Remove from Your Computer Permanently is a fake technical support website that provides third parties with chat interface and phone hotline that imposes the skills computer security experts for various (in most cases fraudulent) purposes. The site itself is not a threat, since it has no malicious content. What can expose your system to numerous security risks is the advice you will receive from the “experienced tech support team” on the other side of the line. Instead of helping you with a PC issue you need assistance for, the agents may convince you to take steps that may harm your computer, like installing certain software or granting “the experts” remote control to your machine.

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Malware experts associate any redirects to the website with adware, browser hijackers and similar browser settings-changing computer threats. Mac users are not spared the attacks; in some cases the operators claim to be affiliated to Apple. is different than the average mainstream computer attacks, because it does not host malicious-related content of any kind. Instead, poses as a legitimate tech support-offering web page. can be promoted by different potentially unwanted programs (PUPs), which usually end up on your PC bundled with software downloaded from assumably untrustworthy sources.

The domain can be exploited in numerous ways, but experts find several kinds of attacks especially harmful and respectively, they are the ones that should be brought to the user’s attention.

  • The attackers may skilfully convince you to grant them remote access to your machine as a part of the process of fixing the issue you have contacted them for in the first place. This would allow the crooks to change the system settings, track your information, modify your files, etc. whenever they please to do so.
  • The authors of may trick you into buying rogue security software or other scareware that can help them get their hands on your sensitive information, such as payment card details, login credentials for financial institutions, etc.


Please note that similar to many other threats in the wild, can access your system only with your consent (whether you realize it or not). Be attentive to the download and installation process of any kind of software you acquire online. Do not open emails from unknown senders and never download email attachments you are not expecting.

Scams like rely on the ignorance of PC users who have encountered different issues with their computers, be that browser hijackings or adware attacks, and search for help online. Make sure to verify the identity of any company you contact or have been approached by, and do not grant remote access to your computer.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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