|Short Description||The software is typically bundled with third party products and is known to add registry entries.|
|Symptoms||Various user information is obtained, the Registry is altered.|
|Distribution Method||Bundling, from its official page.|
|Detection tool||Download Malware Removal Tool, to See If Your System Has Been Affected By ConsumerInput|
Every single day, millions of users around the globe are ‘infected’ with adware and PUPs. Potentially unwanted software is not a virus infection, even though it can be quite annoying and intrusive. ConsumerInput is an application of that type. It has been around for some time, but research indicates that it is currently affecting users’ machines. It may be spread in freeware installers or it may be promoted on such pages.
According to security researchers at Symantec, the application status is unwanted (PUA – potentially unwanted application). Hence, it can be detected as PUA.ConsumerInput. However, various AV scanners may have different detection names for the threat.
- Software Publisher: Guppy Games Media
- Affected Systems: Windows 2000, Windows 7, Windows NT, Windows Vista, Windows XP
- Application Processes: ConsumerInputUpdate.exe, dca-monitoring.exe
What is Guppy Games Media?
Guppy Games Media (guppymedia(dot)com) is a global online and mobile advertising agency. The company’s purpose is to help their partners make quick profit. Guppy Media works with several featured advertisers:
- White Smoke
ConsumerInput Software Specifications
Interestingly enough, one of Guppy’s partners – Compete – is the developer of Consumer Input. The application itself is a collection and analytics software for Microsoft Internet Explorer. Compete.com is identified as a web traffic analysis service designed to publish the rough number of global visitors to the most popular pages. The data is compiled from:
- ISPs (Internet Service Providers)
- Opt-in panels.
- Application developers.
- Compete toolbar users.
Security research indicates that, no matter how useful the ConsumerInput software may be to interested sites, it can be associated with unwanted software. The tool is known to be bundled with various third party software products as an extra/ recommended offer. Additionally, malware can be detected in the program.
Detected Malware in ConsumerInput
The application is associated with several suspicious activities:
- It may install malware.
- It starts automatically.
- It loads into the browser.
- It adds a Windows Service in the background.
Due to the potential risks brought by the software, security experts recommend its instant removal from the system.
ConsumerInput AV Detections
As already mentioned, the software is picked up by a number of anti-malware programs.
Several AV providers have detected dca-monitoring.exe:
- Symantec detects it as Infostealer.Consmiper.
ConsumerInputUpdate.exe has also been flagged by anti-malware apps:
- MalwareBytes detects it as PUP.Optional.ConsumerInput.A.
- TrendMicro-HouseCall detects it as TROJ_GEN.F47V0312
ConsumerInput Removal Methods
The analysis we have done points that the program should be uninstalled as soon as possible. The Trojan components detected in it, and the fact it is often bundled with third party products, make it a high risk. If you feel confident enough, you can try our removal guide provided below. After you have removed the software, a full system scan is still required. You can never be sure what the program may have brought into your system.
Step 1: Remove/Uninstall ConsumerInput in Windows
Here is a method in few easy steps to remove that program. No matter if you are using Windows 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program get left behind, and that can lead to unstable work of your PC, mistakes with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Select the program that you want to remove, and press “Uninstall” (fig.3).
Follow the instructions above and you will successfully uninstall ConsumerInput.
Step 2: Remove ConsumerInput from your browser
Select the “Add-ons” icon from the menu
Select ConsumerInput and click “Remove”
After ConsumerInput is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.
Select ConsumerInput to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.
After ConsumerInput has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.
From the drop menu select ‘Preferences’
In the new window select ‘Extensions’
Click once on ConsumerInput
A pop-up window will appear asking for confirmation to uninstall ConsumerInput. Select ‘Uninstall’ again, and the ConsumerInput will be removed.
Step 3: Remove ConsumerInput automatically by downloading an advanced anti-malware program.
To clean your computer you should download an updated anti-malware program on a safe PC and then install it on the affected computer in offline mode. After that you should boot into safe mode and scan your computer to remove all ConsumerInput associated objects.
- Guide 1: How to Remove ConsumerInput from Windows.
- Guide 2: Get rid of ConsumerInput from Mac OS X.
- Guide 3: Remove ConsumerInput from Google Chrome.
- Guide 4: Erase ConsumerInput from Mozilla Firefox.
- Guide 5: Uninstall ConsumerInput from Microsoft Edge.
- Guide 6: Remove ConsumerInput from Safari.
- Guide 7: Eliminate ConsumerInput from Internet Explorer.
How to Remove ConsumerInput from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove ConsumerInput
Step 2: Uninstall ConsumerInput and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by ConsumerInput on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by ConsumerInput there. This can happen by following the steps underneath:
Get rid of ConsumerInput from Mac OS X.
Step 1: Uninstall ConsumerInput and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove ConsumerInput via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove ConsumerInput from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase ConsumerInput from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall ConsumerInput from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove ConsumerInput from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the ConsumerInput will be removed.
Eliminate ConsumerInput from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.