Error DT00X2 Scam (Fake Tech Support) Removal Instructions
THREAT REMOVAL

Error DT00X2 Scam (Fake Tech Support) Removal Instructions

The Error DT00X2 scam is an ongoing fake tech support threat which is actively spread over the Internet. The security reports showcase that the criminals behind it use various techniques in order to increase the number of affected users.

Threat Summary

NameError DT00X2 scam
TypeFake Tech Support message
Short DescriptionA classic fake tech support scam that displays an error mesage and attempts to blackmail the users.
SymptomsThe victim users will be shown a fake tech support scam message.
Distribution MethodBundled downloads, malicious scripts and other methods.
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Error DT00X2 Scam – How Did I Get It

The Error DT00X2 scam is a recently discovered fake technical support page that is spread around the Internet using different techniques. Like other common tech support scams it aims to increase the number of infected hosts by utilizing several tactics at once.

The first one relies on the spread of SPAM email messages — they usually contain social engineering techniques that can coerce the victims into interacting with a dangerous element. The advantage from the hackers point of view is that they can utilize most of the design elements of legitimate and well-known companies and services. The Error DT00X2 Scam can be inserted both into the main body contents, as well as infected payload carriers.

A common tactic is to embed malicious macros in documents, they can be of different types: text files, spreadsheets, presentations or databases. Once they are opened by the victim users a notification box will appear asking them to enable the built-in content. Once this is done the infection will follow.

As the fake tech support scams usually are displayed in browser windows the criminals can insert the virus code in application installers. They can come under various forms including installers, plugins, updates and etc. The usual way is to take the relevant files from the official vendor sites and modify them to display the Error DT00X2 scam.

Advanced infection techniques utilize browser hijackers, alternatively known as browser redirects. They represent malicious plugins made for the most popular web browsers which are spread on the relevant repositories (such as the Chrome Web Store for Google Chrome). Whenever they are accessed by a computer user an elaborate description will be shown (in some cases with videos) that will coerce the users into installing the dangerous extension. It is presented as an useful addition by promising new features or browser performance enhancements. Upon its installation the victims will have their web browser settings changed — the default home page, search engine and new tabs page will be changed to a hacker-specified address. Following this action the Error DT00X2 scam will be presented in a pervasive way.

Error DT00X2 Scam – More Information

The Error DT00X2 scam is a classic case of a tech support scam. It attempts to manipulate computer users into thinking that they have been infected by a dangerous threat or that their computer is malfunctioning in a way. The scripts can monitor the users behavior and prevent them from closing the pervasive windows. The installed web browsers will be programmed to constantly display the warning box.

The users will see an error message that may be presented in a web browser, application frame or a background image. In some cases the message can also replace the screensaver. The contents of a sample Error DT00X2 scam infection reads the following:

YOUR COMPUTER WAS LOCKED
Error #DT00X2
Call Microsoft Technical Support at: +1-888-617-1555
Do Not Ignore This Important Warning
If you close this page without resolving issue, access to your computer will be disabled to prevent further damage to our network.
Your computer has alerted us that it was infected with virus and spyware.
The following data is at risk:
1. Facebook Login
2. Credit Card information
3. Email Credentials
4. Browsing History and Data
You must contact us immediately so our engineers can guide you through the recovery process by phone. Please call us within the next 5 minutes to prevent complete loss of your computer.
Contact Microsoft Engineer: (Toll-Free) +1-888-617-1555

Consequences of this includes further installations of software — in many cases the infected users are instructed to install remote desktop clients or other third-party software. This can be combined with an infected software carrier which can deliver other threats to the computer. They are made by taking the original setup file from the vendor download sites and including a virus code (usually ransomware).

In addition to the blackmail actions as the infections happen through the web browsers, the criminals can automatically resort to a data harvesting command. It can be programmed into extracting information in two main groups:

  • Sensitive User Data — The built-in module can be programmed to automatically search and identify strings stored on the infected computer that can expose the victim’s identity — their name, address, phone number, interests, location and any stored account credentials.
  • Attack Optimization Information — In certain cases the same engine can be configured into harvesting information that can be used to further optimize the attack campaigns. This includes a report of the installed hardware components, operating system settings and certain user-set values.

Besides the blackmail of the victim users the Error DT00X2 scam can also serve as a payload carrier itself. Installing it can lead to the deployment of viruses such as ransomware.

One of the most dangerous aspects of having it installed is the possibility to install a Trojan infection. It establishes a secure connection to a hacker-controlled server which allows the criminals to spy on the users, retrieve their files and take over control of their machines at any given time.

Having a virus installed can trigger a persistent installation of the payload or the scam script itself. This means that the malware code will be started every time the computer boots. It can also interact with any installed applications or system services by disabling them. Access to recovery menus can be removed which can make it very difficult to remove the threat using manual instructions.

Other system issues that can be triggered by an active infection is the removal of System Restore Data. The engine will search for Shadow Volume Information and Restore points which will be deleted. To effectively restore the computer a professional-grade solution needs to be used, refer to our instructions for more details on the matter.

Pop-ups, fake tech supports and other related threats may also be configured to install cryptocurrency miners. They are special scripts that execute a program that runs complex calculations on the infected hosts. The results are reported to a special server (mining pool) which sends out rewards in the form of digital currency to the hacker operators. The symptoms of infections are lowered performance as most miners utilize both the CPU and the graphics card.

Remove >Error DT00X2 Fake Tech Support

If your computer system got infected with the Error DT00X2 Fake Tech Support Scam, you should have a bit of experience in removing malware. You should get rid of it as quickly as possible before it can have the chance to spread further and infect other computers.

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Martin Beltov

Martin graduated with a degree in Publishing from Sofia University. As a cyber security enthusiast he enjoys writing about the latest threats and mechanisms of intrusion.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Error DT00X2 scam from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Error DT00X2 scam

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Error DT00X2 scam and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Error DT00X2 scam on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Error DT00X2 scam there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Error DT00X2 scam with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Error DT00X2 scam from Mac OS X.


Step 1: Uninstall Error DT00X2 scam and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Error DT00X2 scam:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Error DT00X2 scam. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Error DT00X2 scam. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Error DT00X2 scam via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Error DT00X2 scam. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove Error DT00X2 scam files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Error DT00X2 scam, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Error DT00X2 scam from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Error DT00X2 scam from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Error DT00X2 scam from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Error DT00X2 scam from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Error DT00X2 scam will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Error DT00X2 scam from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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