This article aims to help you by showing you how to remove the Error #3658d5546db22ca scam message, saying “ACCESS TO YOUR COMPUTER HAS BEEN RESTRICTED”.
A new fake error alert has been detected, displaying that there is a serious error on the your computer. The message aims to convince victims to call the tech support number 888-308-8197. Being a classic tech support scam, calling the number on the Error 3658d5546db22ca message may result in the scammers asking you to make a payment for them to fix the issue. In case you have seen the Error 3658d5546db22ca scam message, it is strongly advisable to read this article and learn how to remove this scam message and the unwanted software displaying it on your computer system.
Threat Summary
| Name | Error 3658d5546db22ca |
| Type | Tech Support Scam |
| Short Description | Aims to display a fake warning pop-up which provides a number to fix a non-existing error message. |
| Symptoms | A pop-up is displayed, called “ACCESS TO YOUR COMPUTER HAS BEEN RESTRICTED” |
| Distribution Method | Via PUPs (Potentially Unwanted Programs) |
| Detection Tool |
See If Your System Has Been Affected by malware
Download
Malware Removal Tool
|
User Experience | Join Our Forum to Discuss Error 3658d5546db22ca. |
How Did I Start Seeing Error 3658d5546db22ca
The methods by which this scam message locks your web browser are several. The most likely reason why you are seeing these pop-ups is that they are basically a caused browser redirect from a suspicious software installed on your computer. Such software may be:
- An ad-supported browser extension.
- A PUP (Potentially Unwanted Program) installed on the computer directly.
- A clicker Trojan horse which also causes redirects.
In addition to this, some suspicious websites may also cause browser redirects to the Error 3658d5546db22ca scamming message, due to the fact that they may do it for profit.
Error 3658d5546db22ca – Activity
Once you start seeing messages by the Error 3658d5546db22ca pop-up, they should look like the following:
Taken from BleepingComputer.com
Text from image:
ACCESS TO YOUR COMPUTER HAS BEEN RESTRICTED
Error # 3658d5546d b22ca
Please call us immediately at: 888-308-8197
Please do not ignore this safety alert If you close this page before calling
us, your computer access will be disabled to prevent further damage to
our network.
Your computer has alerted us that it has been infected with a spyware and
a virus. Our systems detected that the following information is
compromised…
Facebook Login
Credit Card Number
Email Account Login
Photos stored on this computer
You must call us immediately so that our engineers can walk you through
the removal process over the phone. A certified Vlfindows Support agent is
standing by for your call right now.
Toll Free: 888-308-8197
The pop-up has been coded with a script code which aims to reopen it as soon as the victim closes it, meaning that it is very difficult to close the pop-up and even restarting the browser may memorize this web page to reappear. So a tradition method of reopening your web browser may not work to get rid of this message, plus the unwanted software on your computer may cause it to reappear again.
In addition to this, when we analyzed the number 888-308-8197 pretending to be toll free, we have found numerous websites, including “Who Called Me” to report it as outright dangerous and possibly associated with other scams as well:
Remove Error 3658d5546db22ca from Your Computer
In order to effectively remove the Error 3658d5546db22ca scam, you should focus on two main parts:
- Isolating and deleting the software that is causing it.
- Cleaning up your web browser.
To do this, it is strongly recommended to follow the removal instructions below. They are specifically designed to help you remove this software fully. For maximum effectiveness, security experts advise removing this intrusion with an advanced anti-malware software automatically and thus protect your computer in the future as well.
Ventsislav Krastev
Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.
Follow Me:
- Windows
- Mac OS X
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari
- Internet Explorer
- Stop Push Pop-ups
How to Remove Error 3658d5546db22ca from Windows.
Step 1: Scan for Error 3658d5546db22ca with SpyHunter Anti-Malware Tool
Step 2: Boot Your PC In Safe Mode
Step 3: Uninstall Error 3658d5546db22ca and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully uninstall most programs.
Step 4: Clean Any registries, Created by Error 3658d5546db22ca on Your PC.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Error 3658d5546db22ca there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Video Removal Guide for Error 3658d5546db22ca (Windows).
Get rid of Error 3658d5546db22ca from Mac OS X.
Step 1: Uninstall Error 3658d5546db22ca and remove related files and objects
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Error 3658d5546db22ca. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Error 3658d5546db22ca via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove Error 3658d5546db22ca files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Error 3658d5546db22ca, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Video Removal Guide for Error 3658d5546db22ca (Mac)
Remove Error 3658d5546db22ca from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Error 3658d5546db22ca from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window:
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Error 3658d5546db22ca from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Error 3658d5546db22ca from Safari
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Error 3658d5546db22ca will be removed.
Eliminate Error 3658d5546db22ca from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications from Your Browsers
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings.
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".
Error 3658d5546db22ca-FAQ
What Is Error 3658d5546db22ca?
The Error 3658d5546db22ca threat is adware or browser redirect virus.
It may slow your computer down significantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your device.
The creators of such unwanted apps work with pay-per-click schemes to get your computer to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your OS.
What Are the Symptoms of Error 3658d5546db22ca?
There are several symptoms to look for when this particular threat and also unwanted apps in general are active:
Symptom #1: Your computer may become slow and have poor performance in general.
Symptom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Task Manager.
If you see one or more of those symptoms, then security experts recommend that you check your computer for viruses.
What Types of Unwanted Programs Are There?
According to most malware researchers and cyber-security experts, the threats that can currently affect your Mac can be the following types:
- Rogue Antivirus programs.
- Adware.
- Browser hijackers.
- Clickers.
- Fake optimizers.
What to Do If I Have a "virus" like Error 3658d5546db22ca?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your email passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activities with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these recommendations, your network and all devices will become significantly more secure against any threats or information invasive software and be virus free and protected in the future too.
How Does Error 3658d5546db22ca Work?
Once installed, Error 3658d5546db22ca can collect data about your web browsing habits, such as the websites you visit and the search terms you use. This data is then used to target you with ads or to sell your information to third parties.
Error 3658d5546db22ca can also download other malicious software onto your computer, such as viruses and spyware, which can be used to steal your personal information and show risky ads, that may redirect to virus sites or scams.
Is Error 3658d5546db22ca Malware?
The truth is that PUPs (adware, browser hijackers) are not viruses, but may be just as dangerous since they may show you and redirect you to malware websites and scam pages.
Many security experts classify potentially unwanted programs as malware. This is because of the unwanted effects that PUPs can cause, such as displaying intrusive ads and collecting user data without the user’s knowledge or consent.
About the Error 3658d5546db22ca Research
The content we publish on SensorsTechForum.com, this Error 3658d5546db22ca how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific, adware-related problem, and restore your browser and computer system.
How did we conduct the research on Error 3658d5546db22ca?
Please note that our research is based on independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware, adware, and browser hijacker definitions.
Furthermore, the research behind the Error 3658d5546db22ca threat is backed with VirusTotal.
To better understand this online threat, please refer to the following articles which provide knowledgeable details.