • After Support-security-alert.net is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.

 

Start Internet Explorer:

 

  • Click “‘Tools’ to open the drop menu and select ‘Manage Add-ons’

 

uninstall-fig10

 

  • In the ‘Manage Add-ons’ window, make sure that in the first window ‘Add-on Types’, the drop menu ‘Show’ is on ‘All add-ons’

 

uninstall-fig11

Select Support-security-alert.net to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.

uninstall-fig12

After Support-security-alert.net has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.

Start Safari

Open the drop menu by clicking on the sprocket icon in the top right corner.
uninstall-fig13

From the drop menu select ‘Preferences’
In the new window select ‘Extensions’
Click once on Support-security-alert.net
Click ‘Uninstall’

uninstall-fig14

A pop-up window will appear asking for confirmation to uninstall Support-security-alert.net. Select ‘Uninstall’ again, and the Support-security-alert.net will be removed.

3. Remove Support-security-alert.net automatically with Spy Hunter Malware - Removal Tool.

3. Remove Support-security-alert.net automatically with Spy Hunter Malware – Removal Tool.

To clean your computer with the award-winning software Spy Hunter – donload_now_140
It is highly recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter.

Milena Dimitrova

Milena Dimitrova

An inspired writer and content manager who has been with SensorsTechForum since the beginning. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Support-security-alert.net from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Support-security-alert.net

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Support-security-alert.net and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Support-security-alert.net on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Support-security-alert.net there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Support-security-alert.net with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Support-security-alert.net from Mac OS X.


Step 1: Uninstall Support-security-alert.net and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Support-security-alert.net:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Support-security-alert.net. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Support-security-alert.net. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Support-security-alert.net via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Support-security-alert.net. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Support-security-alert.net from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Support-security-alert.net from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Support-security-alert.net from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Support-security-alert.net from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Support-security-alert.net will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Support-security-alert.net from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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