by Berta Bilbao | August 24, 2016 | 0 Comments ad-supported application, browser hijacker, redirects

DealRecovery.com is the main website for software that presents itself as useful. The software is promoted as a one-click backup service and upon installing it, your browsers will be hijacked. The hijacker will switch the search engine, new tab setting and start page of your browser applications. You will get redirected from your searches and see sponsored content and advertisements. To remove the software and its redirect you should read the article carefully.

Threat Summary

Name	DealRecovery
Type	Browser Hijacker, PUP
Short Description	Browser applications on your computer might be affected. The hijacker can redirect you and show you advertisements.
Symptoms	Browser settings which can be altered are the homepage, the search engine and the new tab. An extension could be adde, too.
Distribution Method	Freeware Installations, Bundled Packages
Detection Tool	See If Your System Has Been Affected by malware Download Malware Removal Tool
User Experience	Join Our Forum to Discuss DealRecovery.

DealRecovery.com – How Did I Get It?

DealRecovery.com can be spread using several different methods. One of these methods is through third-party installations of bundle programs and freeware. Those installations might be set by default to get extra components onto your PC without notice. Before you figure that out, the hijacker could have altered lots of settings. Preventing such components from getting inside your machine is doable. You just have to find Custom or Advanced settings from where to deselect unneeded things.

As you can see from the above picture, the main site of this software – DealRecovery.com offers a direct download link for it. That may be the main way for distribution. Other methods might use a related extension, plug-in or an add-on, injected in your browser applications. Another distribution method might involve advertisements, such as banners or pop-ups. The hijacker redirect might be spread with redirect links displayed on other websites. These websites may be partners of DealRecovery.com. The following browsers could be affected: Google Chrome, Internet Explorer, Safari and Mozilla Firefox.

DealRecovery.com – What Is It?

DealRecovery.com is the main domain for a supposedly useful software. The software is presented as a one-click recovery software providing cloud backups. But once it is installed on your computer, you will see the Start.DealRecovery.com page.

In the screenshot shown below you can check that page:

The Start.DealRecovery.com page is composed of a plain white picture as a background, a clock logo with a search bar below it, and a couple of links to the Privacy Policy and End User License Agreement of the company that developed it. That exact page will replace your browsers’ start page, search engine, and new tab of any browsers you have on your personal computer.

In the picture displayed below this paragraph, you can see an example page showing the search results of DealRecovery.com. Of course, you will get redirected to a reputable search engine’s results. In this case, it is the results of Google. From time to time, you may see sponsored content and advertisements which are generated by the unwanted software residing on your computer. All of your search queries will get filtered by the hijacker. In that way, information about you will be gathered and later sent to servers connected to the company developer.

Be careful around the hijacker and any search results that you might end up on. There could be in-text links and additional redirects appearing on there. Some of the information, which is obtained by the site, is accumulated from cookies, pixel tags, and such tracking technologies, as well. Do not provide personal details about you, especially in search queries. Continue reading to find out what information DealRecovery.com collects from you.

DealRecovery.com – Privacy Policy

The Privacy Policy of the DealRecovery.com site is right on the bottom of the main start page with the search bar. If you read it, you will gain some insight about how your privacy is intruded. According to the policy, personally and non-personally identifying information can be collected.

Any information which is collected from you can be sent to third party affiliates and partners of the DealRecovery.com service.

The following information can be gathered if you use the services of DealRecovery:

Device-specific information

Your hardware model
Operating system version
Unique device identifiers
Mobile network information
Phone number

Log information

Details of how you used the service
Your search queries
Device event information
Crashes
System activity
Hardware settings
Browser type
Browser language
The date and time of your request
Referral URL
Unique application numbers

That log information will automatically get collected and stored in server logs of DealRecovery.com.

The Search DealDecovery software collected information:

Your operating system
Search DealDecovery Software version
Browser version
Connectivity
Information regarding your use and the configuration of the Software

The Policy of DealRecovery.com states openly that you automatically grant your approval for the collection of any information from you if you use a service related to the browser hijacker, plus their desktop application. Cookies, pixel tags, and similar technologies are used in the data collection, as well.

Remove DealRecovery Effectively

To remove DealRecovery.com manually from your computer, follow the step-by-step removal instructions provided below. In case the manual removal does not get rid of the hijacker and its files completely, you should search for and remove any leftovers with an advanced anti-malware tool. Such a program can keep your computer safe in the future.

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

Guide 1: How to Remove DealRecovery from Windows.
Guide 2: Get rid of DealRecovery on Mac OS X.
Guide 3: Remove DealRecovery in Google Chrome.

Guide 4: Erase DealRecovery from Mozilla Firefox.
Guide 5: Uninstall DealRecovery from Microsoft Edge.
Guide 6: Remove DealRecovery from Safari.
Guide 7: Eliminate DealRecovery from Internet Explorer.
Guide 8: Disable DealRecovery Push Notifications in Your Browsers.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

How to Remove DealRecovery from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove DealRecovery

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall DealRecovery and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"

Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by DealRecovery on your computer.

The usually targeted registries of Windows machines are the following:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by DealRecovery there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for DealRecovery with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

Download

Malware Removal Tool

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.

3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

If any threats have been removed, it is highly recommended to restart your PC.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Get rid of DealRecovery from Mac OS X.

Step 1: Uninstall DealRecovery and remove related files and objects

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your Mac with SpyHunter for Mac

Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to DealRecovery:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to DealRecovery. If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to DealRecovery. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

Go to Finder.
In the search bar type the name of the app that you want to remove.
Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove DealRecovery via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as DealRecovery. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Step 2: Scan for and remove DealRecovery files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as DealRecovery, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.

Click the button below below to download SpyHunter for Mac and scan for DealRecovery:

Download

SpyHunter for Mac

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Remove DealRecovery from Google Chrome.

Step 1: Start Google Chrome and open the drop menu

Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"

Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.

Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Erase DealRecovery from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window

Step 2: Select the "Add-ons" icon from the menu.

Step 3: Select the unwanted extension and click "Remove"

Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Uninstall DealRecovery from Microsoft Edge.

Step 1: Start Edge browser.

Step 2: Open the drop menu by clicking on the icon at the top right corner.

Step 3: From the drop menu select "Extensions".

Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.

Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Remove DealRecovery from Safari.

Step 1: Start the Safari app.

Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

Step 3: From the menu, click on "Preferences".

Step 4: After that, select the 'Extensions' Tab.

Step 5: Click once on the extension you want to remove.

Step 6: Click 'Uninstall'.

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the DealRecovery will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Eliminate DealRecovery from Internet Explorer.

Step 1: Start Internet Explorer.

Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'

Step 3: In the 'Manage Add-ons' window.

Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.

Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.