Remove ConsumerInput, ConsumerInputUpdate.exe, dca-monitoring.exe - How to, Technology and PC Security Forum |

Remove ConsumerInput, ConsumerInputUpdate.exe, dca-monitoring.exe

TypePUP, Spyware
Short DescriptionThe software is typically bundled with third party products and is known to add registry entries.
SymptomsVarious user information is obtained, the Registry is altered.
Distribution MethodBundling, from its official page.
Detection toolDownload Malware Removal Tool, to See If Your System Has Been Affected By ConsumerInput

Every single day, millions of users around the globe are ‘infected’ with adware and PUPs. Potentially unwanted software is not a virus infection, even though it can be quite annoying and intrusive. ConsumerInput is an application of that type. It has been around for some time, but research indicates that it is currently affecting users’ machines. It may be spread in freeware installers or it may be promoted on such pages.


ConsumerInput Details

According to security researchers at Symantec, the application status is unwanted (PUA – potentially unwanted application). Hence, it can be detected as PUA.ConsumerInput. However, various AV scanners may have different detection names for the threat.

More Information:

  • Software Publisher: Guppy Games Media
  • Affected Systems: Windows 2000, Windows 7, Windows NT, Windows Vista, Windows XP
  • Application Processes: ConsumerInputUpdate.exe, dca-monitoring.exe

What is Guppy Games Media?

Guppy Games Media (guppymedia(dot)com) is a global online and mobile advertising agency. The company’s purpose is to help their partners make quick profit. Guppy Media works with several featured advertisers:

  • ComScore
  • Compete
  • Conduit
  • Nielsen
  • White Smoke

ConsumerInput Software Specifications

Interestingly enough, one of Guppy’s partners – Compete – is the developer of Consumer Input. The application itself is a collection and analytics software for Microsoft Internet Explorer. is identified as a web traffic analysis service designed to publish the rough number of global visitors to the most popular pages. The data is compiled from:

  • ISPs (Internet Service Providers)
  • Opt-in panels.
  • Application developers.
  • Compete toolbar users.


Security research indicates that, no matter how useful the ConsumerInput software may be to interested sites, it can be associated with unwanted software. The tool is known to be bundled with various third party software products as an extra/ recommended offer. Additionally, malware can be detected in the program.

Detected Malware in ConsumerInput

The application is associated with several suspicious activities:

  • It may install malware.
  • It starts automatically.
  • It loads into the browser.
  • It adds a Windows Service in the background.

Due to the potential risks brought by the software, security experts recommend its instant removal from the system.

ConsumerInput AV Detections

As already mentioned, the software is picked up by a number of anti-malware programs.

Several AV providers have detected dca-monitoring.exe:

  • Symantec detects it as Infostealer.Consmiper.

ConsumerInputUpdate.exe has also been flagged by anti-malware apps:

  • MalwareBytes detects it as PUP.Optional.ConsumerInput.A.
  • TrendMicro-HouseCall detects it as TROJ_GEN.F47V0312

ConsumerInput Removal Methods

The analysis we have done points that the program should be uninstalled as soon as possible. The Trojan components detected in it, and the fact it is often bundled with third party products, make it a high risk. If you feel confident enough, you can try our removal guide provided below. After you have removed the software, a full system scan is still required. You can never be sure what the program may have brought into your system.

Step 1: Remove/Uninstall ConsumerInput in Windows

Here is a method in few easy steps to remove that program. No matter if you are using Windows 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program get left behind, and that can lead to unstable work of your PC, mistakes with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

  • Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).
  • uninstall-virus-fig1

  • In the field type in “appwiz.cpl” and press ENTER (fig.2).
  • uninstall-virus-fig2

  • This will open a window with all the programs installed on the PC.
    Select the program that you want to remove, and press “Uninstall” (fig.3).
  • uninstall-virus-fig3

    Follow the instructions above and you will successfully uninstall ConsumerInput.

    Step 2: Remove ConsumerInput from your browser

    Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome Remove a toolbar from Internet Explorer Remove a toolbar from Safari
    Start Mozilla Firefox Open the menu window


    Select the “Add-ons” icon from the menu


    Select ConsumerInput and click “Remove


    After ConsumerInput is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.

    Start Google Chrome and Open the drop menu


  • Move the cursor over “Tools” and then from the extended menu choose “Extensions
  • uninstall-fig8

  • From the opened “Extensions” menu locate ConsumerInput and click on the garbage bin icon on the right of it.
  • uninstall-fig9

  • After ConsumerInput is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
  • Start Internet Explorer:

  • Click “‘Tools’ to open the drop menu and select ‘Manage Add-ons’
  • uninstall-fig10

  • In the ‘Manage Add-ons’ window, make sure that in the first window ‘Add-on Types’, the drop menu ‘Show’ is on ‘All add-ons’
  • uninstall-fig11

    Select ConsumerInput to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.


    After ConsumerInput has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.

    Start Safari

    Open the drop menu by clicking on the sprocket icon in the top right corner.

    From the drop menu select ‘Preferences’
    In the new window select ‘Extensions’
    Click once on ConsumerInput
    Click ‘Uninstall’


    A pop-up window will appear asking for confirmation to uninstall ConsumerInput. Select ‘Uninstall’ again, and the ConsumerInput will be removed.

    Step 3: Remove ConsumerInput automatically by downloading an advanced anti-malware program.

    To clean your computer you should download an updated anti-malware program on a safe PC and then install it on the affected computer in offline mode. After that you should boot into safe mode and scan your computer to remove all ConsumerInput associated objects.

    NOTE! Substantial notification about the ConsumerInput threat: Manual removal of ConsumerInput requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.

    Milena Dimitrova

    An inspired writer and content manager who has been with SensorsTechForum for 4 years. Enjoys ‘Mr. Robot’ and fears ‘1984’. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim

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