Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
2017 has not marked the death of Locky ransomware. Article, designed to help you remove the Locky ransomware virus infection and try to decrypt files encrypted with the .locky file extension appended to them. Locky virus has come out in many iterations and many variations of it are still using the .locky extensions embedded on files encrypted by the virus. The ransomware in question is Locky, and it sets an extension with the same name to the victim’s encrypted files. Files that Locky targets for encryption are mainly documents. To remove the ransomware and see how you can try to restore your files, you should carefully read the article.
Threat Summary
Name
Locky Ransomware
Type
Ransomware
Short Description
The ransomware encrypts files with the RSA algorithm and AES-128 ciphers and asks a ransom for decryption.
Symptoms
Files are encrypted and become inaccessible. A ransom note with instructions for paying the ransom shows as a .txt file.
Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.
Locky Ransomware – Update August 2017
Locky has reappeared in the past month, but wasn’t running for all Windows versions and its spam campaign was hindered shortly after. That only means that there is bound to be a comeback for the notorious cryptovirus and it might happen during the month of August, 2017. At the moment there are no reports from victims or malware researchers trying to find new samples of the ransomware, but that surely could be the calm before the storm.
Locky Ransomware – Update July 2017
Locky ransomware continues to infect users worldwide, and is also one of cybercriminals’ most preferred ransomware pieces when it comes to creating copycats. Jaff ransomware appeared last month and is still active as evident by the statistics and users’ complaints over tech support forums.
In factm Jaff mimics Locky ransomware in more than one way, including the payment page design, the way it distributes its infection payload, etc. Similarly to Locky and other ransomware families, Jaff ransomware might also be spreading its payload file via social media and file-sharing networks. Learn more about Jaff.
Locky Ransomware – Update May 2017
Locky ransomware keeps spreading and infecting new users even up to this day, but mainly distributes newer variants. The latest of them all is the Locky’s .Loptr File Extension Virus variant which is spreading with malspam campaigns delivering document files embedded inside PDF files. The document files contain hidden macro commands which download the virus from a domain and afterward infect the computer system they were activated on. This clever obfuscation tactic is applied to try and prevent security programs from detecting the threat. As that method of delivering the virus to a computer requires social engineering, experts advise you to not open emails, nor their attachments if you are not certain of their origin.
Locky Ransomware – Spread
Locky ransomware spreads in several ways. One is through spam emails having a malicious file attached. Opening the attachment automatically gets malware inside your computer. The malicious code may also hide inside the body of the email. So, only opening such emails is enough to get you infected, even without getting to the attachment part.
Other ways this virus can spread are via file sharing services and social networks, which may contain similar attachments and files with the Locky ransomware inside. These files might be presented to you as useful or something needed, like an update. Visiting untrusted websites and clicking on links with redirects could also lead to this malware infection.
Locky Ransomware – Information
Locky is classified by researchers as ransomware.
If your computer is infected with it, the ransomware might create new values in the Windows Registry to improve its persistence. That includes an automatic start with every boot of Windows. The modifications are usually made in these registry entries:
It has already been included in several security programs’ definitions and detected by them as shown in the VirusTotal site:
Afterward, the ransomware will create at least one file called _Locky_recover_instructions.txt, which contains the ransom note with instructions on how to pay the ransom. It states the following:
!!! IMPORTANT INFORMATION !!!!
All of your files are encrypted with RSA-2048 and AES-128 ciphers. More information about the RSA and AES can be found here: https://en.wikipedia.org/wiki/RSA_(cryptosystem) https://en.wikipedia.org/wiki/Advanced_Encryption_Standard
Decrypting of your files is only possible with the private key and decrypt program, All which is on our secret server. To receive your private key follow one of the links: 1. hxxp: //6dtxgqam4crv6rr6.tor2web(.)org/[mixed letters and numbers]
2. hxxp: //6dtxgqam4crv6rr6.onion(.)to/[mixed letters and numbers]
3. hxxp: //6dtxgqam4crv6rr6.onion(.)cab/[mixed letters and numbers]
4. hxxp: //6dtxgqam4crv6rr6.onion(.)link/[mixed letters and numbers]
If all of this addresses are not available, follow synthesis steps: 1. Download and install Tor Browser: https://www.torproject.org/download/download-easy(.)html 2. After a successful installation, run the browser and wait for initialization. 3. Type in the address bar: 6dtxgqam4crv6rr6(.)onion / [mixed letters and numbers]
4. Follow the instructions on the site.
!!! Your personal identification ID: [mixed letters and numbers] !!!
Users of Reddit clicked on one of the links inside this ransom note, and have provided an image of what the payment website looks like:
Image Source: Reddit
On that website, there is an alleged Locky Decrypter program and a promise that your files will be decrypted if you pay. Contacting the ransomware makers to pay for the ransom is strongly NOT advised. There is no guarantee your files are going to be decrypted with the above-mentioned decrypter software. Also, paying ransomware creators is like an equivalent of supporting them to make an even worse version of the malware and a tougher encryption.
The Locky ransomware is known to search for and encrypt document and text files. The files that it could encrypt have the following extensions:
This is not a full list as there could be other file extensions that the ransomware searches for encryption. After encryption, files have the extension .locky. The encryption algorithm of the ransomware, according to its own ransom note is RSA mixed with AES-128 ciphers. This makes a very strong encryption.
The Locky ransomware is known to encrypt file locations which usually contain documents, such as:
C:\Users\[UserName]\Documents
Desktop\MyDocs\Downloads
C:\Documents and Settings\Users\My Documents
For now, it is not known if Shadow Volume Copies are erased from the Windows operating system, but it is likely. So, after removing the ransomware, you should check the third section of the instructions written below for a few ways which can help you try to restore your files.
Remove Locky Ransomware and Restore .locky Encrypted Files
If you have been infected by Locky, you should have a bit of experience in removing malware. This ransomware could lock your files irreparably, so it is highly recommended that you act fast and follow the step-by-step instructions provided down here.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Threats such as Locky Ransomware may be persistent. They tend to re-appear if not fully deleted. A malware removal tool like Combo Cleaner will help you to remove malicious programs, saving you the time and the struggle of tracking down numerous malicious files.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Threats such as Locky Ransomware may be persistent on your system. They tend to re-appear if not fully deleted. A malware removal tool like SpyHunter will help you to remove malicious programs, saving you the time and the struggle of tracking down numerous malicious files.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Video containing step-by-step removal and file recovery instructions for Locky Ransomware:
Note! Your computer system may be affected by Locky Ransomware and other threats. Scan Your PC with SpyHunter SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as Locky Ransomware. Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Preparation before removing Locky Ransomware.
Before starting the actual removal process, we recommend that you do the following preparation steps.
Make sure you have these instructions always open and in front of your eyes.
Do a backup of all of your files, even if they could be damaged. We highly recommend to back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats. We recommend you to read more about it and to download SOS Online Backup.
Be patient as this could take a while.
Step 1: Boot Your PC In Safe Mode to isolate and remove Locky Ransomware
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
1. Hold Windows key()+ R
2. The “Run” Window will appear. In it, type “msconfig” and click OK.
3. Go to the “Boot” tab. There select “Safe Boot” and then click “Apply” and “OK”.
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.
4. When prompted, click on “Restart” to go into Safe Mode.
5. You can recognise Safe Mode by the words written on the corners of your screen.
Step 2: Clean any registries, created by Locky Ransomware on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by Locky Ransomware there. This can happen by following the steps underneath:
1. Open the Run Window again, type “regedit” and click OK.
2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.
Step 3: Find files created by Locky Ransomware
Find files created by Locky Ransomware
For Windows 8, 8.1 and 10. For Windows XP, Vista, and 7.
For Newer Windows Operating Systems
1: On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
3: Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
IMPORTANT! Before starting the Automatic Removal, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for Locky Ransomware with SpyHunter Anti-Malware Tool
1. Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
2. After you have installed SpyHunter, wait for it to update automatically.
3. After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
If any threats have been removed, it is highly recommended to restart your PC.
Step 5: Try to Restore Files Encrypted by Locky Ransomware.
Ransomware infections and Locky Ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested several alternative methods that may help you go around direct decryption and try to restore your files. Bear in mind that these methods may not be 100% effective but may also help you a little or a lot in different situations.
Method 1: Scanning your drive’s sectors by using Data Recovery software. Another method for restoring your files is by trying to bring back your files via data recovery software. Here are some suggestions for preferred data recovery software solutions:
Method 2: Trying Kaspersky and EmsiSoft’s decryptors. If the first method does not work, we suggest trying to use decryptors for other ransomware viruses, in case your virus is a variant of them. The two primary developers of decryptors are Kaspersky and EmsiSoft, links to which we have provided below:
To restore your data in case you have backup set up, it is important to check for Volume Shadow Copies, if ransomware has not deleted them, in Windows using the below software:
Method 4: Finding the decryption key while the cryptovirus sends it over a network via a sniffing tool.
Another way to decrypt the files is by using a Network Sniffer to get the encryption key, while files are encrypted on your system. A Network Sniffer is a program and/or device monitoring data traveling over a network, such as its internet traffic and internet packets. If you have a sniffer set before the attack happened you might get information about the decryption key. See how-to instructions below:
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Video containing step-by-step removal and file recovery instructions for Locky Ransomware:
Note! Your computer system may be affected by Locky Ransomware and other threats. Scan Your PC with SpyHunter SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as Locky Ransomware. Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Preparation before removing Locky Ransomware.
Before starting the actual removal process, we recommend that you do the following preparation steps.
Make sure you have these instructions always open and in front of your eyes.
Do a backup of all of your files, even if they could be damaged. We highly recommend to back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats. We recommend you to read more about it and to download SOS Online Backup.
Be patient as this could take a while.
Step 1: Boot Your PC In Safe Mode to isolate and remove Locky Ransomware
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
1. Hold Windows key()+ R
2. The “Run” Window will appear. In it, type “msconfig” and click OK.
3. Go to the “Boot” tab. There select “Safe Boot” and then click “Apply” and “OK”.
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.
4. When prompted, click on “Restart” to go into Safe Mode.
5. You can recognise Safe Mode by the words written on the corners of your screen.
Step 2: Clean any registries, created by Locky Ransomware on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by Locky Ransomware there. This can happen by following the steps underneath:
1. Open the Run Window again, type “regedit” and click OK.
2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.
Step 3: Find files created by Locky Ransomware
Find files created by Locky Ransomware
For Windows 8, 8.1 and 10. For Windows XP, Vista, and 7.
For Newer Windows Operating Systems
1: On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
3: Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
IMPORTANT! Before starting the Automatic Removal, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for Locky Ransomware with SpyHunter Anti-Malware Tool
1. Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
2. After you have installed SpyHunter, wait for it to update automatically.
3. After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
If any threats have been removed, it is highly recommended to restart your PC.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Video, containing step-by-step removal instructions for Locky Ransomware:
Note! Your computer system may be affected by Locky Ransomware or other threats. Scan Your PC with SpyHunter SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as Locky Ransomware. Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
To remove Locky Ransomware follow these steps:
1. Uninstall malicious programs from Windows
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
How to Uninstall malicious programs from Windows:
Here is a method in few easy steps that should be able to uninstall most programs.No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).
In the field type in “appwiz.cpl” and press ENTER (fig.2).
This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press “Uninstall” (fig.3).
Follow the instructions above and you will successfully uninstall most programs.
2. Clean your Browser and Registry from Locky Ransomware
Remove Locky Ransomware by cleaning your Browser and Registry.
Remove an extension from Mozilla FirefoxRemove an extension from Google Chrome Remove an extension from Internet Explorer Remove an extension from Microsoft Edge Fix registry entries created by Locky Ransomware on your PC.
Start Mozilla Firefox. Open the menu window
Select the “Add-ons” icon from the menu.
Select the unwanted extension and click “Remove“
After the extension is removed, restart Mozilla Firefox by closing it from the red “X” button at the top right corner and start it again.
Start Google Chrome and open the drop menu
Move the cursor over “Tools” and then from the extended menu choose “Extensions“
From the opened “Extensions” menu locate the unwanted extension and click on its “Remove” button.
After the extension is removed, restart Google Chrome by closing it from the red “X” button at the top right corner and start it again.
Start Internet Explorer:
Click on the gear icon labeled ‘Tools’ to open the drop menu and select ‘Manage Add-ons’
In the ‘Manage Add-ons’ window.
Select the extension you want to remove and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click ‘Disable’.
After the unwanted extension has been removed, restart Internet Explorer by closing it from the red ‘X’ button located at the top right corner and start it again.
Start Edge
Open the drop menu by clicking on the icon at the top right corner.
From the drop menu select “Extensions”.
Choose the suspected malicious extension you want to remove and then click on the gear icon.
Remove the malicious extension by scrolling down and then clicking on Uninstall.
Some malicious scripts may modify the registry entries on your computer to change different settings. This is why cleaning your Windows Registry Database is recommended. Since the tutorial on how to do this is a bit long and tampering with registries could damage your computer if not done properly you should refer and follow our instructive article about fixing registry entries, especially if you are unexperienced in that area.
IMPORTANT! Before starting the Automatic Removal below, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
3. Scan for malware and unwanted programs with SpyHunter Anti-Malware Tool
Scan your PC and Remove Locky Ransomware with SpyHunter Anti-Malware Tool and back up your data
1. Install SpyHunter to scan for Locky Ransomware and remove them.2. Scan with SpyHunter, Detect and Remove Locky Ransomware. Back up your data to secure it from malware in the future.
Step 1: Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to update automatically.
Step 1: After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
Step 2: After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
Step 3: If any threats have been removed, it is highly recommended to restart your PC.
Back up your data to secure it against attacks in the future
IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats. We recommend you to read more about it and to download SOS Online Backup.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Video, containing step by step removal instructions for Locky Ransomware:
Note! Your computer system may be affected by Locky Ransomware and other threats. Scan Your MAC with Combo Cleaner Combo Cleaner is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as Locky Ransomware. Keep in mind, that Combo Cleaner needs to purchased to remove the malware threats. Click on the corresponding links to check Combo Cleaner’s EULA and Privacy Policy.
Manually delete Locky Ransomware from your Mac
1. Uninstall Locky Ransomware and remove related files and objects
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with Combo Cleaner
Keep in mind, that Combo Cleaner needs to purchased to remove the malware threats. Click on the corresponding links to check Combo Cleaner’s EULA and Privacy Policy
Step 1: Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
Step 2: Find Activity Monitor and double-click it:
Step 3: In the Activity Monitor look for any suspicious processes, belonging or related to Locky Ransomware:
To quit a process completely, choose the “Force Quit” option.
Step 4: Click on the “Go” button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
Step 5: In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Locky Ransomware. If you find it, right-click on the app and select “Move to Trash”.
Step 6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Locky Ransomware. Check the app you want to stop from running automatically and then select on the Minus (“–“) icon to hide it.
Step 7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:
1.Go to Finder. 2.In the search bar type the name of the app that you want to remove. 3.Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete. 4.If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
2. Remove Locky Ransomware – related extensions from your Mac’s browsers
Remove Locky Ransomware – related extensions from your Mac’s browsers.
Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome Remove an extension from Safari and reset it.
Start Mozilla Firefox. Open the menu window
Select the “Add-ons” icon from the menu.
Select the Extension and click “Remove“
After the extension is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.
Start Google Chrome and open the drop menu
Move the cursor over “Tools” and then from the extended menu choose “Extensions“
From the opened “Extensions” menu locate the add-on and click on the garbage bin icon on the right of it.
After the extension is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
Step 1: Remove Safari extensions
Start Safari
Open the drop menu by clicking on the sprocket icon in the top right corner.
From the drop menu select ‘Preferences’ In the new window select ‘Extensions’ Click once on the extension you want removed. Click ‘Uninstall’
A pop-up window will appear asking for confirmation to uninstall the extension. Select ‘Uninstall’ again, and the Locky Ransomware will be removed.
Step 2: Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.
Start Safari and then click on the gear leaver icon.
Click the Reset Safari button and you will reset the browser.
Automatically remove Locky Ransomware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Locky Ransomware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Thanks for the info. Just one thing: Thete is no Locky decryptor on the Kaspersky’s webpage. There are other decryptors, but none specially tailored for locky.
Se podrian recuperar los archivos si se conecta el disco duro con un adaptador o haciendolo esclavo??? Existe riesgo de al hacer esto la computadora que este visualizando los arhcivos se infecte tambien ??
I have a client who complained about his laptop being infected by Locky. At this very moment I am performing a malware check on the whole network and I have cleaned the infected PC. Fortunately for her, i managed to find a backup of the data on another flash drive.
Do you know by any chance if Locky can spread to other PCs on the network or smartphones? Does it infect servers?
the ransomware is not reported to have multi-device spreading capabilities as far as i am concerned. locky uses a lot of methods to spread, however so be careful and teach your client how to spot malware!
For Windows 8, 8.1 and 10.
For Windows XP, Vista, and 7.
Remove an extension from Mozilla Firefox
Remove an extension from Google Chrome
Remove an extension from Internet Explorer
Remove an extension from Microsoft Edge
Fix registry entries created by Locky Ransomware on your PC.
1. Install SpyHunter to scan for Locky Ransomware and remove them.
Back up your data to secure it from malware in the future.
Remove an extension from Safari and reset it.
Thanks for the info. Just one thing: Thete is no Locky decryptor on the Kaspersky’s webpage.
There are other decryptors, but none specially tailored for locky.
buenas tardes
Se podrian recuperar los archivos si se conecta el disco duro con un adaptador o haciendolo esclavo??? Existe riesgo de al hacer esto la computadora que este visualizando los arhcivos se infecte tambien ??
Saludos
Le souci c’est que shadow explorer restaure les fichiers word à une date postérieur à l’attaque de locky, c’est donc un coup d’épée dans l’eau…
I have a client who complained about his laptop being infected by Locky. At this very moment I am performing a malware check on the whole network and I have cleaned the infected PC. Fortunately for her, i managed to find a backup of the data on another flash drive.
Do you know by any chance if Locky can spread to other PCs on the network or smartphones? Does it infect servers?
Yes if Network share is mapped it will treat it as a drive
hi tony,
the ransomware is not reported to have multi-device spreading capabilities as far as i am concerned. locky uses a lot of methods to spread, however so be careful and teach your client how to spot malware!
Hi everyone
I have a problem with the new variant, all my documents are encrypted with *.cript.
I probe all kaspersky tolls, but noneone works with this variant.
Please help me to recover my files.