THREAT REMOVAL

This article will help you remove Elex absolutely. Follow the removal instructions for the adware provided at the end.

Elex is the name of an adware platform. The site Elex-tech.com is believed to be related to that ad network which also claims to be a huge internalization platform for Chinese Internet companies. The website is there for reference to the service, but the Elex adware will generate a bulk of advertisements and can redirect you to various websites. In reality, the ad network could push advertisements with the idea to monetize online traffic that goes via different outlets.

Threat Summary

NameElex
TypeAdware, PUP
Short DescriptionThe site generates advertisements, which can show on other websites when you browse. Also the website claims to try and internalize Chinese Internet companies.
SymptomsYou will see advertisements all over your browsers, like pop-ups, message boxes, in-text links and other types.
Distribution MethodFreeware Installations, Bundled Packages
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User ExperienceJoin Our Forum to Discuss Elex.

Elex Adware – Delivery Methods

The Elex-tech.com internalization platform might get delivered via couple of methods. One of these methods includes third-party installations. Without your awareness, the adware could be placed on your computer with those third-party bundler setups with freeware applications. Bundlers could be set by default to bring extra content along with the primary software for installation. To avoid any unwanted components from installing is possible if you find a Custom or an Advanced settings menu. You should be able to deselect content from there.

The Elex adware could spread with adverts, such as banners, pop-up and pop-under ads to get inside your computer if you are not wary enough. Visiting websites of an unknown origin or such that look suspicious can trigger redirects which can be used as another delivery way for the adware. Browsers that can get affected are the following: Mozilla Firefox, Google Chrome, Internet Explorer and Safari.

Elex Adware – More Information

The Elex adware is thought to be associated with the website Elex-tech.com. The Elex platform is described as one serving as an internalization platform for Chinese Internet companies. A bulk of advertisements and redirects could be displayed while you are browsing if you have any programs connected with Elex. This supposed internalization platform and all of its connected applications are considered to be adware programs. On the image below you can see the main page of Elex-tech.com:

Notice how Elex-tech.com wants to gain some sort of trust by placing links in the footer of their site, to supposed certificates they have. From the main page we see that the company helped some gaming products as well as some other companies to reach a goal of millions of users registered etc. That proves in one way or another that they somehow promoted those platforms for them to gain such a massive popularity.

In case your computer device has any software installed that is connected to Elex-tech.com, you will see a big amount of online advertisements.

Here is an example of ads being pushed by Elex reported by users:

If your browsers have some extension, add-on or plug-in related to this adware, you will witness even more adverts. You could be redirected to various web pages which could be affiliated with the owners of a monetization platform. Maybe you can land on websites which pay for the generation of traffic through adverts and redirects.

Advertisements can show one of these texts inside:

  • Ads by Elex
  • Advertisement by Elex
  • Ad by Elex
  • Advert from Elex
  • Powered by Elex
  • Brought to you by Elex

The redirects can be in the form of adverts or in-text links. The Elex ad network places them on websites to probably generate Web traffic and present lots of content that website owners want to promote. That traffic could later be monetized by using a pay-per-click type of scheme.

The advertisements can be of many mixed types, but all of them will have the same aim – making revenue for the product or platform they are advertising. Advertisements generated by Elex can be seen across the Internet as pop-ups, in-text links, pop-unders, banners, interstitial or transitional adverts. More ad types are possible to be generated, too.

Elex Adware – Privacy Policy

The Privacy Policy can be found on the Elex-tech.com website. The website can collect both personally and non-personally identifiable information. The information may be disclosed to third-parties if special circumstances are met.

Here you can view a screenshot of the Privacy Policy:

Non-personally identifiable information collected by Elex:

  • What pages you visited
  • What hyperlinks you clicked on
  • Your IP addresses
  • Your Operating System
  • Your browser software
  • Your ISP (Internet Service Provider)
  • Your geographic location
  • Cookie related data
  • Data about Ads and ads clicked

Personally identifiable information collected by Elex:

  • Full name
  • Nick name
  • Province
  • Gender
  • Hobbies
  • Age
  • Social Network information (“sharing”)
  • Other voluntarily submitted data

From the policy, it is understood that Elex is some sort of a developer or translator for online games.

There is also the following excerpt you should be wary of, included in the Privacy Policy that regards external links hosted on the site and services of Elex-tech.com:

The ELEX web site contains links to some other web sites. ELEX is not responsible for the content or the privacy policy or practices of any other web sites or for the actions of the companies responsible for those web sites. Please try the privacy policies of those Web sites before providing them with any personal information

Cookies, as well as similar tracking technologies, will be used by the website unless you manually block them. These cookies can collect additional information from you. Technologies like that include Web beacons, pixel tags, and other ones.

The recommended action for you to take is to remove this adware and everything that is tied to it, as you do not know what else it can cause to your computer.

Remove Elex Adware Completely

To remove Elex-tech.com and the Elex adware manually from your computer, follow the step-by-step removal tutorial provided below. In case this manual removal does not get rid of the ads completely, you should search for and remove any leftovers with an advanced anti-malware tool. Such an application can keep your computer secure in the future.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Elex from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Elex

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Elex and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Elex on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Elex there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Elex with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Elex from Mac OS X.


Step 1: Uninstall Elex and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Elex:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Elex. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Elex. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Elex via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Elex. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Elex from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Elex from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Elex from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Elex from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Elex will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Elex from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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