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Remove Iphonesupport.net Scam

This article will help you remove Iphonesupport.net in full. Follow the tech support scam removal instructions provided at the end of this article.

Iphonesupport.net is a website which is connected to a tech support scam and hosts it on that Web address. The phone number +1-877-496-4603 is given for contacting the supposed support technicians. The scam is so deep that it tries to trick you into calling the supposed technicians, reachable on the phone line if you have any questions or issues with various services connected to Apple or iPhone in particular.

Threat Summary

Name Iphonesupport.net
Type Tech Support Scam
Short Description A tech support scam saying that you should call a phone number to fix services connected with iPhone or other Apple products.
Symptoms Messages, pop-up boxes, and redirects could appear in your browser. Cybercriminals will try to trick you into calling a phone number, while maybe locking your computer screen.
Distribution Method Freeware Installers, Suspicious Sites, Redirects, Spam Messages
Detection Tool See If Your System Has Been Affected by malware


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User Experience Join Our Forum to Discuss Iphonesupport.net.

Iphonesupport.net Scam – Ways of Distribution

Different software could cause the +1-877-496-4603 number to appear in your browsers on a page claiming to be a Support line for various anti-virus software etc. Those websites usually come with third-party installations and freeware packages. These packages tend to have additive features selected for the installation process. To avoid installing any such features can be done if you find an Advanced or a Custom options menu.

Unfortunately, other ways can help the distribution of this tech support scam. From surfing the Internet and reaching new and unverified websites, to clicking on advertisements or redirects related to suspicious links are one of these ways. Another way is through the crooks spamming hyperlinks in forum posts of different sites. Freeware applications, regarded as PUPs (potentially unwanted programs) could also be helping in the spread of the scam in question.

Iphonesupport.net Scam – Detailed Data

Iphonesupport.net is a website hosting a tech support scam. The scam mainly uses the +1-877-496-4603 phone line. Other phone numbers and websites involved with the scam exist. Cybercriminals who are behind the telephone can try to trick you into thinking that they are part of some tech support team, working for Apple, related to the iPhone products, most likely. The website home page looks like this:

As you can see above, the site states that the telephone is the support line for many different service providers which should immediately give it away as a hoax. Strangely enough, it still works on people and they fall to the scam.

Below you can see some of the phone numbers used for the scam:

  • +1-877-496-4603 (USA)
  • +44-808-189-5104 (UK)
  • +61-180-087-5363 (AU)

In case you see any messages from that website or see the related phone number, know that your PC has been affected or you are about to fall victim to a scam. You could get bombarded with pop-ups, redirects and new windows opening on your browser to try and convince you that your computer device has issues. Clicking somewhere on the page could trigger a similar effect.

The con artists want to make you believe that you have to call the +1-877-496-4603 phone number, provided on the website. They also will lie to you that they are part of an customer service or iPhone’s customer support team or that you need to give out your telephone details for some reason. All of those statements are lies and you should know that all of those service providers will certainly NOT make one, unified web page for all of their clients or working together with their rivals/competition. Other than that, some of these services no longer exist or have other names by now.

The whole charade is made in a way to convince you into calling the provided number. On top of it all, at the bottom of the page there is a clear statement that claims for the site that is not associated with any of the listed companies. Also, whatever your security system is, do not uninstall, remove or tamper it in any way, as that may further help the cybercriminals behind the scam.

A screenshot depicting one specific sub-domain page of the iPhone Customer Support Service information on the website:

Moreover, this scam is promoted in different IT and technical forums with comments linking to its website, such as the following:

I was using the android phone and in that, I used to browse with the Google chrome and everyone know it is very good to use. But recently I bought and use the iPhone 7s and started using the Safari browser as https://iphonesupport.net/iphone-customer-support-number/suggested me to use. so I feel secure and safe using this browser also. so for me using the Safari Browser is really a good experience.

From the website you can see that there is “support” for the following:

  • Apple ID Support Number
  • Apple iPhone Support
  • Any iPhone Errors
  • iCloud Support
  • iTunes Support

More services could have a subdomain page dedicated to them on the website, but hidden from the list provided above.

Do NOT try calling the phone number under any circumstances. It is not free as promoted on the website, and even the shortest call may be very costly. Not to mention that, while the con artists can present themselves as technicians, employees, or any other reputable partners of the companies listed above, they most certainly are NOT and will only try to elicit personal information and financial data about you. That information can be sold, and you could get into bigger problems, such as identity theft, your bank accounts getting emptied etc.

Iphonesupport.net Scam – Privacy Policy

You can access the Privacy Policy page of the Iphonesupport.net site by clicking on the footer link of its main and other pages. The Policy provides just enough clarity about the data collection done by this fraudulent website. Below, you can see exactly what information can be obtained from you when you are using any of the Iphonesupport.net services.

Below you can see the Privacy Policy of the Iphonesupport.net website:

The following information can be collected from you, according to the Policy:

  • Your Name
  • Email and/or street address
  • Credit, debit, or charge card number
  • Computer type
  • Telephone number(s)
  • Mobile phone number
  • Age and gender
  • Other personally and non-personally identifying data

In addition, the website and services of Iphonesupport.net can also collect information from users, according to the quotation extracted from the Privacy Policy, posted below:

The Service generally collects personally identifiable information with your specific knowledge and consent. For instance, when you enter a sweepstakes or contest, complete a survey, make a purchase, subscribe to our website(s), register for certain services, or register and/or set up an account/profile to access, visit and/or use certain portions of the Service, or the Service as a whole, you may be provided, or required to… provide payment information…

So, in case the actions mentioned above are performed, there could be collection of various data.

Cookies connected to the services of Iphonesupport.net are also dropped by them to acquire more information related to your internet activity and habits. The Iphonesupport.net service could collect even more data with which you could be identified.

In conclusion, you should be wary of what information you give out to website and the Internet in general. In case you do not like the idea of any information to be acquired about you by this scam or its services, you should consider removing it.

Remove Iphonesupport.net Scam

To remove the Iphonesupport.net tech support scam and its related files manually from your computer, follow the step-by-step removal instructions provided below. If the manual removal guide does not get rid of the scam and its redirects completely, you should search for and remove any leftover items with an advanced anti-malware tool. Software like that will keep your system secure in the future.

Tsetso Mihailov

Tsetso Mihailov is a tech-geek and loves everything that is tech-related, while observing the latest news surrounding technologies. He has worked in IT before, as a system administrator and a computer repair technician. Dealing with malware since his teens, he is determined to spread word about the latest threats revolving around computer security.

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Preparation before removal of Iphonesupport.net.

Before starting the actual removal process, we recommend that you do the following preparation steps.

  • Turn off your phone until you know how bad is the virus infection.
  • Open these steps on another, safe device.
  • Make sure to take out your SIM card, as the virus could corrupt it in some rare cases.

Step 1: Clear iPhone or iPad History and Data to remove settings changed byIphonesupport.net

1.Get to your iPhone Settings and click on the web browsers, starting with Safari:

2.Tap on “Clear History and Website Data” to clear the cache and stored information from your browser.

3.This should prevent any adware from causing problems and changing your browser settings.

Step 2: Reset your iPhone to see if the suspicious behaviour is fixed and Iphonesupport.net stops infecting.

1.Hold down your iPhone’s power button and wait for the following screen, after which slide it to reset:

Step 3: Restore or Reset Your iPhone or iPad to removeIphonesupport.net

If you have set up a backup on your iPhone or iPad, a good idea is to restore your device to an earlier time, when the virus was not present and the usage of your device was smooth and fast. Here is how to do it:

1.Restore from an iCloud backup by going to Settings>General>Software Update and first updating your phone to the latest version, afer which go to Settings>Your ID>iCloud>Manage Storage>Backups. There, you should tap your device and see when was the latest backup and where are the restore points of your phone.

2.After seeing where you should restore, its time to reset your device. Go to Settings>General>Reset and then tap on “Erase All Content”.

3.After the reset, get to Apps & Data screen, tap Restore from iCloud Backup after which sign in with your Apple ID there. Then, choose a backup from the list of backups that are available on your iCloud.

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