“0010 SYSTEM FAILURE 0010” Ransomware Virus

by Ventsislav Krastev | May 14, 2019 | 0 Comments file-encryption, malware, ransomware

Threat Summary ”0010 SYSTEM FAILURE 0010” – How Did I Get It and What Does It Do?Remove “0010 SYSTEM FAILURE 0010” Ransomware and Try Restoring Files

What is “0010 SYSTEM FAILURE 0010” lockscreen? What is “0010 SYSTEM FAILURE 0010” ransomware virus? How to remove “0010 SYSTEM FAILURE 0010” ransomware and try to restore randomly named files?

A ransomware virus, which appends a ransom note that imitates a Windows Error has been recently detected. The malware calls the ransom note “0010 SYSTEM FAILURE 0010” and it aims to explain to victims that their files are encrypted and they must pay a hefty ransom in order to be able to retrieve their files back to a normal, working state. The files which are encrypted by the “0010 SYSTEM FAILURE 0010” ransomware have random file extensions added after their original ones and they cannot be opened. If your computer has become a victim of the “0010 SYSTEM FAILURE 0010” ransomware, we suggest that you read this article thoroughly.

Threat Summary

Name	“0010 SYSTEM FAILURE 0010" Virus
Type	Ransomware, Cryptovirus
Short Description	Aims to encrypt files on the computers, compromised by it and then extort victims to pay ransom to get the files to work again.
Symptoms	Files are encrypted with an added randomly generated file extension.
Distribution Method	Spam Emails, Email Attachments, Executable files
Detection Tool	See If Your System Has Been Affected by malware Download Malware Removal Tool
User Experience	Join Our Forum to Discuss “0010 SYSTEM FAILURE 0010" Virus.
Data Recovery Tool	Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

”0010 SYSTEM FAILURE 0010” – How Did I Get It and What Does It Do?

The main method used by “0010 SYSTEM FAILURE 0010” ransomware is usually conduced via spam messages that send the infection files. Those e-mail spam messages often portray the virus file as an invoice, receipt or another form of seemingly important document. They may appear in a very convincing manner like the example below shows:

Another way to get infected by “0010 SYSTEM FAILURE 0010” ransomware is to download the virus files yourself and run it. The virus files are usually pretending to be cracks, patches, installers and other forms of seemingly legitimate type of files.

Once your computer becomes infected by “0010 SYSTEM FAILURE 0010” ransomware virus, your screen may immediately change to the following:

Text from image:

Attention! Your documents, photos, databases, and other important files have been encrypted!
The only way to decrypt your files, is to buy the private key from us.
You can decrypt one of your files for free, as a proof that we have the method to decrypt the rest of your data.
In order to receive the private key contact us via email:
getmyfilesback@airmail.cc
Remember to hurry up, as your email address may not be avaliable for very long.
Buying the key immediatly will guarantee that 100% of your files will be restored.
Below you will see a big base64 blob, you will need to email us and copy this blob to us.
you can click on it, and it will be copied into the clipboard.
If you have troubles copying it, just send us the file you are currently reading, as an attachment.

Once there, the ransomware may perform series of other activities as well, such as:

Create mutexes.
Interfere with the registry entries of your computer.
Set files to run on startup.
Obtain Read and Write permissions.
Collect system information from your computer.

Once there, the ransomware virus may initiate the encryption process to begin running on the compromised computer. This encryption mode may target files and replace data from them with data from the encryption algorithm used by the “0010 SYSTEM FAILURE 0010” ransomware virus. The types of files, targeted by this ransomware virus are of the following:

Documents.
Videos.
Images.
Virtual Drive files.
Audio files.
Archives.

The primary idea of these types of viruses is to encrypt your files. Once this is done, the files have a random file extension and they start to look like the following:

Remove “0010 SYSTEM FAILURE 0010” Ransomware and Try Restoring Files

In order to remove “0010 SYSTEM FAILURE 0010” ransomware, we strongly recommend that you follow the removal steps in this article. They have been made with the primary idea to help you remove the “0010 SYSTEM FAILURE 0010” ransomware either manually or automatically. Be advised that according to security experts, the best way to remove this ransomware virus is scan your computer automatically by using an advanced anti-malware software. Such program is often recommended by experts and It has the capabilities of detecting and removing all files that are unwanted and protect your computer in the future as well.

Not only this, but if you want to get back files, encrypted by this ransomware virus on your computer, we strongly suggest that you read the methods in step “Try to restore” underneath. They may not be a 100% guarantee to recover all your files, but via those tools at least some of them can be recovered.

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

How to Remove “0010 SYSTEM FAILURE 0010" Virus from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove “0010 SYSTEM FAILURE 0010" Virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall “0010 SYSTEM FAILURE 0010" Virus and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"

Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by “0010 SYSTEM FAILURE 0010" Virus on your computer.

The usually targeted registries of Windows machines are the following:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by “0010 SYSTEM FAILURE 0010" Virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for “0010 SYSTEM FAILURE 0010" Virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

Download

Malware Removal Tool

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.

3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by “0010 SYSTEM FAILURE 0010" Virus.

Ransomware infections and “0010 SYSTEM FAILURE 0010" Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

EaseUS Data Recovery Software

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

Windows Mac OS X

Get rid of “0010 SYSTEM FAILURE 0010" Virus from Mac OS X.

Step 1: Uninstall “0010 SYSTEM FAILURE 0010" Virus and remove related files and objects

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your Mac with SpyHunter for Mac

Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to “0010 SYSTEM FAILURE 0010" Virus:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to “0010 SYSTEM FAILURE 0010" Virus. If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to “0010 SYSTEM FAILURE 0010" Virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

Go to Finder.
In the search bar type the name of the app that you want to remove.
Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove “0010 SYSTEM FAILURE 0010" Virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as “0010 SYSTEM FAILURE 0010" Virus. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Click the button below below to download SpyHunter for Mac and scan for “0010 SYSTEM FAILURE 0010" Virus:

Download

SpyHunter for Mac

Step 3 (Optional): Try to Restore Files Encrypted by “0010 SYSTEM FAILURE 0010" Virus.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

EaseUS Data Recovery Software

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

“0010 SYSTEM FAILURE 0010" Virus FAQ

What is “0010 SYSTEM FAILURE 0010" Virus ransomware and how does it work?

“0010 SYSTEM FAILURE 0010" Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does “0010 SYSTEM FAILURE 0010" Virus ransomware infect my computer?

Via several ways.“0010 SYSTEM FAILURE 0010" Virus Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of “0010 SYSTEM FAILURE 0010" Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .“0010 SYSTEM FAILURE 0010" Virus files?

You can't. At this point the .“0010 SYSTEM FAILURE 0010" Virus files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .“0010 SYSTEM FAILURE 0010" Virus files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by “0010 SYSTEM FAILURE 0010" Virus ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".“0010 SYSTEM FAILURE 0010" Virus" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .“0010 SYSTEM FAILURE 0010" Virus files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of “0010 SYSTEM FAILURE 0010" Virus ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate “0010 SYSTEM FAILURE 0010" Virus ransomware and then remove it without causing any additional harm to your important .“0010 SYSTEM FAILURE 0010" Virus files.

Also, keep in mind that viruses like “0010 SYSTEM FAILURE 0010" Virus ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
Also, check if some of the files that were encrypted it can be re-downloaded from the web.
Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

How to Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei
United States - IC3 Internet Crime Complaint Centre
United Kingdom - Action Fraud Police
France - Ministère de l'Intérieur
Italy - Polizia Di Stato
Spain - Policía Nacional
Netherlands - Politie
Poland - Policja
Portugal - Polícia Judiciária
Greece - Cyber Crime Unit (Hellenic Police)
India - Mumbai Police - CyberCrime Investigation Cell
Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

“0010 SYSTEM FAILURE 0010” Ransomware Virus – How to Remove It