THREAT REMOVAL

Remove Portalne.ws Redirect

stf-portalne-ws-browser-hijacker-redirect-main-site-search-page

Portalne.ws is a page that can hijack your browsers and redirect you at the same time. Settings that this hijacker modifies are your browsers’ homepage, search engine, and new tab window. When you make a search query, it will get filtered by the hijacker’s search engine. Any data acquired from your searches will be sent to servers that are connected to this hijacker. To remove the browser hijacker and all its files, you should read the whole article.

Threat Summary

NamePortalne.ws
TypeBrowser Hijacker, PUP
Short DescriptionBrowser applications on your computer can be affected. The hijacker will redirect you.
SymptomsThe homepage, search engine and new tab of all your browsers will be switched. You will be redirected from searches.
Distribution MethodFreeware Installations, Bundled Packages
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User ExperienceJoin Our Forum to Discuss Portalne.ws.

Portalne.ws – Ways of Delivery

The Portalne.ws hijacker could use a number of delivery ways. One is through third-party installations of bundled applications and freeware. Such programs are most of the time video converters and media players. Their installation setup could be implemented to set more components than the main one being offered. When you are unaware of that, a setup can install these components without notification on your PC. The hijacker will then change your browser settings. Preventing the installation of unwanted software on your computer can happen if you find Custom or Advanced options to deselect the extra content.

Other ways of delivery might involve some add-on, a plugin or an extension placed inside your browser programs. Banners, pop-unders, pop-ups as well as more advert types hosted on websites might be used like another delivery way. The hijacker can generate redirect links across similar websites. Those websites can be somehow affiliated or partnered up with Portalne.ws. The following browsers could be affected: Google Chrome, Internet Explorer, Safari and Mozilla Firefox.

Portalne.ws – Technical Information

Portalne.ws will hijack your browser applications, but also has the ability to redirect you. Not the typical browser hijacker, as it has advertisements covering every page. The unwanted software changes the default search engine, homepage, and new tab window, plus other browser settings.

You can see its home page down here:

stf-portalne-ws-browser-hijacker-redirect-main-site-search-page

The Portalne.ws web page is comprised of a plain white background, a search bar and a multitude of advertisements, links, and redirects that cover the entire page. Most of the sponsored advertising content remains there even after you do a search. The search results take less space on a page if you compare that to all of the space, which adverts take.

From the below screenshot under this paragraph, you can see an example page with search results of the Portalne.ws website. Although the search bar states that you will use Google Custom Search for your search inquiries most of the advertisements on the page remain there. Usually, other hijackers offer more search results and a design close to that of Google’s, but this site shows a bulk of ads. You could be redirected to unknown sites. As seen in the picture, a lot of sponsored content is shown:

stf-portalne-ws-browser-hijacker-redirect-mel-gibson-search-results

The hijacker platform will gather information from your searches. Every single search query which you make will be filtered by the Portalne.ws redirect. Also, data about your interactions with the advertisements, links, and other sponsored content will be acquired as well. That information is stored on servers related to the hijacker and might be disclosed or even sold to its third party partners.

Refrain from giving out any information, especially with the searches. Personal details, account credentials as well as banking data can be obtained from you. You can be redirected from the in-text advertisements, pop-ups or normal links pushed throughout the site and when you are browsing the Web, unsuspectingly. Browser cookies, alongside more tracking technologies, are used to collect most, if not all, of the information that this website stores. Read along to see what exactly can the Portalne.ws website gather from you and where that data can get sent.

The Privacy Policy of the Portalne.ws website cannot be found on its main page or any page for that matter. Whenever you end up from its redirects, you won’t see the site’s privacy policy. This is not surprising for an illegitimate browser hijacker filled to the brim with adverts. The policy might be published somewhere, but is definitely hidden from the public. Nevertheless, the website uses cookies to invade your privacy and collect information from you:

stf-portalne-ws-browser-hijacker-redirect-cookies-expiration

Looking closely in the above screenshot, it is clearly seen that the expiration date of some cookies is set to the year of 2036. That is a period of twenty years from the time of writing of this article. The website gathers information from you with the help of these cookies and might be using more tracking technologies, too. That information will also be sent to a number of other website owners.

Here you can see a list of sites pushing their own cookies via the browser hijacker:

  • Portalne.ws
  • Sadek-music.com
  • In.getclicky.com
  • Adnxs.com
  • 2mdn.com
  • Casalemedia.com
  • Dmtry.com

Most of the gathered data might be technical, although there could be personally identifying information to be acquired, too. That could be details about your current physical location as well as an IP and E-mail addresses. Every single piece of data you voluntarily provide on the Portalne.ws page will be collected. That can include your names, phone number, banking details and other related information. Thus, you should be wary of this website and all others pushing their cookies on it.

Besides browser cookies, more technologies can be used for tracking purposes, such as clear GIFs, pixel tags or Web beacons. Beware search engines which are shady and does not provide you with any insight about how your privacy will be invaded and what data will be obtained from you. Plus, if you are redirected to more sites, know that they are most certainly tracking you, too.

Remove Portalne.ws Fully

To remove Portalne.ws manually from your computer, follow the step-by-step removal instructions provided below. In case the manual removal does not get rid of the hijacker redirect and its files completely, you should search for and remove any leftovers with an advanced anti-malware tool. Such a program can keep your computer safe in the future.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Portalne.ws from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Portalne.ws

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Portalne.ws and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Portalne.ws on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Portalne.ws there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Portalne.ws with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Portalne.ws from Mac OS X.


Step 1: Uninstall Portalne.ws and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Portalne.ws:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Portalne.ws. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Portalne.ws. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Portalne.ws via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Portalne.ws. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Portalne.ws from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Portalne.ws from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Portalne.ws from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Portalne.ws from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Portalne.ws will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Portalne.ws from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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