THREAT REMOVAL

WiseSearches.com Redirect Removal

This article will aid you to remove WiseSearches.com completely. Follow the browser hijacker removal instructions at the bottom of the article.

WiseSearches.com is the web domain and search engine of a browser hijacker redirect. The company ClientConnect Ltd. is the developer, which also made Trovi Search and similar browser hijackers. You might witness targeted advertisements and third-party content from the WiseSearches.com hijacker. Your current homepage, new tab window and default search engine of all your browsers will be replaced.

Threat Summary

Name WiseSearches.com
Type Browser Hijacker, PUP
Short Description Every browser on your computer could be affected. The hijacker might redirect you and will filter all your searches.
Symptoms Browser settings which can be changed are the homepage, search engine and new tab. You could see sponsored advertisements and third-party content.
Distribution Method Freeware Installations, Bundled Packages
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User Experience Join Our Forum to Discuss WiseSearches.com.

WiseSearches.com – Distribution Ways

WiseSearches.com can be distributed using different methods. Third-party installations seem to be the primary one. An example of that would be when a free program like a media player or a bundled app places this hijacker onto your computer. Such setups can have been configured to put additional components for installation, by default. The hijacker could have changed a heap of settings in your browsers before you even realize. To prevent unwanted programs with browser hijacking capabilities to install on your PC is manageable. You just have to find a Custom or an Advanced options menu, from where to deselect everything that is not needed.

WiseSearches.com could also be distributed in other ways. A typical one is through advertisements, such as banners and pop-ups displaying on suspicious websites. This hijacker can also distribute with the help of redirect links generated by these websites. The owners of these websites could be in an affiliate program or partnership with WiseSearches.com. The following browsers could be affected: Google Chrome, Internet Explorer, Safari and Mozilla Firefox.

WiseSearches.com – In Detail

WiseSearches.com is the domain and search engine for a browser hijacker of the same name. ClientConnect Ltd. is the company that developed this hijacker as well as various other hijacker redirects related to Trovi Search. You can preview how the main page of the website looks like from the below snapshot:

The web page at WiseSearches.com is made of a search bar, toolbar, and a few links to the Privacy Policy, End User License Agreement and similar pages. That same online page will be shown each time you start your browsers on their homepage when you open a new tab, and when you try doing a search. Aside from your default search setting, others could be altered as well.

If WiseSearches.com has any software associated with it inside your PC or browsers, you will see the changed settings, which were mentioned above. Most software tied to the website service can find its way to your computer through bundled programs. Browser extensions, plus plug-ins, and add-ons can generate advertisements and redirects to the websites you are browsing. You might see websites with targeted content, that is hosted by third parties. The third parties might be affiliates of WiseSearches.com.

The picture above is a clear example of how WiseSearches.com redirects you to reputable search engines each time you do a search. In this example, it is the search engine of Bing that is being used for the redirect. There could even be advertisements spread across the results or in-text links which can redirect. Do not get tricked by this hijacker as it only links to legitimate search engines’ results page to earn your trust.

Everything you enter into a search bar of WiseSearches.com will be filtered by its servers and stored there. Browser cookies and other tracking technologies can acquire more information as well. Be careful of what information you provide along with your searches, especially if it’s personal. Continue reading to find out what information is gathered by WiseSearches.com.

WiseSearches.com – Privacy Policy

The Privacy Policy of the WiseSearches.com website is found on a sub-domain of the website. Near the end of it, a statement claims that the hijacker is part of the company ClientConnect Ltd. that has developed Trovi Search hijackers in the past. By reading the policy, it is revealed that personally and non-personally identifying information is collected from you. Any of the acquired information may be disclosed or sold to third-parties, like affiliates and partners of the company.

You can take a peek at the Privacy Policy from the screenshot below:

The policy separates the collected data into a couple of information types:

Technical Information

  • Your browser type
  • Type, name and version of Operating System
  • Type, name and version of other software
  • Your ISP (Internet Service Provider)
  • Your physical location
  • Your Internet protocol (IP) address
  • Anonymous user identifiers
  • Device configuration and identifiers
  • The version, configuration and settings of their Software

Usage Information

  • Your use and interaction with your device
  • When and how you use their software
  • How you use your internet browser and internet search related applications
  • The web pages you visit and the content you see
  • Your interactions with offerings and advertisements that you view
  • Your search queries
  • The time and date of your searches

Social Networks Information

  • Your interactions on social networks via their software
  • Friends or contact lists
  • Notes
  • Updates
  • Photos

Registration Related Information

  • Information you provide when you register for their software
  • Your name
  • Home or work addresses
  • Your E-mail address
  • Telephone and fax numbers
  • Your birth date
  • Your gender

Support Related Information

  • Your email address
  • Your name
  • Any information voluntarily submitted by you

Information that may be collected by the site “unintentionally”

  • Social security numbers
  • Credit card numbers
  • Login information

You should read the following quotation from the Policy, regarding third-party content:

Certain Software & Services may include Content which may be in the form of apps, buttons, gadgets, advertisements, websites, products and services (including search services and advertisements) provided to you by third parties

By using any service or software connected to WiseSearches.com is automatically considered for your permission of personal collection of information. Inside the policy is also stated that browser cookies are utilized for obtaining data as well as similar technologies.

Remove WiseSearches.com Fully

To remove WiseSearches.com manually from your computer, follow the step-by-step removal instructions provided down here. In case the manual removal does not get rid of the hijacker and all its files completely, you should search for and remove any leftovers with an advanced anti-malware tool. Such software can keep your computer secure in the future.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove WiseSearches.com from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove WiseSearches.com

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall WiseSearches.com and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by WiseSearches.com on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by WiseSearches.com there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for WiseSearches.com with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of WiseSearches.com from Mac OS X.


Step 1: Uninstall WiseSearches.com and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to WiseSearches.com:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to WiseSearches.com. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to WiseSearches.com. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove WiseSearches.com via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as WiseSearches.com. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove WiseSearches.com files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as WiseSearches.com, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for WiseSearches.com:


Download

SpyHunter for Mac



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove WiseSearches.com from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase WiseSearches.com from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall WiseSearches.com from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove WiseSearches.com from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the WiseSearches.com will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate WiseSearches.com from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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