THREAT REMOVAL

Remove Obtenez Email Redirect and Restore Your Browser

The article will help you to remove Obtenez Email fully. Follow the browser hijacker removal instructions given at the end of the article.

Obtenez Email is the main page that will show up when you open a new tab page if you have the related browser hijacker redirect installed on your computer machine. The company which developed it is called Polarity Technologies which is known previously as SaferBrowser, before its rebranding. The unwanted Obtenez Email hijacker modifies the new tab window, homepage, and search engine for all browser applications that you have. The main page of a browser may also feature a toolbar and browsers may get an extension related to the hijacker.

Threat Summary

NameObtenez Email
TypeBrowser Hijacker, PUP
Short DescriptionThe hijacker redirect can alter the homepage, search engine and new tab on every browser application you have installed.
SymptomsThe homepage, new tab and search engine of all your browsers will be switched to the hijacker’s main page. You will be redirected and could see sponsored content.
Distribution MethodFreeware Installations, Bundled Packages
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User ExperienceJoin Our Forum to Discuss Obtenez Email.

Obtenez Email Redirect – Distribution

The Obtenez Email redirect is a malicious software that is distributed using the most popular tactics. The aim of the hackers behind it is to persuade as many targets as possible in order to install it.

A popular tactic is the use of SPAM email messages that pose as legitimate messages that have been sent by popular Internet services, companies or sites that the users might use. They use hijacked contents, design elements and can imitate the style of the real emails to an almost indistinguishable extent. the virus files that lead to the infection can be either attached directly or linked in the body contents.

To increase the number of infected users malware sites can also be constructed. They will impersonate official vendor download sites or popular Internet portals by persuading them into believing that they have accessed a real site. Another way is the use of file-sharing networks such as BitTorrent to distribute the dangerous threat.

The infections can be caused by interaction with infected payload delivery mechanisms of which there are two popular example:

  • Malware Documents — Using infected documents can lead to the browser redirect infection. The installation code is made part of the macros scripts that are requested to be run when the users open the files. If they allow them to run the installation will take place. All popular types can be infected: rich text documents, spreadsheets, presentations and databases.
  • App Install Bundles — The Obtenez Email redirect be installed alongside setup files of popular software. The criminals will modify the acquired legitimate installers and include the redirect code in them.

Still one of the most widely used ways is to create malware browser plugins that will reconfigure the most popular web browsers into redirecting the users to the hacker-controlled servers. They are uploaded to the relevant browser repositories using fake developer credentials and user reviews. When they are installed usually the preset behavior patterns will be executed — the manipulation of the browser settings and deployment of all other associated threats.

Obtenez Email Redirect – Behavior Analysis

Whenever the Obtenez email redirect is installed depending on the exact configuration of the strain it may offer the installation of other malware plugins as well. In our test scenario we reviewed that this is the case with another famous redirect called Search Encrypt.

The security reports indicate that one of the main goals of this threat is the payload delivery of other viruses. This means that the hackers behind it can customize it to install any of the following threats:

  • Miners — These scripts will take advantage of the available system resources to carry out complex calculations. When they are reported to the hacker-controlled servers the actors will be rewarded with digital cash in the form of cryptocurrency.
  • Ransomware — These viruses will encrypt personal files according to a built-in list of target extensions. The victims will be extorted for payment in return for a fraud recovery.
  • Trojans — They can take over control of the computers and spy on the users. File harvesting is almost always performed.

One of the most important processes that are performed during the initial infection is the data extraction — the associated engine will hijack information that can be grouped into two main categories. The first one can directly expose the personal information and identity of the victim users by searching for strings such as the following: their name, phone number, address, location, interests and any stored account credentials. The other group of hijacked data can help the hackers optimize the infections and assign an unique victim ID. Usually this is done by acquiring a report on the installed hardware components, user settings and operating system conditions.

Depending on the exact configuration the modular engine may also execute certain stealth protection steps — they will neutralize, bypass or remove security software and settings that can interrupt the infection. Following the completion of this stage the Obtenez Email redirect will change the browser settings in order to redirect the users to a scam search engine. It is designed to appear as a standard web service however its use may lead to numerous privacy and security problems such as the following:

  • Redirects — By using the search engine the users may be redirected to results that will not show the best possible pages for the entered query. As a result they can be easily scammed into fake ads, virus infections and other threats.
  • Bundle Installations — By using the various menu options and redirects the Obtenez email redirect may also lead to infections with various malware.
  • Intrusive Advertising — One of the most dangerous characteristics of this type of infections is the fact that the compromised web browsers can be easily manipulated.

The main home page itself using a familiar template. The top menu bar includes links to some of the most popular Internet services — email services, weather information and etc. The main interactive element is the search engine placed in the center. Underneath it there are icons to popular social networks. WARNING! In some cases this can lead to phishing/fake sites that will steal the entered credentials. The bottom menu bar contains links to documents such as the privacy policy and terms of service.

Obtenez Email Redirect – Privacy Policy

The privacy policy and terms of use documents showcase that the site is being operated by Polarity Technologies which is widely known as one of the biggest creators of browser hijackers like this one. Our analysis shows that the documents are shared between the different iterations and their contents is the same. The policy states that the following information is obtained:

  • Email address
  • IP address
  • Home address (mailing address)
  • Search queries and all data you type in searches
  • Search data and specifics of searches
  • URLs and clicks
  • Browser type
  • Your name
  • Your geographic location
  • Your ISP (Internet Search Provider)
  • Communications preferences
  • Operating System (and other related data)

We remind our users that browser hjackers like this one have the primary goal of creating a full profile of the victims. The collected data is pooled into databases that are shared between the various hijacker sites.

Remove Obtenez Email Browser Hijacker

To remove Obtenez Email manually from your computer, follow the step-by-step removal instructions given below. In case the manual removal does not get rid of the browser hijacker entirely, you should search for and remove any leftover items with an advanced anti-malware tool. Such software helps keep your computer secure in the future.

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Martin Beltov

Martin graduated with a degree in Publishing from Sofia University. As a cyber security enthusiast he enjoys writing about the latest threats and mechanisms of intrusion.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Obtenez Email from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Obtenez Email

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Obtenez Email and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Obtenez Email on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Obtenez Email there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Obtenez Email with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Obtenez Email from Mac OS X.


Step 1: Uninstall Obtenez Email and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Obtenez Email:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Obtenez Email. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Obtenez Email. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Obtenez Email via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Obtenez Email. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Obtenez Email from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Obtenez Email from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Obtenez Email from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Obtenez Email from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Obtenez Email will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Obtenez Email from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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