Microsoft-system-911-crashalert.in Scam Removal

by Berta Bilbao | March 24, 2017 | 0 Comments fake tech support, Microsoft

Threat Summary Microsoft-system-911-crashalert.in Removal

This article will help you remove Microsoft-system-911-crashalert.in fully. Follow the tech support scam removal instructions at the end of the article.

Microsoft-system-911-crashalert.in is a domain address that is connected with a tech support scam and hosts it on that URL. The phone number 1-844-390-0784 is being used for contacting supposed Microsoft technicians at a Windows Help Desk. The scam tries to imply that your computer has been locked due to malware and only these technicians, reachable on the phone line, can aid you. Your screen can get locked, too.

Threat Summary

Name	Microsoft-system-911-crashalert.in
Type	Tech Support Scam
Short Description	A tech support scam stating that your PC is locked and trying to trick you into calling a phone number.
Symptoms	Messages, pop-up boxes, and redirects appear in your browser. Cybercriminals will try tricking you into calling a specific phone number, while blocking access to your browser and locking your screen.
Distribution Method	Freeware Installers, Suspicious Sites, Redirects
Detection Tool	See If Your System Has Been Affected by malware Download Malware Removal Tool
User Experience	Join Our Forum to Discuss Microsoft-system-911-crashalert.in.

Microsoft-system-911-crashalert.in – Delivery

A lot of different software applications could cause the 1-844-390-0784 number to appear inside your browsers on a page claiming to be for contacting Microsoft Support. Those websites typically come with third-party installations or freeware packages. These packages tend to have additive features selected for the installation process. To avoid installing any such features can be achieved if you find an Advanced or a Custom settings menu.

Unfortunately, other methods for delivery of this tech support scam can be around. From surfing the Internet and reaching new and unverified websites, to clicking on advertisements and redirects connected to suspicious links are one of many possible ways. Freeware applications, regarded as PUPs (potentially unwanted programs) could also be helping in the distribution of the scam in question.

Microsoft-system-911-crashalert.in – Overview

Microsoft-system-911-crashalert.in is a website that hosts a tech support scam. The scam uses the 1-844-390-0784 phone line. There could be other phone numbers and websites involved with this scam. Cybercriminals who are behind the telephone line will try to trick you into thinking that they are part of a tech support team, working for Microsoft. The website’s main page looks like this:

As you can see above, the site states that “YOUR COMPUTER HAS BEEN BLOCKED”, just like lots of other tech support scams or ransomware threats. Down below you can read what the message of this website reads:

Your computer has been Locked
Your computer with the IP address 182.74.27.50 has been infected by the Trojans – Because System
Activation KEY has expired & Your information (for example, passwords, messages, and credit cards) have
been stolen. Call the Windows Help Desk +1-844-390-0784 to protect your files and identify from further damage.
Automatically report details of possible incidents to Google. Privacy Policy
+1-844-390-0784 Back to safety

A message will then start popping up in a smaller window, that can be seen in the screenshot below:

The message states the following:

Microsoft-system-911-crashalert.in says:

***********************************

Call Windows Help Desk Immediately at +1-844-390-0784
The following data will be compromised if you continue:
1. Passwords
2. Browser History
3. Credit Card Information
This virus is well known for complete identity and credit card theft. Further
action through this computer or any computer on the network will reveal
private information and involve serious risks.
Call Windows Help Desk Immediately at +1-844-390-0784

In case you see that message, know that your screen will look like its locked, but that is just a presumption. What is actually being locked is the browser itself. You could get swamped with pop-ups, redirects and new windows of your browser opening and doing the same. Clicking somewhere on the page gets your browser locked.

As your browser becomes locked, it could seem like your entire screen is blocked and you don’t have any access to it. In actuality, that is not true, as only your browser is locked but being pushed on top of all other windows, thus hiding them. You can still interact with your computer system by clicking the “Windows” button or the combinations known as “Ctrl+Alt+Del” etc.

The con artists want to make you believe that the only way for fixing your computer machine is by calling the 1-844-390-0784 phone number, provided on the website. To help assist that further, a pre-recorded audio message will play, suggesting that your PC is filled with malware and spyware. They also will lie to you that they are part of the Microsoft technicians team. That statement is not true and you should know that Microsoft doesn’t even have a phone number for Support. The whole scam is devised in a way to try and convince you into calling the provided phone number.

Do NOT try calling the phone number under any circumstances. It is not free as presented on the website, and even the shortest call may cost next to a small fortune. Not to mention that, while the con artists can present themselves as Microsoft employees, or any other reputable partners, they will try to gather personal information and financial data about you. That information can be sold, and you could get into bigger problems, such as identity theft, your bank accounts getting emptied etc.

Microsoft-system-911-crashalert.in Removal

To remove the Microsoft-system-911-crashalert.in tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

Guide 1: How to Remove Microsoft-system-911-crashalert.in from Windows.
Guide 2: Get rid of Microsoft-system-911-crashalert.in on Mac OS X.
Guide 3: Remove Microsoft-system-911-crashalert.in in Google Chrome.

Guide 4: Erase Microsoft-system-911-crashalert.in from Mozilla Firefox.
Guide 5: Uninstall Microsoft-system-911-crashalert.in from Microsoft Edge.
Guide 6: Remove Microsoft-system-911-crashalert.in from Safari.
Guide 7: Eliminate Microsoft-system-911-crashalert.in from Internet Explorer.
Guide 8: Disable Microsoft-system-911-crashalert.in Push Notifications in Your Browsers.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

How to Remove Microsoft-system-911-crashalert.in from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove Microsoft-system-911-crashalert.in

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall Microsoft-system-911-crashalert.in and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"

Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by Microsoft-system-911-crashalert.in on your computer.

The usually targeted registries of Windows machines are the following:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Microsoft-system-911-crashalert.in there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Microsoft-system-911-crashalert.in with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

Download

Malware Removal Tool

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.

3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

If any threats have been removed, it is highly recommended to restart your PC.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Get rid of Microsoft-system-911-crashalert.in from Mac OS X.

Step 1: Uninstall Microsoft-system-911-crashalert.in and remove related files and objects

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your Mac with SpyHunter for Mac

Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to Microsoft-system-911-crashalert.in:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Microsoft-system-911-crashalert.in. If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Microsoft-system-911-crashalert.in. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

Go to Finder.
In the search bar type the name of the app that you want to remove.
Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Microsoft-system-911-crashalert.in via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Microsoft-system-911-crashalert.in. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Step 2: Scan for and remove Microsoft-system-911-crashalert.in files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Microsoft-system-911-crashalert.in, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.

Click the button below below to download SpyHunter for Mac and scan for Microsoft-system-911-crashalert.in:

Download

SpyHunter for Mac

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Remove Microsoft-system-911-crashalert.in from Google Chrome.

Step 1: Start Google Chrome and open the drop menu

Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"

Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.

Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Erase Microsoft-system-911-crashalert.in from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window

Step 2: Select the "Add-ons" icon from the menu.

Step 3: Select the unwanted extension and click "Remove"

Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Uninstall Microsoft-system-911-crashalert.in from Microsoft Edge.

Step 1: Start Edge browser.

Step 2: Open the drop menu by clicking on the icon at the top right corner.

Step 3: From the drop menu select "Extensions".

Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.

Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Remove Microsoft-system-911-crashalert.in from Safari.

Step 1: Start the Safari app.

Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

Step 3: From the menu, click on "Preferences".

Step 4: After that, select the 'Extensions' Tab.

Step 5: Click once on the extension you want to remove.

Step 6: Click 'Uninstall'.

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Microsoft-system-911-crashalert.in will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Eliminate Microsoft-system-911-crashalert.in from Internet Explorer.

Step 1: Start Internet Explorer.

Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'

Step 3: In the 'Manage Add-ons' window.

Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.

Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.