THREAT REMOVAL

SosoDesktop(.)com Complete Removal

STF-sosodesktop-com-sosodesk-so-desk-desktop-ads-main-page

SosoDesktop or SoSoDesk is an advertised software that serves both as an adware and a browser hijacker. SosoDesktop(.)com is the official web domain for the unwanted program of the same name. From the website you can directly download the application, but that is not advised. No matter where you got the undesired program from, there will always be some negative effect – either just advertisements being generated whenever you browse the Web or your homepage, new tab and default search changed, too. To remove all adverts and revert the changes made by SoSoDesk, you should read the article carefully.

Threat Summary

NameSosoDesktop(.)com
TypeAdware, Browser Hijacker, PUP
Short DescriptionSosoDesktop has an official site, hosting a direct download for its software, which is both an adware and a browser hijacker.
SymptomsYou will see advertisements all over your browsers, and your search engine will be hijacked as well.
Distribution MethodFreeware Installations, Bundle Packages, Direct Download
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User ExperienceJoin Our Forum to Discuss SosoDesktop(.)com.

SosoDesktop(.)com – Delivery

SosoDesktop can be delivered in many ways. A direct download button is present on the main page of their site at SosoDesktop(.)com. You can see that from the picture right below this paragraph. The software could also be delivered by third-party installation setups. Without your knowledge, these setups will install the SoSoDesk app, no matter if they are freeware or bundled packages. Installation setups could have additive components and settings set with the default installation. Preventing unwanted actions by such installers is possible, if you find Custom or Advanced options inside to deselect components or uncheck settings.

STF-sosodesktop-com-sosodesk-so-desk-desktop-ads-main-page

SosoDesktop(.)com can be delivered through multiple advertisements on various websites. Banners, pop-up and pop-under ads, and many others can be utilized to redirect to the platform in question. Visiting websites with unknown origins or ones that are suspicious could also end up in you seeing the unwanted program SoSoDesk. Redirect links could be found in these sites, too. Browsers that could be affected are the following: Mozilla Firefox, Google Chrome, Internet Explorer and Safari.

SosoDesktop(.)com – Description

SosoDesktop(.)com is the official page of a software developed and owned by BYSENDA TECHNOLOGIES LIMITED. The software named SoSoDesk for short can be downloaded from the page mentioned above and considered both an adware and a browser hijacker. That company has notoriety for publishing other, similar software such as the Ghokswa Browser. You could witness advertisements and redirects everywhere while you browse, especially if you have the SosoDesktop installed manually or from a bundled setup. Here you can see a screenshot of what your homepage, new tab and default search engine will look like if you have software related to SosoDesktop installed:

STF-sosodesktop-com-sosodesk-so-desk-desktop-ads-browser-hijacker-search-bar

If your computer has any program, browser extension, add-on or plugin related to SosoDesktop(.)com, you see a lot of online advertising. Sponsored and targeted can appear as well. You should know that the search results of the Search.SosoDesktop(.)com will act as a filter for your every search, collect information from you and will show you in-text advertisements, as shown below:

STF-sosodesktop-com-sosodesk-so-desk-desktop-ads-browser-hijacker-adrianne-palicki-search-results

Not only text-link ads, which redirect you, will be shown in search results. Other ad types can appear as well, and they can appear elsewhere, too. Some of the ad types that the software will try to push are pop-ups, pop-unders, and banners, as well as transitional and interstitial ads. Do not be surprised if you see even more various adverts.

Advertisements can have one of the following texts somewhere inside:

  • Ads by SosoDesktop(.)com
  • Advertisement by SosoDesktop(.)com
  • Ad by SosoDesktop(.)com
  • Advert from SosoDesktop(.)com
  • Powered by SosoDesktop(.)com
  • Brought to you by SosoDesktop(.)com

Ads and redirecting links, which are connected to the SosoDesktop service could be placed on affiliated websites to generate Web traffic for the platform. This traffic could generate a lot of revenue for the adware platform with a pay-per-click scheme set in place. Read on to see what information, precisely, the Bysenda company may obtain from you and your computer.

SosoDesktop(.)com – Privacy Policy

The Privacy Policy of SosoDesktop(.)com is present at the main domain of the website and also from the Search.SosoDesktop(.)com sub-domain. In the Policy, we see that all information is collected by Bysenda Technology Limited, but can be shared with third parties and disclosed to buyers of the company as an asset.

You can see an image of the Privacy Policy right here:

STF-sosodesktop-com-sosodesk-so-desk-desktop-ads-browser-hijacker-privacy-policy

The policy states that it acquires information from – check below to see in what cases information is gathered from you.

Information you provide:
  • First and last name
  • Company
  • Company mailing address
  • Telephone number
  • Email address
  • Other similar information
Information Bysenda gets from social media (Twitter, LinkedIn, etc.):
  • First and last name
  • Social media handle
  • Email address
  • Your interests in ads
Information which is automatically collected:
  • Your device operating system type
  • Browser type
  • Browser language
  • Pages you viewed
  • How long you spent on a page
  • Access times
  • Information about your use of the site
  • Actions you do on the site

On top of all that, the data is stored by Bysenda Technology Limited, and they use it to identify you personally. Cookies are also used on the website and by their software so that they can collect more data than the one listed above. Be careful when using anything related to Bysenda, be it their site, services, programs or browser add-ons.

Remove SosoDesktop(.)com Effectively from Your PC

To remove SosoDesktop(.)com manually from your computer, follow the step-by-step removal tutorial provided below. In case this manual removal does not get rid of it completely, you should search for and remove any leftover items with an advanced anti-malware tool. Such software can keep your computer secure in the future.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove SosoDesktop(.)com from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove SosoDesktop(.)com

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall SosoDesktop(.)com and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by SosoDesktop(.)com on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by SosoDesktop(.)com there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for SosoDesktop(.)com with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of SosoDesktop(.)com from Mac OS X.


Step 1: Uninstall SosoDesktop(.)com and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to SosoDesktop(.)com:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to SosoDesktop(.)com. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to SosoDesktop(.)com. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove SosoDesktop(.)com via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as SosoDesktop(.)com. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove SosoDesktop(.)com from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase SosoDesktop(.)com from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall SosoDesktop(.)com from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove SosoDesktop(.)com from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the SosoDesktop(.)com will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate SosoDesktop(.)com from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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