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Remove RayDownload and Uninstlall ihpmserver.exe, raydld.exe

Name RayDownload
Type PUP
Short Description The program is advertised a friendly download manager.
Symptoms The user may have other threats installed on the PC.
Distribution Method Bundling, the official page, other freeware websites.
Detection tool Download Malware Removal Tool, to See If Your System Has Been Affected By RayDownload

RayDownload is a legitimate application – download manager – developed by WoodTale Technology Inc. According to its official website, the program supports the following:

  • Watching downloaded HD videos.
  • Playing HD videos while downloading.
  • Multiple download protocol supporting.

RayDownload seems like a useful and friendly application. However, AV solutions may detect the program as potentially unwanted – PUP. RayDownload:

raydownload-malware-object-detected

RayDownload Distribution and Security Risks

The application is advertised on its official website and other freeware pages. Currently, the installer on the official page works properly. Nonetheless, security researchers at PCThreat warn that the application may access the user’s computer via other suspicious installers. In other words, the program may be spread via the bundling method, and may have been used in a silent or unattended download.

Researchers at PCThreat suspect that RayDownload may be installed by the infamous browser hijacker known as Istartsurf.com .

RayDownload Processes

  • ihpmserver.exe
  • raydld.exe

According to the scan reports at VirusTotal, the files’ detection rate is quite low. They may appear safe to use. However, as we already mentioned in the beginning, RayDownload may be spread via third-party, unknown installers and may compromise the PC.

Download managers may not guarantee the safety of the files downloaded onto the PC. Thus, the computer may be infected with malicious software.

RayDownload Removal Options

The program can be uninstalled from the Uninstall a program feature. After uninstalling it, you may want to scan your system, since more potentially unwanted software may have sneaked. After all, sustaining AV software and enabling the Windows Firewall are the best ways to guard your system against intrusive programs.

If you have troubles locating and uninstalling the program, you can refer to our removal manual.

NOTE

RayDownload is not known to alter the browser’s settings. However, if the program has been brought by an adware application or browser hijacker, the browser’s settings will have to restored to normal.

Step 1: Remove/Uninstall RayDownload in Windows

Here is a method in few easy steps to remove that program. No matter if you are using Windows 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program get left behind, and that can lead to unstable work of your PC, mistakes with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

  • Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).
  • uninstall-virus-fig1

  • In the field type in “appwiz.cpl” and press ENTER (fig.2).
  • uninstall-virus-fig2

  • This will open a window with all the programs installed on the PC.
    Select the program that you want to remove, and press “Uninstall” (fig.3).
  • uninstall-virus-fig3

    Follow the instructions above and you will successfully uninstall RayDownload.

    Step 2: Remove unwanted extensions from your browser

    Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome Remove a toolbar from Internet Explorer Remove a toolbar from Safari
    Start Mozilla Firefox Open the menu window

    uninstall-fig4

    Select the “Add-ons” icon from the menu

    uninstall-fig5

    Select the extension and click “Remove

    uninstall-fig6

    After it is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.

    Start Google Chrome and Open the drop menu

    uninstall-fig7

  • Move the cursor over “Tools” and then from the extended menu choose “Extensions
  • uninstall-fig8

  • From the opened “Extensions” menu locate the extension and click on the garbage bin icon on the right of it.
  • uninstall-fig9

  • After it is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
  • Start Internet Explorer:

  • Click “‘Tools’ to open the drop menu and select ‘Manage Add-ons’
  • uninstall-fig10

  • In the ‘Manage Add-ons’ window, make sure that in the first window ‘Add-on Types’, the drop menu ‘Show’ is on ‘All add-ons’
  • uninstall-fig11

    Select the extension to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.

    uninstall-fig12

    After the extension has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.

    Start Safari

    Open the drop menu by clicking on the sprocket icon in the top right corner.
    uninstall-fig13

    From the drop menu select ‘Preferences’
    In the new window select ‘Extensions’
    Click once on the extension
    Click ‘Uninstall’

    uninstall-fig14

    A pop-up window will appear asking for confirmation to uninstall RayDownload. Select ‘Uninstall’ again, and the RayDownload will be removed.

    Step 3: Remove RayDownload automatically by downloading an advanced anti-malware program.

    To clean your computer you should download an updated anti-malware program on a safe PC and then install it on the affected computer in offline mode. After that you should boot into safe mode and scan your computer to remove all RayDownload associated objects.

    NOTE! Substantial notification about the RayDownload threat: Manual removal of RayDownload requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.

    Milena Dimitrova

    An inspired writer, focused on user privacy and malicious software. Enjoys 'Mr. Robot' and fears '1984'.

    More Posts - Website

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