THREAT REMOVAL

Google Membership Rewards Scam – Remove It

google-rewards-program-sensorstechforum-membership-rewards-scam-survey

Check out what is the Google Membership Rewards survey scam, pretending to come from Google. Find out how to stop Google Membership Rewards pop-ups and how to remove the software causing these pop-ups to appear.

SIDENOTE: This post was originally published in August 2018. But we gave it an update in August 2019

New reports have started to sum up showing a fake Google Membership Rewards program that detects the devices of victims and claims they have won a gift from Google. But, typical for all scams, the page demands victims to complete a survey before they get the reward, which is often from the likes of an expensive smartphone or another expensive device. Filling out the survey may bring a ton of problems on the computers ad even slither more unwanted software on the victim’s PC. If you see the Google Membership Rewards web page, know that there is no such thing and it is likely caused by adware residing on your computer which you can remove if you keep reading this article.

Threat Summary

Name Google Membership Rewards Scam
Type PUP, Scam
Short Description Tricks victims into filling out fake surveys with the main purpose of getting them to enter their personal details in those surveys.
Symptoms You start to receive pop-ups and browser redirects to fake web pages that claim that you have been randomly selected as a part of the Google Customer Reward Program to win a prize after completing a survey.
Distribution Method Bundled downloads. Web pages which may advertise it.
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User Experience Join Our Forum to Discuss Google Membership Rewards Scam.

Google Membership Rewards Pop-ups – How Do They Start to Appear?

The main method by which these pop-ups may begin to appear on your computer is via ad-supported programs that introduce them on your web browser. These are the type of programs that pretend to be the good old helpful free helper apps, but also come with “extras” which are basically a lot of advertisements that display suspicious third-party websites, like the Google Membership Rewards one.

The main method via which these programs slither into victims’ computers is called bundling. They basically use various different types of free setups of programs that are often downloaded, like free media players or other programs of this nature. Some of those programs have their installers modified by third-party sites with the main goal of pushing programs’ like the Google Membership Rewards software. It is not easy to locate the install prompt of this software either, since it is mainly located in the “Advanced” or “Custom” installation modes, where it may be written in a very mall font.

Google Membership Reward – Is It a Scam?

As soon as you get such an ad-supported PUP (potentially unwanted program), your computer may immediately start to slow down and you may see the following types of advertisements:

  • Pop-ups.
  • Browser redirects.
  • Online search results that are ad-supported.
  • Taken over banner spaces.

One of the redirections often leads to the third-party web link, calling itself “Google Membership Rewards”. It aims to display the following message to the user and even uses Cookies to identify what device and browser you are visiting it from:

google-rewards-program-sensorstechforum-membership-rewards-scam

What is worse is that the scam can also be encountered on mobile devices as well:

google-membership-rewards-sensorstechforum-com

The information that is gathered by the Google Membership Rewards scam aims to further increase the victim’s trust that this is an actual Google Membership Rewards website. For example, if you are visiting the site from an HTC smartphone, the scam will state “Your HTC U11 has won (1) reward!” and the scheme goes the same if you visit it from iPhones, Windows machines, Google Chrome, Mozilla Firefox and even different tablets.

Google has never offered prizes or some kind of lotteries. Even if the pop-up displays Google’s logo and states it is Google, it is NOT Google. The end goal of the scam is simple: It aims to get you to answer questions by clicking on different buttons as the answers. The bad news is that the simple clicking of those buttons may lead to an unsafe site which can even result in malware infection. Another negative outcome of these surveys is that after you complete the survey, they may take you to a web page where you may be asked to enter your financial credentials, such as your credit card number and security code In order to receive the reward. This is the main method via which this scam may fool inexperienced users and steal funds or sell their credit card data in the darknet markets.

Since the Google Membership Rewards and Google Rewards Center scam may not be the only scamming sites you could get redirected to via this adware, recommendations are to immediately remove it.

How To Get Rid of Google Membership Rewards?

If you want to remove the program that is causing the Google Membership Rewards pop-ups on your PC, we recommend that you follow the removal instructions underneath this article. They have been created in order to assist you to remove this adware either manually or automatically. Either way, be advised that experts often recommend to use the aid of an advanced malware remediation software that is created to remove such programs effectively and safely and also ensure that your computer remains protected against any future threats that might appear on your PC. For mobile devices, you are welcome to use the Mobile Device Removal Instructions underneath.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Google Membership Rewards Scam from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Google Membership Rewards Scam

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Google Membership Rewards Scam and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Google Membership Rewards Scam on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Google Membership Rewards Scam there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Google Membership Rewards Scam with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Google Membership Rewards Scam from Mac OS X.


Step 1: Uninstall Google Membership Rewards Scam and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Google Membership Rewards Scam:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Google Membership Rewards Scam. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Google Membership Rewards Scam. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Google Membership Rewards Scam via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Google Membership Rewards Scam. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove Google Membership Rewards Scam files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Google Membership Rewards Scam, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for Google Membership Rewards Scam:


Download

SpyHunter for Mac



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Google Membership Rewards Scam from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Google Membership Rewards Scam from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Google Membership Rewards Scam from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Google Membership Rewards Scam from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Google Membership Rewards Scam will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Google Membership Rewards Scam from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


10 Comments

  1. AvatarCrystal Wei

    Dear Sir,

    unfortunately im the victim and paid RM5.00

    Reply
  2. AvatarManee

    I have got this massage and i have entered my mastercard number and all. Will this method help me to remove my number from this servay. Please reply immediatly

    Reply
    1. Gergana IvanovaGergana Ivanova

      Hi Manee,

      All removal methods listed in our guide will help you detect and remove present malicious files from infected your device. As regards your credentials, we recommend you to call your credit card issuer or visit the institution and let them know about the problem. Once they know that your credit card information has been stolen they could cancel all occurred unauthorized transactions and initiate the creation of a new credit card with a new credit card number.

      Reply
  3. Avatarsolomon bondera

    I received a notification that I had Won Google prize so tell me about it?

    Reply
    1. Milena DimitrovaMilena Dimitrova

      Hi Solomon, it is a scam. Don’t click on anything and don’t reveal your personal information. Can you share the exact text you saw?

      Reply
  4. AvatarDissanayake

    I got a message from Google that saying “you have won a I phone” is that true???

    Reply
    1. Milena DimitrovaMilena Dimitrova

      Hello,

      No, this is a scam and you shouldn’t interact with it. Do you have any other issues related to ads, pop-ups, etc?

      Reply
  5. AvatarVaarun

    I also have received a notification grom goovle that i had won a s10+ smart phone thats true or not

    Reply
    1. Milena DimitrovaMilena Dimitrova

      Hi, this is certainly a scam.

      Reply
  6. AvatarVaarun

    Plz rply me fast

    Reply

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