Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Note! Your computer might be affected by Critical System Failure and other threats.
Threats such as Critical System Failure may be persistent on your system. They tend to re-appear if not fully deleted. A malware removal tool like SpyHunter will help you to remove malicious programs, saving you the time and the struggle of tracking down numerous malicious files. SpyHunter’s scanner is free but the paid version is needed to remove the malware threats. Read SpyHunter’s EULA and Privacy Policy
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Critical System Failure is a message box that pops up like an error alert. Know that the alert is a fake and points to a tech support scam. The 855-616-6772 phone number is used for contacting the scammers. Another name for the message is “Compromised Windows Security.” People running the scheme could call you themselves. You could have got the fake messages from a software placed on your PC. That software could have ended up on your computer from another program, or a website could have injected it. You should read the article to the end and find out how you can stop the fake alerts.
Threat Summary
Name
Critical System Failure
Type
Tech Support Scam
Short Description
The tech support scam is built upon scare tactics and tries to make you to call the phone number. It wants you to believe that your computer has issues.
Symptoms
Pop-up boxes will constantly appear and show fake critical alerts that look like they are from the Windows OS. A phone number is provided to fix the supposed problem.
This tech support scam has more distribution methods. One of the common methods to get the scam on your system is if you are browsing suspicious websites that you do not know. In this way, the files associated with the scam get injected onto your personal computer. Advertisements and redirects which are connected to suspicious websites can land you a PUP (potentially unwanted program) that spams messages of the scam. You will see the 855-616-6772 number in every related message.
The undesirable software which causes the 855-616-6772 phone number to appear on your computer with a fake Critical System Failure message can come with third-party installers. Freeware and bundled programs often contain such packages. The installer packages could have been configured to add extra components with the default installation. If you want to prevent the setup from installing them, you should search for an Advanced or Custom settings menu, so you can deselect the extra content.
Critical System Failure – Details
Critical System Failure is a message box that pops up like an error alert. In actuality, this is a technical support scam, and its purpose is to try and trick people into calling a provided phone number. It is also known as Compromised Windows Security. The 855-616-6772 phone number is used as a contact for the cyber crooks behind this scam.
Lots of users continue to fall, victim of such scams, despite that they are obvious in the eyes of tech savvy people. Also, the logo used for the scam in the fake alert message is depicted as a shield with Microsoft’s logo, instead of a red shield with an “X” inside it or a yellow triangle.
You can view the fake pop-up message in the picture below:
That message is not excluded from opening up inside a browser application and lock the page. The current message box that pops up on your Windows desktop is not reported to lock the screen, although it might appear on top of other windows. The Critical System Failure fake alert is blunt and just wants you to call the 855-616-6772 phone number and fix the supposed critical error on your computer machine.
The pop-up message reads the following:
Critical System Failure Compromised Website Security Please Call Technical Support 855-616-6772 Computer ID: 3257-6989 Response Code:
As Critical System Failure is giving you very small detail about the problem, this might look less obvious of a scam if you are not aware that Microsoft does not have a telephone support line. As there is no specific error given, no lock-screen and no voice speaking that there is a problem, some people may be more inclined to believe that the scam is a real thing.
In case you find yourself seeing pop-up windows showing the Critical System Failure error message or you have received a telephone call from the cybercriminals, you might be asked to do certain things. The two things which the con artists usually ask is not to tamper with the message and to provide them with your personal information. They might say something about whether the Windows system you are using is licensed, and to give them information but you to confirm it.
Do NOT provide any information and especially do not call the phone number in the first place. If there was a Critical System Failure, your PC wouldn’t even turn on and show an interface, but you would read that message on a Blue Screen. Aside from that, even a short call can cost you a small fortune.
Cyber crooks will look for ways to stall and if they do not gather information from you to at least gain money from the call’s impulses. They will lie to you that they are certified Microsoft employees or well-renowned partners of the company. Any information they can extract from you might be sold on the black market, and in some cases that can lead to identity theft.
Websites connected to the fraudulent telephone number might exist, trying to mimic Microsoft’s official website, too.
Remove Critical System Failure
To remove the Critical System Failure pop-ups also known with the 855-616-6772 number manually from your PC, follow the step-by-step removal instructions given below. If the manual removal does not get rid of the scam and pop-ups effectively, you should search for and remove any leftover items with an advanced anti-malware tool. Such software will keep your system secure in the future.
Note! Your computer system may be affected by Critical System Failure or other threats. Scan Your PC with SpyHunter SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as Critical System Failure. Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
To remove Critical System Failure follow these steps:
1. Uninstall malicious programs from Windows
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
How to Uninstall malicious programs from Windows:
Here is a method in few easy steps that should be able to uninstall most programs.No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).
In the field type in “appwiz.cpl” and press ENTER (fig.2).
This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press “Uninstall” (fig.3).
Follow the instructions above and you will successfully uninstall most programs.
2. Clean your Browser and Registry from Critical System Failure
Remove Critical System Failure by cleaning your Browser and Registry.
Remove an extension from Mozilla FirefoxRemove an extension from Google Chrome Remove an extension from Internet Explorer Remove an extension from Microsoft Edge Fix registry entries created by Critical System Failure on your PC.
Start Mozilla Firefox. Open the menu window
Select the “Add-ons” icon from the menu.
Select the unwanted extension and click “Remove“
After the extension is removed, restart Mozilla Firefox by closing it from the red “X” button at the top right corner and start it again.
Start Google Chrome and open the drop menu
Move the cursor over “Tools” and then from the extended menu choose “Extensions“
From the opened “Extensions” menu locate the unwanted extension and click on its “Remove” button.
After the extension is removed, restart Google Chrome by closing it from the red “X” button at the top right corner and start it again.
Start Internet Explorer:
Click on the gear icon labeled ‘Tools’ to open the drop menu and select ‘Manage Add-ons’
In the ‘Manage Add-ons’ window.
Select the extension you want to remove and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click ‘Disable’.
After the unwanted extension has been removed, restart Internet Explorer by closing it from the red ‘X’ button located at the top right corner and start it again.
Start Edge
Open the drop menu by clicking on the icon at the top right corner.
From the drop menu select “Extensions”.
Choose the suspected malicious extension you want to remove and then click on the gear icon.
Remove the malicious extension by scrolling down and then clicking on Uninstall.
Some malicious scripts may modify the registry entries on your computer to change different settings. This is why cleaning your Windows Registry Database is recommended. Since the tutorial on how to do this is a bit long and tampering with registries could damage your computer if not done properly you should refer and follow our instructive article about fixing registry entries, especially if you are unexperienced in that area.
IMPORTANT! Before starting the Automatic Removal below, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
Use SpyHunter to scan for malware and unwanted programs
3. Scan for malware and unwanted programs with SpyHunter Anti-Malware Tool
Scan your PC and Remove Critical System Failure with SpyHunter Anti-Malware Tool and back up your data
1. Install SpyHunter to scan for Critical System Failure and remove them.2. Scan with SpyHunter, Detect and Remove Critical System Failure. Back up your data to secure it from malware in the future.
Step 1: Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to update automatically.
Step 1: After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
Step 2: After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
Step 3: If any threats have been removed, it is highly recommended to restart your PC.
Back up your data to secure it against attacks in the future
IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats. We recommend you to read more about it and to download SOS Online Backup.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Remove an extension from Mozilla Firefox
Remove an extension from Google Chrome
Remove an extension from Internet Explorer
Remove an extension from Microsoft Edge
Fix registry entries created by Critical System Failure on your PC.
1. Install SpyHunter to scan for Critical System Failure and remove them.
Back up your data to secure it from malware in the future.
