THREAT REMOVAL

Remove V9(.)Com Browser Hijacker – Simple Manual

remove v9.com browser hijacker easily

A browser hijacker associated with the website v9.com has been reported to harass users with annoying advertisements in the form of ad-supported search results. v9.com features some shady privacy policy statements regarding collecting personal information as well as using it. What is more, the browser hijacker is reported by malware researchers to display third-party advertisements to both legitimate as well as suspicious websites. Its removal for which we have provided instructions after this article is highly recommended.

Threat Summary

Namev9.com Hijacker
TypeBrowser Hijacker, PUP
Short DescriptionThe domain v9.com can be set as homepage and new tab on each affected browser. A rogue search engine is set as default one.
SymptomsThe homepage, new tab and search engine of affected browsers can display the main page of v9.com hijacker. Many redirects and advertisements can occur during browsing sessions.
Distribution MethodFreeware Installations, Bundled Packages
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User ExperienceJoin Our Forum to Discuss v9.com Hijacker.

v9.com Browser Hijacker – How Did It Get on My PC?

One way for this ad-supported PUP (Potentially Unwanted Program) to slip into your computer is via installing other programs which are downloaded from third-party software providers. Users being users often tend to fast-click their way through steps of the setup of the program they downloaded. Here is where messages in the ‘Advanced’ or ‘Custom’ install may appear prompting them to add programs such as v9.com browser hijacker ‘as a free extra’. Such steps are often disregarded and this is the most often situation of such unwanted programs being installed.

v9.com hijacker can affect the following browsers: Mozilla Firefox, Google Chrome, Edge, Internet Explorer and Safari.

v9.com Browser Hijacker – What Does It Do?

Once it has been installed on your computer, the program may hijack your browser by changing different settings to display the webpage v9.com as a Home and a New Tab of it. Then, this software may begin to collect different information via tracking technologies such as cookies, beacons and others.

If you take a look at the search engine in detail, it is immediately noticed that it does not support HTTPs protocol type of connection (the “s” stands for secure) which is highly uncommon for a legitimate search engine.

v9.com browser hijacker main page

This means that the connection to the website is not encrypted and your information may be free to be sniffed by cyber-criminals if the website has been targeted. But, do not worry because ELEX itself may sniff and aggregate such information out of you anyways.

Furthermore, when tested, it was immediately noticed that the hoax search engine displayed ad-supported search results, the notification for which was difficult to notice. When clicked on the advertisements, they led to third-party websites promoting online shopping as well as other online services.

The bottom line for this browser hijacker is that you should stay away from it. It is most likely a sham involving hoax ad-supported search engines that may or may not lead users to suspicious third-party websites. Third-party sites may conceal many risks from users and in general, they are two types:

  • Scamming sites that aim for money or user information.
  • Malware-infested redirect URLs that aim to infect user PCs for different interests (political, financial, etc.)

Also, researchers strongly believe that advertisements provided by this website may be part of an affiliate scheme to boost traffic to other sites and to make the developers of the browser hijacker gain profit from such marketing services or pay-per-click schemes. What is more, the information collected from the user may be then utilized to bring targeted advertisements in different forms to the user – we are talking about not only ad-supported search results but also, pop-ups, banners and other annoying ads that may lead to suspicious websites. Either way, the removal of the v9(.)com Browser Hijacker is highly recommended.

v9.com – Privacy Policy

The Privacy Policy section of v9.com is available on the left corner of its main page. It is very important for you to understand that the company behind the software, called ELEX, has notified in their privacy policy the following:

personal-information-ELEX1

personal-information-ELEX2

According to the policy, the company may collect and keep records of the following data:

  • Your hardware model
  • Operating system version
  • Unique device identifier
  • Mobile network information including phone number
  • Cookie information
  • Your search queries
  • System activity
  • Hardware settings
  • Browser type
  • Browser language
  • Date and time of your request
  • Referral URL

The collected data may be used for commercial purposes or disclosed to third-parties of unknown origin.

What is more to this, ELEX have very specific demands in their license agreement as well:

v9-License-agreement

Remove v9.com Browser Hijacker Easily

Removing such browser hijacker from an affected computer may prove to be tricky since the program itself may run active processes in the background that prevent it to casually be deleted.

This is why it is advisable to follow the step-by-step tutorial below in order to completely be rid of v9.com unwanted software. Also, for maximum efficiency and future protection, you should download and install an advanced anti-malware software which will also remove all associated files and check whether or not you have already been indirectly influenced by this software.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove v9.com Hijacker from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove v9.com Hijacker

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall v9.com Hijacker and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by v9.com Hijacker on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by v9.com Hijacker there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for v9.com Hijacker with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of v9.com Hijacker from Mac OS X.


Step 1: Uninstall v9.com Hijacker and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to v9.com Hijacker:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to v9.com Hijacker. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to v9.com Hijacker. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove v9.com Hijacker via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as v9.com Hijacker. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove v9.com Hijacker from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase v9.com Hijacker from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall v9.com Hijacker from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove v9.com Hijacker from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the v9.com Hijacker will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate v9.com Hijacker from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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