This article will help you to remove the Call Microsoft Helpline pop-up scam from the affected browser and system. Follow the tech support scam removal instructions given at the end of the article.
“Call Microsoft Helpline” is another pop-up message that tries to scare online users into calling a fake tech support number for help. The scam message shows up in the browser to inform users about a critical issue that endangers the overall security of their systems. In the event that you notice this scam message in the browser, you may consider it as a legit one as it impersonates the Microsoft Company. However, the Call Microsoft Helpline pop-up scam has nothing to do with the reputable Microsoft company and their support team. So don’t get tricked into calling the fake tech support number +1-888-901-0041
Security experts advise affected users to scan their systems with an advanced anti-malware tool as the Call Microsoft Helpline pop-up scam is sometimes triggered by a present undesired app.
|Name||Call Microsoft Helpline scam|
|Type||Tech Support Scam|
|Short Description||A tech support scam saying that you should call a phone number to fix a problem related to visiting unsafe pornographic websites (the problem presented on the page).|
|Symptoms||Messages, pop-up boxes, and redirects could appear in your browser. Cybercriminals will try to trick you into calling a phone number, while locking your browser to a custom page.|
|Distribution Method||Freeware Installers, Suspicious Sites, Redirects, Spam Messages|
|Detection Tool|| See If Your System Has Been Affected by malware |
Malware Removal Tool
|User Experience||Join Our Forum to Discuss Call Microsoft Helpline scam.|
Call Microsoft Helpline Fake Virus Alert – What Is It About?
Call Microsoft Helpline pop-up message is another online scam that was noticed to appear in trustworthy web browsers. Its unexpected appearance may come as a result of installed third-party installations and freeware packages. It may also be injected into the code of different websites of unknown origin. The links to these pages may be spread via malvertising campaigns, instant messaging services, or website redirects.
Call Microsoft Helpline message is hosted on different websites. These websites are configured to push this technical support scam. Here is what could be seen when one of the websites that push Call Microsoft Helpline scam loads in the browser:
Soon after the scam loads, an authentication request pop-up appears. It states the following:
http://unstandardizable.host is requesting your username and password. The site says: “Suspicious movement distinguished on your IP address because of destructive infection introduced in your PC. Call Toll Free now @ +1-888-901-0041 for …”
That’s the first attempt of fraudsters to steal sensitive credentials from you. If you click Cancel the Call Microsoft Helpline will show another pop-up that claims:
** Microsoft Warning Alert **
Malicious Pornography Spyware/Riskware Detected
Error # 0x80092ee9
Please call us immediately Call Microsoft Helpline
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent
further damage to our network.
Your computer has alerted us that it has been infected with a Pornographic
Spyware and riskware. The following information is being stolen…
Call Microsoft Helpline
To make you more prone to follow the given instructions, Call Microsoft Helpline scam pretends to be a legitimate notification generated by Microsoft. However, it is a tech support scam that is not related to the company but to websites compromised by criminals. Even though, they claim to be certified technicians their sole purpose is to make you feel worried about the security of your system and call the provided number (+1-888-901-0041).
Does Microsoft Send Virus Warnings?
Below you can read an official statement published by Microsoft support in relation to fake tech support scams that use the name of the company:
Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information or fix your computer.
One additional important notice from the Microsoft Support team:
Microsoft error and warning messages never include phone numbers.
In conclusion, you should be wary of what information you give out and should do a scan with a security software to make sure that your system is clean and nothing else but the browser is causing the messages to appear.
Remove Call Microsoft Helpline Pop-up Scam
Below are listed all the steps that will help you to remove Call Microsoft Helpline scam completely from an affected Chrome, Mozilla, Explorer, or Safari browser. The guide includes steps that reveal how to remove the nasty program from your Windows system as well. You can choose whether to follow a manual or an automatic removal. Once you complete the manual removal some leftovers may remain on the system so you need to check out whether your PC is safe or not. With a scan of an advanced anti-malware tool, you will be able to locate all harmful files and remove them completely from the PC.
- Guide 1: How to Remove Call Microsoft Helpline scam from Windows.
- Guide 2: Get rid of Call Microsoft Helpline scam from Mac OS X.
- Guide 3: Remove Call Microsoft Helpline scam from Google Chrome.
- Guide 4: Erase Call Microsoft Helpline scam from Mozilla Firefox.
- Guide 5: Uninstall Call Microsoft Helpline scam from Microsoft Edge.
- Guide 6: Remove Call Microsoft Helpline scam from Safari.
- Guide 7: Eliminate Call Microsoft Helpline scam from Internet Explorer.
How to Remove Call Microsoft Helpline scam from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Call Microsoft Helpline scam
Step 2: Uninstall Call Microsoft Helpline scam and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by Call Microsoft Helpline scam on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by Call Microsoft Helpline scam there. This can happen by following the steps underneath:
Get rid of Call Microsoft Helpline scam from Mac OS X.
Step 1: Uninstall Call Microsoft Helpline scam and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Call Microsoft Helpline scam via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove Call Microsoft Helpline scam from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Call Microsoft Helpline scam from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Call Microsoft Helpline scam from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Call Microsoft Helpline scam from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Call Microsoft Helpline scam will be removed.
Eliminate Call Microsoft Helpline scam from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.