Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Note! Your system might be affected by AppleCare and Warranty Scam and other threats
Threats such as AppleCare and Warranty Scam may be persistent. They tend to re-appear if not fully deleted. A malware removal tool like Combo Cleaner will help you to remove malicious programs, saving you the time and the struggle of tracking down numerous malicious files. Combo Cleaner’s scanner is free but the paid version is needed to remove the malware threats. Read Combo Cleaner’s EULA and Privacy Policy.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
This article has been created to show you how you can remove the AppleCare and Warranty Scam from your Mac and how you can make sure to stop seeing these pop-ups to appear in the future.
The “AppleCare and Warranty” scam is the type of message which is a clear indicator that scammers might be targeting you for all you’ve got. It is most likely caused by a potentially unwanted program that may cause such redirects to your browser and the end goal is to scare you into calling the tech support number, provided by the scammers. If you see the “AppleCare and Warranty” scamming messages to appear on your Mac, you should be aware that your information may be at risk and you should read this article to have a clear perspective on what this scam is, what causes it to appear and how you can get rid of it, plus try to prevent it from appearing on your Mac in the future.
Threat Summary
Name
AppleCare and Warranty Scam
Type
Fake Tech Support Scam for Mac OS
Short Description
Aims to trick victims into calling a tech support number by decieving them that there is a problem with their interent security.
Symptoms
Shows a fake web page, pretending to be from the official AppleCare website.
Distribution Method
Likely via a PUP (Potentially Unwanted Program)
Detection Tool
See If Your System Has Been Affected by AppleCare and Warranty Scam
The message of the Applecare and warranty may appear on Mac machines which are either compromised by a potentially unwanted app that is installed or by simply being added to the computers of victims as a result of visiting a website, causing a redirect to the scamming message.
If added by an unwanted program, bear in mind that the AppleCare and Warranty scam is just the beginning, since such potentially uwnanted programs may also show other risky websites to your Mac, like:
Malicious sites that may infect your Mac. Websites that are focused on showing you fake PayPal, Facebook, Gmail and other login pages in order to steal your usernames and passwords.
AppleCare and Warranty Scam – More Information
The AppleCare and Warranty scam is what experts refer to in the trade as “tech support scam”. The web page which users are redirected to resembles apple support and provides the following message:
Image Source: Microsoft.com
Message from Image:
AppleCare and warranty Internet Security Damaged !!! Call Help Desk at 1-888-621-0834 Suspicious activation detected on, your IP address due to harmful virus installed in your computer. This virus can also damage the firewall security which can result in data loss or hard drive crash. Call immediately on the number provided, to rectify the issue. We have disabled your computer to stop further damages to your computer. Do not restart your computer or shutdown. It may result in data loss. Please call us immediately to fix your security and to update the service agents of your computer software. MAC Has Detected a Malicious Virus On Your System Do Not Shutdown Or Restart Your Computer Contact Our Certified MAC Technicians For Immediate Assistance.
When we checked the number itself, we have established that it has been reported in association with multiple scam attempts on victims. Here is one report from several of the accumulated reports shared by victims on 800notes(https://800notes.com/Phone.aspx/1-888-621-0834):
RH Never call this #. It is associated with a “Network Security” scam malicious pop-up.
These types of reports are partucularly concerning because of the fact that such scams often tend to as victims to pay money or give the crooks access to their Mac. If you see the AppleCare and Warranty pop-up, do not cold call the number provided as it may result In a severe loss of information or funds. You can guess that it is a scam if the tech support “employees” ask you to pay a large sum of money in order to fix your Internet Security problem which does not exist at all.
Remove AppleCare and Warranty Scam you’re your PC
If you want to remove the AppleCare and Warranty Scam from your computer, you can try and follow the removal methods underneath to eliminate any suspicous apps that display those scamming messages on your Mac. If you fail to find such and you still see similar pop-upsto the AppleCare and Warranty one, we suggest what any security expert would suggest and that is to try and remove this scam by using an advanced anti-malware software. It will help you to remove the AppleCare and Warranty scam by scanning for the software causing it and then eliminating it from the roots plus ensuring that your Mac is protected against future intrusive software as much as possible.
Note! Your computer system may be affected by AppleCare and Warranty Scam and other threats. Scan Your MAC with Combo Cleaner Combo Cleaner is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as AppleCare and Warranty Scam. Keep in mind, that Combo Cleaner needs to purchased to remove the malware threats. Click on the corresponding links to check Combo Cleaner’s EULA and Privacy Policy.
Manually delete AppleCare and Warranty Scam from your Mac
1. Uninstall AppleCare and Warranty Scam and remove related files and objects
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with Combo Cleaner
Keep in mind, that Combo Cleaner needs to purchased to remove the malware threats. Click on the corresponding links to check Combo Cleaner’s EULA and Privacy Policy
Step 1: Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
Step 2: Find Activity Monitor and double-click it:
Step 3: In the Activity Monitor look for any suspicious processes, belonging or related to AppleCare and Warranty Scam:
To quit a process completely, choose the “Force Quit” option.
Step 4: Click on the “Go” button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
Step 5: In the Applications menu, look for any suspicious app or an app with a name, similar or identical to AppleCare and Warranty Scam. If you find it, right-click on the app and select “Move to Trash”.
Step 6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to AppleCare and Warranty Scam. Check the app you want to stop from running automatically and then select on the Minus (“–“) icon to hide it.
Step 7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:
1.Go to Finder. 2.In the search bar type the name of the app that you want to remove. 3.Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete. 4.If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
2. Remove AppleCare and Warranty Scam – related extensions from your Mac’s browsers
Remove AppleCare and Warranty Scam – related extensions from your Mac’s browsers.
Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome Remove an extension from Safari and reset it.
Start Mozilla Firefox. Open the menu window
Select the “Add-ons” icon from the menu.
Select the Extension and click “Remove“
After the extension is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.
Start Google Chrome and open the drop menu
Move the cursor over “Tools” and then from the extended menu choose “Extensions“
From the opened “Extensions” menu locate the add-on and click on the garbage bin icon on the right of it.
After the extension is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
Step 1: Remove Safari extensions
Start Safari
Open the drop menu by clicking on the sprocket icon in the top right corner.
From the drop menu select ‘Preferences’ In the new window select ‘Extensions’ Click once on the extension you want removed. Click ‘Uninstall’
A pop-up window will appear asking for confirmation to uninstall the extension. Select ‘Uninstall’ again, and the AppleCare and Warranty Scam will be removed.
Step 2: Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.
Start Safari and then click on the gear leaver icon.
Click the Reset Safari button and you will reset the browser.
Automatically remove AppleCare and Warranty Scam from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as AppleCare and Warranty Scam, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
This article has been created to show you how you can remove the AppleCare and Warranty Scam from your Mac and how you can make sure to stop seeing these pop-ups to appear in the future.
Remove a toolbar from Mozilla Firefox
Remove a toolbar from Google Chrome
Remove an extension from Safari and reset it.
