THREAT REMOVAL

stf-web-start-page-com-browser-hijacker-redirect-main-site-page

Web-start-page.com is a browser hijacker and a bogus search engine. The hijacker is presented to you as a legitimate search engine while indicating that it can improve your search results, but instead, it can redirect you to various search engines. Most of them will search engines owned by Trovi and also be browser hijackers. Advertisements and other sponsored content could show when you are surfing the Web. Web-start-page.com can change the homepage, new tab, and the search engine of your browsers. To remove this hijacker redirect, you should read the whole article.

Threat Summary

NameWeb-start-page.com
TypeBrowser Hijacker, PUP
Short DescriptionBrowser software on your computer could be affected. The hijacker can redirect you and show you advertisements.
SymptomsBrowser settings which can be changed are the homepage, search engine and new tab. An extension could be added too.
Distribution MethodFreeware Installations, Bundled Packages
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User ExperienceJoin Our Forum to Discuss Web-start-page.com.

Web-start-page.com – Delivery Ways

Web-start-page.com can be delivered in a few ways. One way is via third-party installations, which are started from bundled programs and freeware applications. Those installers might put additional content on your computer device without any explicit permission. Until you notice, the hijacker would have already altered a lot of settings in your browsers. To prevent the installation of such software is possible if you search for Custom and Advanced settings, and find a menu with deselect options.

Web-start-page.com might use more ways for delivery to your computer machine and browsers. That can happen through an extension or an add-on directly set inside your browser programs. Another way is through advertisements, such as banners and pop-up boxes. This hijacker could be spread with the help of redirect links and targeted content set on suspicious websites. Said sites might be affiliated in some way with Web-start-page.com. The following browsers can be affected: Google Chrome, Internet Explorer, Safari and Mozilla Firefox.

Web-start-page.com – Details

Web-start-page.com is the main domain for a browser hijacker. The hijacker is developed by the Bontio, Inc. company. You can view how the main web page looks like from the screenshot given here:

stf-web-start-page-com-browser-hijacker-redirect-main-site-page

Web-start-page.com promotes itself as a useful search engine that supposedly provides a better and improved search results’ experience than other search engines. The fact is that this hijacker will try to redirect you to other search engines, some of which are well-known. That is done to try and trick you into thinking that the hijacker has some sort of legitimacy. Know that every piece of information you type in, goes through the servers of Bontio and those of the other hijacker developers which are involved.

The primary search page of the unwanted application is made of a search bar and a background. The background can be simple, solid color or a picture of a mountain top. Also, there are links to its EULA and Privacy Policy pages. Any program tied to it can replace the homepage, search engine, and the new tab of your browser applications.

In the screenshot seen underneath the paragraph, you can see how an example of a search results page on Web-start-page.com. You might exclaim that this is simply Google, but you will not be correct. That is because although the hijacker redirects you and the aim is to land you on the search results of Google. Beforehand, it sends information about you to its servers, from your search queries. You could also see advertisements and more sponsored content on the search results’ page, which might not appear elsewhere.

stf-web-start-page-com-browser-hijacker-redirect-will-smith-google-search-results

A parts of the information is collected by cookies as well, and other tracking technologies could be involved in the collection process. Be very careful of what information you put in the search bar of the hijacker program and on what links and content you click. Read on to see how exactly Web-start-page.com collects information from you and your personal computer and to whom it may send it.

Web-start-page.com – Privacy Policy

The Privacy Policy of the Web-start-page.com website can be found in the footer on the main domain of the hijacker. The undesirable software is developed by the Bontio, Inc. company. Personally and non-personally identifying information can be acquired. At the beginning of the policy, you can read the following text:

For information on data collection with respect to web search services provided by Trovi Search and powered by Trovi search partners please visit http://info.trovi.com/Privacy. For information on data collection with respect to web search services provided by Seek for Search and MySecureSearch, please visit http://info.seekforsearch.com/privacy-policy and http://info.mysecuresearch.net/privacy-policy/ and the search provider’s privacy policy, as applicable. For information on data collection with respect to web search services provided through the Services by Yandex and powered by Yandex search partners please visit https://legal.yandex.com/privacy/.

The excerpt above states openly that Trovi Search and even more search engines belonging to other companies are involved. This means that all of the privacy policies mentioned above are applied to you and collect lots of information about you and your browsing habits.

You can view the main Privacy Policy, in the picture shown below:

stf-web-start-page-com-browser-hijacker-redirect-privacy-policy

That Privacy Policy states that the following information is collected:

For unregistered users:
  • Your operating system (OS) type
  • Browser type
  • Language
  • Internet Protocol (IP) address
  • The date and time of your request
  • Cookie ID (when you visit the sites) or unique ID (when you install the software)
  • Your geographical information
For registered users:
  • Information collected from unregistered users (listed above)
  • Your name
  • Email address
  • Date of birth
  • Photo
  • Other information you have provided

The following quote also reveals what kind of information is gathered from all users:

We also collect information regarding your web browser and browser settings, such as the default browser, the default browser home page setting, the default search setting, and changes to your browser settings, including tracking the download of files that may be responsible for such changes, which helps us ensure that the search protect technology is updated and working effectively.

According to the Policy of Web-start-page.com you automatically give your consent for your personal data collection. You just have to use an application or service from the companies mentioned above and from the policy in question. Cookies, web beacons, and other similar technologies are used in the process of information collection, as well. Information, may it be personal or not, can be disclosed to third parties, and in particular events, such as a police investigation or bankruptcy.

Remove Web-start-page.com Fully

To remove Web-start-page.com manually from your computer, follow the step-by-step removal instructions provided below. In case the manual removal does not get rid of the hijacker and all its files completely, you should search for and remove any leftovers with an advanced anti-malware tool. Such a program can keep your computer safe in the future.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Web-start-page.com from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Web-start-page.com

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Web-start-page.com and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Web-start-page.com on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Web-start-page.com there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Web-start-page.com with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Web-start-page.com from Mac OS X.


Step 1: Uninstall Web-start-page.com and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Web-start-page.com:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Web-start-page.com. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Web-start-page.com. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Web-start-page.com via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Web-start-page.com. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Web-start-page.com from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Web-start-page.com from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Web-start-page.com from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Web-start-page.com from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Web-start-page.com will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Web-start-page.com from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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