A new scamming message that actually pretends to be ransomware has been detected by malware researchers. Displaying a screen with a fake error messages that the victim’s computer has been “locked to prevent damage”, this scam displays a pop-up named “Ransomware Detected” and it’s primary purpose is to get victims to call the tech support number +45 32-725-473. This number has been reported in association with multiple online scams and If you see it along with this message on your computer, it is advisable to remove it using the information in the following article.
|Name||“Ransomware Detected” Error Scam|
|Type||Tech Support Scam|
|Short Description||Aims to trick you into calling a fake tech support number by displaying a fake ransomware detection message.|
|Symptoms||Displays a black screen and a pop-up message pretending to come from an antivirus program or Microsoft. The message is captioned “Ransomware Detected”.|
|Distribution Method||Spam Emails, Email Attachments, Executable files|
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|User Experience||Join Our Forum to Discuss “Ransomware Detected” Error Scam.|
“Ransomware Detected” Scam – How Did I Get It
The appearing of the “Ransomware Detected” tech support scam on your computer can be as a result of having multiple different adware installed directly on your computer. In addition to this, the “Ransomware Detected” message may also appear if you have been infected by malware which aims to display such ads, like a Trojan.clicker, configured to display different advertisements, for example.
Usually, seeing the “Ransomware Detected” message on your computer or web browser means one thing – you may have unwanted software on your computer or may have visited a suspicious website, which caused a browser redirection to the URL, containing the message.
Usually, such ad-supported programs may come in your computer via a variety of ways, the main of which is called bundling. It basically means the adding of ad-supported programs in the installers of free software downloaded from third-party providing websites.
Analysis of “Ransomware Detected”
Initially, after your computer has successfully connected to the scamming domain, the following message may appear in black and white:
“Your computer has been Locked to prevent damage
Call Now: +45 32-725-473”
In addition to it, on the bottom-right corner of your screen, a pop-up mimicking an antivirus detection may appear, claiming that your computer has a virus installed on it and you need to call the tech support number. It looks like the image below:
Even though for it may look obvious that this is a scam, many inexperienced users may call the number and besides that calling it may result in a very expensive phone bill, the scammers may also want access to your computer. This may result in them supposedly fixing the problem and asking you to pay e hefty amount of money to do it.
In addition to this, the scammers connected to this fake “Ransomware Detected” message may install malware on your computer and therefore log your keystrokes, collect your Facebook information or even install actual ransomware virus on it.
Remove “Ransomware Detected” Virus from Your Computer
In order to remove this malware from your computer system, it is strongly advisable to focus on performing multiple different activities that isolate the scamming software first and then look for the program causing the pop-ups on your computer. However, if manual removal is difficult for you and you feel uncertain or lack the time for removal, security experts strongly suggest downloading an advanced anti-malware software which will help you automatically remove this scamming software from your PC by scanning it with an advanced anti-malware scanner.
- Guide 1: How to Remove “Ransomware Detected” Error Scam from Windows.
- Guide 2: Get rid of “Ransomware Detected” Error Scam on Mac OS X.
- Guide 3: Remove “Ransomware Detected” Error Scam in Google Chrome.
- Guide 4: Erase “Ransomware Detected” Error Scam from Mozilla Firefox.
- Guide 5: Uninstall “Ransomware Detected” Error Scam from Microsoft Edge.
- Guide 6: Remove “Ransomware Detected” Error Scam from Safari.
- Guide 7: Eliminate “Ransomware Detected” Error Scam from Internet Explorer.
- Guide 8: Disable “Ransomware Detected” Error Scam Push Notifications in Your Browsers.
How to Remove “Ransomware Detected” Error Scam from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove “Ransomware Detected” Error Scam
Step 2: Uninstall “Ransomware Detected” Error Scam and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by “Ransomware Detected” Error Scam on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by “Ransomware Detected” Error Scam there. This can happen by following the steps underneath:
Get rid of “Ransomware Detected” Error Scam from Mac OS X.
Step 1: Uninstall “Ransomware Detected” Error Scam and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove “Ransomware Detected” Error Scam via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove “Ransomware Detected” Error Scam files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as “Ransomware Detected” Error Scam, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove “Ransomware Detected” Error Scam from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase “Ransomware Detected” Error Scam from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall “Ransomware Detected” Error Scam from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove “Ransomware Detected” Error Scam from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the “Ransomware Detected” Error Scam will be removed.
Eliminate “Ransomware Detected” Error Scam from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications caused by “Ransomware Detected” Error Scam from Your Browsers.
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".