|Type||Browser Hijacker, Adware, PUP|
|Short Description||The page may be advertised as helpful to the user but it will only cause issues.|
|Symptoms||The user may have the website set as his homepage without his approval, ads may be generated.|
|Distribution Method||Bundling, unsafe browsing.|
|Detection tool||Download Malware Removal Tool, to See If Your System Has Been Affected By Candybox|
‘Ads by CandyBox’ – in case you see advertised content with similar logo on it in your machine, you may have an adware program on your computer, administering it. CandyBox is associated with the suspicious website, going by the name of Candy-box.biz. Such unwanted programs are commonly referred to as browser hijackers. They are usually created to change your homepage, new tab page or directly cause browser redirects to generate traffic to various sites. In this case, the site may be Candy-box. Experts consider these threats to be low level but they may cause redirects to high-level ones, and this is why their removal is recommended.
How Did I Get CandyBox?
One way to be affected by this unwanted program is by clicking on an advertised link or downloading a plugin to play a video or online game. The most likely way you could’ve gotten it though is if the app was bundled, i.e. inserted in the installer of a reputable program you may have recently set up on your PC. Third-party software providing websites, use bundling as a direct advertising and some of them may not mind what exactly it is they bundle. Given that most users tend to miss out on some installation steps or click on the ‘Express Install’ option when they install software, they often tend to miss such unwanted apps.
More About CandyBox Ads
Once installed on your computer, the adware initiates modifications on your browser. These may include settings changing that allow one or more websites to run on start-up, thus generating traffic. More to it, the app may obtain certain permissions that may allow it to display actively advertised content as well as pop-ups on your PC.
ESG security researchers confirm that candy-box.biz related hijackers only affect Google Chrome at the present moment. But PC users should be aware that some PUPs could be modified also to work with other popular browsers, such as Opera, Internet Explorer, Mozilla Firefox and Safari.
The software may also employ tracking technologies to determine the user’s interests and display different advertisements accordingly. Some of them may be pop-ups, highlighted text, ad-supported search results, black SEO redirects and direct browser redirects. Some report that dangerous advertisements may exist in the form of ‘Virus Detected’ or ‘Is your PC slow?’ messages that prompt different downloads of plugins, rogue security software and other unhealthy applications and threats to computers.
Other risks associated with CandyBox related PUPs are related mainly to information aggregation. The ads may redirect to sites that promise free product trials upon entering financial or personal information. Either way, experts advise being on the lookout for any suspicious processes and PC slowdowns on your computer as well.
Removing CandyBox from Your PC
To manually remove CandyBox related PUPs, you should see the instructions below. More to it than that, make sure that you have a reliable anti-malware program because this way you may detect other files associated with this program or added by redirects from it on your machine. Having an anti-malware tool beside you is always a good protection mechanism because it also detects low-level threats before they are installed on your PC.
Step 1: Remove/Uninstall Candybox in Windows
Here is a method in few easy steps to remove that program. No matter if you are using Windows 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program get left behind, and that can lead to unstable work of your PC, mistakes with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Select the program that you want to remove, and press “Uninstall” (fig.3).
Follow the instructions above and you will successfully uninstall Candybox.
Step 2: Remove Candybox from your browser
Select the “Add-ons” icon from the menu
Select Candybox and click “Remove”
After Candybox is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.
Select Candybox to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.
After Candybox has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.
From the drop menu select ‘Preferences’
In the new window select ‘Extensions’
Click once on Candybox
A pop-up window will appear asking for confirmation to uninstall Candybox. Select ‘Uninstall’ again, and the Candybox will be removed.
In order to remove any associated objects that are left after uninstall and detect any other threats, you should:
Step 3: Start Your PC in Safe Mode to Remove Candybox.
Removing Candybox from Windows XP, Vista, 7 systems:
1. Remove all CDs and DVDs, and then Restart your PC from the “Start” menu.
– For PCs with a single operating system: Press “F8” repeatedly after the first boot screen shows up during the restart of your computer. In case the Windows logo appears on the screen, you have to repeat the same task again.
– For PCs with multiple operating systems: Тhe arrow keys will help you select the operating system you prefer to start in Safe Mode. Press “F8” just as described for a single operating system.
3. As the “Advanced Boot Options” screen appears, select the Safe Mode option you want using the arrow keys. As you make your selection, press “Enter“.
4. Log on to your computer using your administrator account
While your computer is in Safe Mode, the words “Safe Mode” will appear in all four corners of your screen.
Removing Candybox from Windows 8, 8.1 and 10 systems:
Whilst holding down Shift button, click on Power and then click on Restart.
A menu will appear upon reboot. You should choose Safe Mode by pressing its corresponding number and the machine will restart and boot into Safe Mode so you can scan for and remove Candybox.
Step 4: Remove Candybox automatically by downloading an advanced anti-malware program.
To clean your computer you should download an updated anti-malware program on a safe PC and then install it on the affected computer in offline mode. After that you should boot into safe mode and scan your computer to remove all Candybox associated objects.
- Guide 1: How to Remove Candybox from Windows.
- Guide 2: Get rid of Candybox from Mac OS X.
- Guide 3: Remove Candybox from Google Chrome.
- Guide 4: Erase Candybox from Mozilla Firefox.
- Guide 5: Uninstall Candybox from Microsoft Edge.
- Guide 6: Remove Candybox from Safari.
- Guide 7: Eliminate Candybox from Internet Explorer.
How to Remove Candybox from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Candybox
Step 2: Uninstall Candybox and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by Candybox on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by Candybox there. This can happen by following the steps underneath:
Get rid of Candybox from Mac OS X.
Step 1: Uninstall Candybox and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Candybox via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove Candybox from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Candybox from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Candybox from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Candybox from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Candybox will be removed.
Eliminate Candybox from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.