|Type||Fake Tech Support Scam|
|Short Description||A fake BSOD message will be displayed, and voice-over will be played, suggesting that 1844-499-3631 is called.|
|Symptoms||Fake pop-up alerts may keep on appearing, trying to trick users into thinking their PCs have been attacked by adware, spyware, and viruses.|
|Distribution Method||The fake BSOD message is most likely triggered by an ad-supported browser extension (adware), downloaded via the bundled method.|
|Detection tool||Download SpyHunter, to See If Your System Has Been Affected BySupport-security-alert.net|
Tech support scams are nothing new when it comes to online threats. However, some appear to be more treacherous than others. Let’s take Support-security-alert.net into an examination. When the user somehow lands at the page, not only he will view a message resembling the blue screen of death, but a voice-over will also be played. The female voice will keep on repeating that adware, spyware and viruses have attacked the computer, and calling the number provided on the message is highly advisory. The fake BSOD is only used to trick users into believing their machines have been compromised. Don’t fall for the scam and proceed into performing a full system scan via legitimate AV software. The fake BSOD serves as an indication that the system has been flooded by ad-supported software.
Support-security-alert.net Fake BSOD Message Distribution Method
The pop-ups on the browser, stating that a toll-free number should be called, are an indication of adware infiltration. Needless to say, the suggested number – 1844-499-3631 – is not a real tech support line. Calling it may lead to one or all of the following:
- If the number is dialed, the user may be overcharged with an enormous amount of money.
- If the user gives remote access permission to the cyber criminals, his PC can be flooded with dozens of PUPs, at the very least.
- All of the user’s credentials can be harvested, including banking information.
As a matter of fact, our team has already identified and described another threat of the same kind. A fake BSOD message was also presented to the user, trying to lure him into calling 1-888-991-9974 fake tech support number.
Such BSOD messages triggered by fake tech support scams don’t represent a real Blue Screen of Death message. For your information, some BSODs may be activated by the entrance of a Trojan horse. In general, the BSOD is an error screen displayed on a machine running Windows OS. It is caused by a fatal system error and is displayed to inform that the system cannot operate normally any longer.
Support-security-alert.net 1844-499-3631 Removal Options
To stop the annoying display of fake pop-up alerts, scanning the system via professional AV software is an excellent solution. The AV program will take care of the problem and will continue to shield the system against cyber intruders.
In some cases, ad-supported software can be removed manually. If you feel confident enough in dealing with the issue yourself, the steps below can be followed.
Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter
- Guide 1: How to Remove Support-security-alert.net from Windows.
- Guide 2: Get rid of Support-security-alert.net from Mac OS X.
- Guide 3: Remove Support-security-alert.net from Google Chrome.
- Guide 4: Erase Support-security-alert.net from Mozilla Firefox.
- Guide 5: Uninstall Support-security-alert.net from Microsoft Edge.
- Guide 6: Remove Support-security-alert.net from Safari.
- Guide 7: Eliminate Support-security-alert.net from Internet Explorer.
How to Remove Support-security-alert.net from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Support-security-alert.net
Step 2: Uninstall Support-security-alert.net and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by Support-security-alert.net on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by Support-security-alert.net there. This can happen by following the steps underneath:
Get rid of Support-security-alert.net from Mac OS X.
Step 1: Uninstall Support-security-alert.net and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Support-security-alert.net via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove Support-security-alert.net from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Support-security-alert.net from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Support-security-alert.net from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Support-security-alert.net from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Support-security-alert.net will be removed.
Eliminate Support-security-alert.net from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.