Web-start-page.com is a browser hijacker and a bogus search engine. The hijacker is presented to you as a legitimate search engine while indicating that it can improve your search results, but instead, it can redirect you to various search engines. Most of them will search engines owned by Trovi and also be browser hijackers. Advertisements and other sponsored content could show when you are surfing the Web. Web-start-page.com can change the homepage, new tab, and the search engine of your browsers. To remove this hijacker redirect, you should read the whole article.
Threat Summary
Name | Web-start-page.com |
Type | Browser Hijacker, PUP |
Short Description | Browser software on your computer could be affected. The hijacker can redirect you and show you advertisements. |
Symptoms | Browser settings which can be changed are the homepage, search engine and new tab. An extension could be added too. |
Distribution Method | Freeware Installations, Bundled Packages |
Detection Tool |
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Web-start-page.com – Delivery Ways
Web-start-page.com can be delivered in a few ways. One way is via third-party installations, which are started from bundled programs and freeware applications. Those installers might put additional content on your computer device without any explicit permission. Until you notice, the hijacker would have already altered a lot of settings in your browsers. To prevent the installation of such software is possible if you search for Custom and Advanced settings, and find a menu with deselect options.
Web-start-page.com might use more ways for delivery to your computer machine and browsers. That can happen through an extension or an add-on directly set inside your browser programs. Another way is through advertisements, such as banners and pop-up boxes. This hijacker could be spread with the help of redirect links and targeted content set on suspicious websites. Said sites might be affiliated in some way with Web-start-page.com. The following browsers can be affected: Google Chrome, Internet Explorer, Safari and Mozilla Firefox.
Web-start-page.com – Details
Web-start-page.com is the main domain for a browser hijacker. The hijacker is developed by the Bontio, Inc. company. You can view how the main web page looks like from the screenshot given here:
Web-start-page.com promotes itself as a useful search engine that supposedly provides a better and improved search results’ experience than other search engines. The fact is that this hijacker will try to redirect you to other search engines, some of which are well-known. That is done to try and trick you into thinking that the hijacker has some sort of legitimacy. Know that every piece of information you type in, goes through the servers of Bontio and those of the other hijacker developers which are involved.
The primary search page of the unwanted application is made of a search bar and a background. The background can be simple, solid color or a picture of a mountain top. Also, there are links to its EULA and Privacy Policy pages. Any program tied to it can replace the homepage, search engine, and the new tab of your browser applications.
In the screenshot seen underneath the paragraph, you can see how an example of a search results page on Web-start-page.com. You might exclaim that this is simply Google, but you will not be correct. That is because although the hijacker redirects you and the aim is to land you on the search results of Google. Beforehand, it sends information about you to its servers, from your search queries. You could also see advertisements and more sponsored content on the search results’ page, which might not appear elsewhere.
A parts of the information is collected by cookies as well, and other tracking technologies could be involved in the collection process. Be very careful of what information you put in the search bar of the hijacker program and on what links and content you click. Read on to see how exactly Web-start-page.com collects information from you and your personal computer and to whom it may send it.
Web-start-page.com – Privacy Policy
The Privacy Policy of the Web-start-page.com website can be found in the footer on the main domain of the hijacker. The undesirable software is developed by the Bontio, Inc. company. Personally and non-personally identifying information can be acquired.
The excerpt above states openly that Trovi Search and even more search engines belonging to other companies are involved. This means that all of the privacy policies mentioned above are applied to you and collect lots of information about you and your browsing habits.
You can view the main Privacy Policy, in the picture shown below:
That Privacy Policy states that the following information is collected:
For unregistered users:
- Your operating system (OS) type
- Browser type
- Language
- Internet Protocol (IP) address
- The date and time of your request
- Cookie ID (when you visit the sites) or unique ID (when you install the software)
- Your geographical information
For registered users:
- Information collected from unregistered users (listed above)
- Your name
- Email address
- Date of birth
- Photo
- Other information you have provided
The following quote also reveals what kind of information is gathered from all users:
We also collect information regarding your web browser and browser settings, such as the default browser, the default browser home page setting, the default search setting, and changes to your browser settings, including tracking the download of files that may be responsible for such changes, which helps us ensure that the search protect technology is updated and working effectively.
According to the Policy of Web-start-page.com you automatically give your consent for your personal data collection. You just have to use an application or service from the companies mentioned above and from the policy in question. Cookies, web beacons, and other similar technologies are used in the process of information collection, as well. Information, may it be personal or not, can be disclosed to third parties, and in particular events, such as a police investigation or bankruptcy.
Remove Web-start-page.com Fully
To remove Web-start-page.com manually from your computer, follow the step-by-step removal instructions provided below. In case the manual removal does not get rid of the hijacker and all its files completely, you should search for and remove any leftovers with an advanced anti-malware tool. Such a program can keep your computer safe in the future.
- Windows
- Mac OS X
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari
- Internet Explorer
- Stop Push Pop-ups
How to Remove Web-start-page.com from Windows.
Step 1: Scan for Web-start-page.com with SpyHunter Anti-Malware Tool
Step 2: Boot Your PC In Safe Mode
Step 3: Uninstall Web-start-page.com and related software from Windows
Uninstall Steps for Windows 11
Uninstall Steps for Windows 10 and Older Versions
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Step 4: Clean Any registries, Created by Web-start-page.com on Your PC.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Web-start-page.com there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Video Removal Guide for Web-start-page.com (Windows).
Get rid of Web-start-page.com from Mac OS X.
Step 1: Uninstall Web-start-page.com and remove related files and objects
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Web-start-page.com. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Web-start-page.com via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove Web-start-page.com files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Web-start-page.com, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Video Removal Guide for Web-start-page.com (Mac)
Remove Web-start-page.com from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Web-start-page.com from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window:
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Web-start-page.com from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Web-start-page.com from Safari
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Web-start-page.com will be removed.
Eliminate Web-start-page.com from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications from Your Browsers
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings.
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".
Web-start-page.com-FAQ
What Is Web-start-page.com?
The Web-start-page.com threat is adware or browser redirect virus.
It may slow your computer down significantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your device.
The creators of such unwanted apps work with pay-per-click schemes to get your computer to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your OS.
What Are the Symptoms of Web-start-page.com?
There are several symptoms to look for when this particular threat and also unwanted apps in general are active:
Symptom #1: Your computer may become slow and have poor performance in general.
Symptom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Task Manager.
If you see one or more of those symptoms, then security experts recommend that you check your computer for viruses.
What Types of Unwanted Programs Are There?
According to most malware researchers and cyber-security experts, the threats that can currently affect your device can be rogue antivirus software, adware, browser hijackers, clickers, fake optimizers and any forms of PUPs.
What to Do If I Have a "virus" like Web-start-page.com?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your email passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activities with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these recommendations, your network and all devices will become significantly more secure against any threats or information invasive software and be virus free and protected in the future too.
How Does Web-start-page.com Work?
Once installed, Web-start-page.com can collect data using trackers. This data is about your web browsing habits, such as the websites you visit and the search terms you use. It is then used to target you with ads or to sell your information to third parties.
Web-start-page.com can also download other malicious software onto your computer, such as viruses and spyware, which can be used to steal your personal information and show risky ads, that may redirect to virus sites or scams.
Is Web-start-page.com Malware?
The truth is that PUPs (adware, browser hijackers) are not viruses, but may be just as dangerous since they may show you and redirect you to malware websites and scam pages.
Many security experts classify potentially unwanted programs as malware. This is because of the unwanted effects that PUPs can cause, such as displaying intrusive ads and collecting user data without the user’s knowledge or consent.
About the Web-start-page.com Research
The content we publish on SensorsTechForum.com, this Web-start-page.com how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific, adware-related problem, and restore your browser and computer system.
How did we conduct the research on Web-start-page.com?
Please note that our research is based on independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware, adware, and browser hijacker definitions.
Furthermore, the research behind the Web-start-page.com threat is backed with VirusTotal.
To better understand this online threat, please refer to the following articles which provide knowledgeable details.