THREAT REMOVAL

Remove “Your Computer Has Been Banned” Lockscreen

This article will aid you to remove the Your Computer Has Been Banned scam in full. Follow the tech support scam removal instructions at the end of the article.

Your Computer Has Been Banned is a message usually seen on different websites and screen-locking services that host a tech support scam. The scam features a phone number that allegedly belongs to a Technical Support service. Website pop-ups could show constantly and can lock your browser on a landing page. The browser can be shut down in some cases, without any negative effects, but in other ones your computer and browser might get affected further by more malware. Do not call any phone numbers and read more about the scam below.

Threat Summary

Name Your Computer Has Been Banned
Type Tech Support Scam
Short Description A number of tech support scams trying to scare you that you have problem with your Internet service. You are provided with a phone number to a supposed support help desk. Calling the number, you will be told that you have a virus infection on your computer.
Symptoms Pop-up boxes, messages, and redirects appear in your browser. It is not excluded for there to be a lock-screen function among these, or your computer freezing because of the activity going on in your browser related to the scam.
Distribution Method Freeware Installers, Suspicious Sites, Redirects
Detection Tool See If Your System Has Been Affected by malware

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User Experience Join Our Forum to Discuss Your Computer Has Been Banned.

Your Computer Has Been Banned Scam – Spread

Browsing the Web can be dangerous, especially when you reach new and unknown websites by causally browsing and they turn out to be malicious. Clicking on advertisements or targeted content could have hidden links that redirect you to dubious online places. That is the most common way in which this kind of a tech support scam can use for its spread. Other websites could be filled with advertisements and redirect links and you could land on a page which has the Your Computer Has Been Banned Scam waiting to be deployed to your computer.

In the below screenshot, you can see the detections of malicious files related to the Your Computer Has Been Banned Scam on the VirusTotal service:

Freeware applications, regarded as PUPs (potentially unwanted programs) could also distribute this sort of scam. Different software could cause the scareware to appear in your browsers or another related Tech Support scam. Such websites usually come with third-party installations and freeware packages. These packages tend to have extra features selected for installation from the get-go. To avoid installing any additional features could be done if you find Advanced or a Custom settings.

Your Computer Has Been Banned Scam – Details

Your Computer Has Been Banned is a message usually seen on different websites and screen-locking services that host a tech support scam with a phone number that allegedly belongs to a Tech Support service. Website pop-ups could show constantly and can lock your browser on a landing page. The browser can be shut down in some cases, without any negative effects, but in other ones your computer and browser might get affected further by more malware. This article is focused on one particular scam, which features a blue screen, with an instructions note with a title message “Your Computer Has Been Banned!!!”.

The theme of this scam seems very close to that of the “Your Windows Has Been Banned” Lockscreen Virus. Another similarity is that both malware threats are from the lock-screen variety.

The basic tactic for all of these scams is to scare you into calling the phone number given on the page. To make it sound more trustworthy, the scammers may claim they are a Tech Support Team for a popular company, such as Microsoft for example. The phone number used with this scam is the following:

  • +1-855-381-5333

There could be plenty more phone numbers associated with this scam, depending on the version. The criminals that are on the other end of the telephone line will try to trick you into believing that they are part of some sort of an official tech support team of Microsoft and say they are employees there. That is definitely a lie. The instruction page message of the Your Computer Has Been Banned scam is showcased below:

The full message reads the following:

Your computer has been banned!!!
Your computer has been banned because we got some illegal files and illegal
Windows key from your computer??

You need to do the following things:

1. Get the key

2. Call the tech support

3. Restart the computer and done

If you can’t get the key, your computer will be destroyed

Tech Support phone number: +1-855-381-5333
It’s free!
Type the new Windows key here. —->

In case you see this or any similar message, know that those aren’t legitimate messages generated by your Operating System. Remember that this is just scareware that is trying to trick you into calling the +1-855-381-5333 phone number which is NOT free.

Your browser or computer screen can become locked and may seem like your whole screen is blocked and totally inaccessible. In such a situation, you could try clicking the “Windows” button and combinations such as “Ctrl+Alt+Del” or even the “Close” button to check if you can still interact with your computer system.

The scammers want to make you believe that the only way to fix your computer device is by calling one of the phone numbers, provided on your screen. They also will blatantly lie to you that they are an expert team of technicians and as already mentioned above, in most cases pretending to be Microsoft employees. Not even a small fraction of that is true. Also, note that most of the time the person on the other line has an Indian accent or is from India, Bangladesh or another part of Asia – that is just how the majority of such cases turn out to be.

Do NOT call any phone number stated in such screens. Such calls could cost you next to a small fortune. Moreover, while the con artists can present themselves as Microsoft employees or similar experts or even partners, they will try to acquire personal information and financial data from you. That information can be sold, and you could get into more problems, such as identity theft, your bank accounts getting emptied etc.

Other scenarios involve the “technician” getting access to your PC via TeamViewer or a similar program for remote access and showing you a window with fake infections or planting viruses and other malware. That technician will try to make you pay for his services or to a company by saying that only bank-to-bank transfers are accepted. Even if months pass, you might have malware that is not using lots of resources or even put in sleep mode. You might receive back calls from the technician from time to time.

Do not give access to your PC to these scammers, or any information about you or financial details for that matter. It is certainly not needed for cleaning a computer.

If you unlock your PC, an appropriate text will be shown with the following picture as a background image:

To see how you could unlock your computer manually and/or remove this threat once and for all, continue reading below.

Remove “Your Computer Has Been Banned” Scam

To remove the Your Computer Has Been Banned tech support scam and its related files manually from your PC, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.

Tsetso Mihailov

Tsetso Mihailov

Tsetso Mihailov is a tech-geek and loves everything that is tech-related, while observing the latest news surrounding technologies. He has worked in IT before, as a system administrator and a computer repair technician. Dealing with malware since his teens, he is determined to spread word about the latest threats revolving around computer security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Your Computer Has Been Banned from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Your Computer Has Been Banned

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Your Computer Has Been Banned and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Your Computer Has Been Banned on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Your Computer Has Been Banned there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Your Computer Has Been Banned with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


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Get rid of Your Computer Has Been Banned from Mac OS X.


Step 1: Uninstall Your Computer Has Been Banned and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Your Computer Has Been Banned:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Your Computer Has Been Banned. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Your Computer Has Been Banned. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Your Computer Has Been Banned via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Your Computer Has Been Banned. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove Your Computer Has Been Banned files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Your Computer Has Been Banned, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for Your Computer Has Been Banned:


Download

SpyHunter for Mac



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Your Computer Has Been Banned from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Your Computer Has Been Banned from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Your Computer Has Been Banned from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Your Computer Has Been Banned from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Your Computer Has Been Banned will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Your Computer Has Been Banned from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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