Critical ERROR “Virus” Page (Fake Red Screen) – How to Get Rid of It

Critical ERROR “Virus” Page (Fake Red Screen) – How to Get Rid of It

This article has been created in order to explain what are the Critical ERROR Scam pages appearing on Chrome, Internet Explorer, Firefox and Edge browsers and how to remove them completely from the web browsers.

A new scamming messages started to appear on various different web browsers, including Google Chrome, Internet Explorer, Mozilla Firefox and Microsoft Edge. The scamming message is a part of series of tech support scams which tend to appear across different web browsers and their primary purpose is to convince victims to initiate a phone call to the scamming number and convince victims into paying a hefty sum to the fake tech support “specialists” to fix their computers. If you see the Red Screen Critical ERROR message on your computer, recommendations are to read the following article and learn how to remove the Red Screen Critical ERROR scam message from your web browsers and how to get rid of any malware that may be causing these pop-ups on your computer.

Threat Summary

NameCritical ERROR Scam
TypePUP/Tech Support Scam Pop-up
Short DescriptionThe software that may be causing this scam may pretend to be a helper program or a browser extension but in fact it causes pop-ups which pretend to be viruses.
SymptomsYour web browser is locked with a tech support scam message which pretends you’re your PC is at risk, asking you to call a tech support number to fix any possible issues.
Distribution MethodVia PUA (Potentially Unwanted Applications), via JavaScript redirects on suspicious sites, as a result of malware on your PC
Detection Tool See If Your System Has Been Affected by Critical ERROR Scam


Malware Removal Tool

User ExperienceJoin Our Forum to Discuss Critical ERROR Scam.

Critical ERROR Red Screen Pop-up Scam – How It Starts to Appear

There are several methods via which this pop-up web page starts to appear on your web browser. The first one of them is if you have visited a web page which has cause a web browser redirect to the suspicious URL, leading to the Red Screen scam message.

Another scenario by which your computer could have started showing the Critical ERROR scamming message is if you have downloaded a potentially unwanted program. Such programs, also referred to as PUPs often tend to come on your PC as a result of being included “as free extras” in the installers of any free programs you may have downloaded recently, like media players, torrent downloaders and other types of freeware.

Related: Remove Redirect PUP

Such programs often pretend to be legitimate and seemingly helpful, but they cause browser redirects on your computer and may collect sensitive information plus display various types of ads. Their main symptom is that the presence of different extensions and ads may slow down the performance on your computer, but you will also notice them if your default search engine has been changed.

In addition to this, another possible scenario via which the Critical ERROR tech support scam has been reported to possibly slither on your PC is if you have added a browser extension without knowing it or believing it is legitimate. Some adware and browser hijacker developers often slither their third-party web pages via browser extensions, like:

  • Fake ad-blockers.
  • Seemingly helpful toolbars.
  • Extensions that claim to help by displaying shopping offers on demand.
  • Browser extensions that show the weather.
  • Add-ons that claim to display latest news.

Chritical ERROR Red Screen Scam – Analysis and More Info

The Critical ERROR fake virus alert is one of those fraudulent pop-up alerts that may appear on the following web browsers:

  • Google Chrome.
  • Mozilla Firefox.
  • Microsoft Edge.
  • Internet Explorer.
  • Opera.

The scamming messages are likely automatically generated, based on the web browser they are visited from. This means that when you are visiting the specific scamming website from your Google Chrome browser, you will be redirected to the Google Chrome Critical ERROR scamming message and the same applies for other web browsers as well. From this information, it seems as if the scamming website uses some type of tracking technologies, like cookies, that detect the type of browser being used and redirect you to one of the following scamming pages:

The scamming messages are very similar to the original messages that are displayed by web browsers:

Their primary purpose is to pretend to be the good guys, but in fact they use social engineering techniques in order to obtain information from you and pretend they have fixed your computer. However, you should know that such fee does not exist and the best course of action for you if you see this message is to not call the number, since the claims that your information is at risk may not be true. The scamming claims are quite convincing too, featuring a tech support message which aims to trick victims into calling “Help Desk” number +1 (888) 563-5234. Here is one instance of the Critical ERROR fake virus pop-up:

Google Chrome Critical ERROR
There was a dangerous try to get an access to your personal logins & bank information.
Luckily, your Firewall managed to block this suspicious connection-
We recommend you to freeze your accounts until some measures will be taken.
There is a great threat of leaking of your personal data-
50, you need to respond swiftly!
Trojan Virus may have already hurt your hard disk and its data-
That is why we are checking and verifying your current system security-
Do not waste your time and consult one of our service centers or call us.
Contact Number +1 (888) 5635234 (TOLL-FREE)
Your urgent response is needed.
To deal with this problem, contact our network administration-
Call Help Desk
+1 (888) 563-5234

The number on the pop-up has been the reason of multiple reports by users who have called it on the website 888notes to be associated with numerous types of scams. Recommendations by the victims are to immediately ignore the message. Victims also report that after calling the number, they have been contacted with people that pretended to be the official Microsoft Tech Support and they aimed to convince victims into believing that they PC was infected with over 200 or so viruses. The scammers then wanted the victim to pay $800 in order to fix the issue, but the victim reduced it to a hundred bucks. When the victim refused paying them, they hung up.

If you have seen the Red Screen Critical ERROR scamming messages, we advise you to immediately take actions towards the removal of these scamming messages on your PC and check if your computer has been infected with adware or malware, causing such redirects to appear automatically.

How to Remove the Critical ERROR Red Screen Page and Fix Your PC

To eliminate the Red Screen Critical ERROR Scam, recommendations are to first close your web browser from Windows Task Manager by pressing CTRL+ALT+DEL key combination on your keyboard and choosing Task Manager after which closing the process of your web browser (chrome.exe, firefox.exe, etc.). This happens if you right-click on the process and click on the End Process from the drop-down menu. If this does not work, try right-clicking again and clicking on End Process Tree. This will effectively close your web browser. From there you can open your browser in Private mode, which is another, more secure version of it, without the remembered web pages you last visited.

From there, we recommend that you follow the removal instructions underneath this article to help you remove the Critical ERROR Scamming pop-up message either manually or automatically. If manual removal is not something you feel confident in doing and if you want to be fully sure that you have completely secure your Windows and browser, experts advise downloading an advanced anti-malware software to scan your PC with it. Such program will make sure to automatically remove any cookies or other types of threats from your PC, to fully secure it and prevent pop-ups, like the Red Screen Critical ERROR scam to appear in the future.

Ventsislav Krastev

Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.

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