THREAT REMOVAL

Tortuga Browser Description and Removal Manual

NameTortuga Browser
TypeAd-supported web browser
Short DescriptionTortuga Browser may collect user information and runs background Windows processes that may or may not collect information via the usage of cookies and other tools.
SymptomsPC Slowdowns, many icons on the user desktop.
Distribution MethodVia freeware packages (bundling), or visiting suspicious websites.
Detection toolDownload SpyHunter, to See If Your System Has Been Affected By Tortuga Browser

tortuga-browser-siteTortuga Browser is a legitimate Chrome-based browser which uses tracking cookies and other information gathering tools to collect users’ non-personal information. It features many extensions that run as background processes and is not recommended for daily use in comparison with Chrome itself and other widely used web browsers. Also, the program is believed to situate various values in Windows registries and modify different settings. Security researchers have looked it up to establish the legitimacy and the usefulness of Tortuga.

Tortuga Browser – How Did I Install It?

Tortuga’s installation process is without any steps or preferences, i.e. express installation. When installed, the setup program opens a small window in the middle of the screen that may say something like ‘Installing… Please wait.’. This is a strong suggestion that this browser may be installed on a computer in combination with other program installers. Such programs may be your average free media player, file converter, PDF reader, photo editor, etc. Most users tend to skip steps on their installers that may say something like ‘Get Tortuga Browser as an extra for free!’ with a tick box and usually in small font size. This is because the average computer user has no reading habits and instead clicks the ‘Next’ button in a quick manner. Besides bundling the other way such program can be installed on a machine, is via a download from the official site. This is sometimes done via redirects directly to the download page. Either way, Tortuga Browser is installed on the computer along with ‘extensions’ and other extras.

What Does Tortuga Browser Do In Your PC?

This is an excellent question, since after being installed for research purposes, numerous suspicious details rose our eyebrows.

Suspicion 1: Ad-Supported searches and redirects.

When investigators decided to type the words ‘phone cases’ in the Google homepage, the first four search results were in a bright yellow field that was Ad-supported with the caption ‘Ads by Tortuga’.

tortuga-ads

When clicked on any of the ad-supported results, like the average user tends to do, it immediately redirected to a suspicious search engine that had completely different results from the ones portrayed in Google. None of those sites in the results was familiar to us.

weird
Suspicion 2: Windows Task Manager processes.

When viewing the comparisons of Tortuga and Google Chrome started with their default home pages, more precisely the processes in the Task Manager of Windows, we have established that it runs twice as many operations than Chrome. They take up twice as more memory, in complete contrast to the lightness of the browser, promised on their website. On the victim computer, this was not noticed, but on a less powerful PC there will surely be a significant difference.

tortuga-vs-chrome

Suspicion 3: Running Extensions whilst closed.

When we decided to close Tortuga Browser, there were six tortuga.exe processes running on the user PC. When we examined the sources of the processes we have established that Tortuga was running in our Windows Tray and had 3 embedded extensions going by the current names:

  • Link Slider
  • Component Optimizer for Browser Bay
  • Omnibox

These extensions were common for Chromium browser, however they are a bad sign if they run on an ad-supported web browser.
Suspicion 4: Many icons.

tortuga-icons
Immediately after Tortuga was installed on the user PC, several icons have appeared on our desktop, which were shortcuts to the most widely used sites. All of those icons were opened via Tortuga browser when clicked on, and they were quite annoying since they filled up a quarter of the Desktop space. We have concluded that it was quite unusual that a browser claiming to be secure and light may fill the user desktop up with eighteen shortcuts.

What Should You Do?

Many experts classify this as an ad-supported PUP. Potentially Unwanted Programs may not be directly dangerous to your computer, however, the third-party sites they promote may be devastating to your computer information and even to your wallet. Such sites maybe some of the ones advertised by the suspicious search engine form the 1st suspicion above. Be sure to keep up to date with the latest threats and seek professional software that will ensure you constant support.

Removal Manual For Tortuga Browser

In case you feel like you have no use of Tortuga browser, be sure to uninstall it manually, using the tutorial provided below. Tortuga may leave a lot of files on the user PC concealed in particular target directories. This is why experts recommend downloading a reputable anti-spyware and malware tool that will eradicate anything out of the ordinary, restoring the affected PC to its initial state. Also by installing such a tool you ensure yourself from further intrusions to your computer.

donload_now_250
Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter

1. Remove/Uninstall Tortuga Browser

1. Remove/Uninstall Tortuga Browser in Windows

Here is a method in few easy steps to remove that program. No matter if you are using Windows 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program get left behind, and that can lead to unstable work of your PC, mistakes with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

  • Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).

 

uninstall-virus-fig1

  • In the field type in “appwiz.cpl” and press ENTER (fig.2).

 

uninstall-virus-fig2

  • This will open a window with all the programs installed on the PC.
    Select the program that you want to remove, and press “Uninstall” (fig.3).

 

uninstall-virus-fig3

Follow the instructions above and you will successfully uninstall Tortuga Browser.

2. Restore the settings in your browser

2. Remove Tortuga Browser from your browser

Tab titleTab titleTab titleTab title
Start Mozilla Firefox Open the menu window

uninstall-fig4

Select the “Add-ons” icon from the menu

uninstall-fig5

Select Tortuga Browser and click “Remove

uninstall-fig6

After Tortuga Browser is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.

Start Google Chrome and Open the drop menu

uninstall-fig7

  • Move the cursor over “Tools” and then from the extended menu choose “Extensions

 

uninstall-fig8

  • From the opened “Extensions” menu locate Tortuga Browser and click on the garbage bin icon on the right of it.

 

uninstall-fig9

  • After Tortuga Browser is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.

 

Start Internet Explorer:

  • Click “‘Tools’ to open the drop menu and select ‘Manage Add-ons’

 

uninstall-fig10

  • In the ‘Manage Add-ons’ window, make sure that in the first window ‘Add-on Types’, the drop menu ‘Show’ is on ‘All add-ons’

 

uninstall-fig11

Select Tortuga Browser to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.

uninstall-fig12

After Tortuga Browser has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.

Start Safari

Open the drop menu by clicking on the sprocket icon in the top right corner.
uninstall-fig13

From the drop menu select ‘Preferences’
In the new window select ‘Extensions’
Click once on Tortuga Browser
Click ‘Uninstall’

uninstall-fig14

A pop-up window will appear asking for confirmation to uninstall Tortuga Browser. Select ‘Uninstall’ again, and the Tortuga Browser will be removed.

3. Remove Tortuga Browser automatically with Spy Hunter Malware - Removal Tool.

3. Remove Tortuga Browser automatically with Spy Hunter Malware – Removal Tool.

To clean your computer with the award-winning software Spy Hunter – donload_now_140
It is highly recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Tortuga Browser from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Tortuga Browser

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Tortuga Browser and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Tortuga Browser on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Tortuga Browser there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Tortuga Browser with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Tortuga Browser from Mac OS X.


Step 1: Uninstall Tortuga Browser and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Tortuga Browser:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Tortuga Browser. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Tortuga Browser. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Tortuga Browser via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Tortuga Browser. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Tortuga Browser from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Tortuga Browser from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Tortuga Browser from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Tortuga Browser from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Tortuga Browser will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Tortuga Browser from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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