Error #268D3 is an error code message that is shown on certain websites. 1-855-712-8551 is the main phone number for this tech support scam. The people behind the fake tech support team could call you from that number or another one. You could endlessly get redirected while browsing and be unable to get off your browser. The scam displays a page that looks exactly like Microsoft’s main site.
There are also pop-up messages showing errors or information supporting the con. Websites, featuring the telephone number, could claim that it’s a toll-free number with a Microsoft techie on the other end. To fix this, you should carefully read the article.
|Type||Tech Support Scam|
|Short Description||The people behind the phone number want to deceive you that your computer has problems. There are sites with fake tech support that may show the number on their main page.|
|Symptoms||A background that looks like Microsoft’s official website. Messages and pop-ups claiming that you must call the phone number to resolve the issue.|
|Distribution Method||Freeware Installers, Suspicious Sites, Browser Redirects|
|Detection Tool|| See If Your System Has Been Affected by malware |
Malware Removal Tool
|User Experience||Join Our Forum to Discuss Error 268d3.|
Error 268D3 – Distribution
Browsing through unknown websites, clicking on advertisements, and redirects associated with suspicious links or some PUP (potentially unwanted program) are the common ways in which tech support scams are distributed.
Unwanted programs causing the 1-855-712-8551 number to appear in your browsers or showing Microsoft look-alike sites usually come via third-party installations and freeware packs. The packages have additional features selected for installation. Installing them is avoidable by finding an Advanced or Custom menu.
Error 268D3 – Information
Error #268D3 is an error code that appears on sites along with the 1-855-712-8551 phone number. This is all part of a tech support scam. Users who have fallen victim to the scam report noticing many sites with the telephone number displayed on webpages. The common thing in all such websites is that they consist only of a single page that looks like Microsoft’s official website.
Above you can see how the page with the error message and phone number looks.
When a site that is connected with the scam is loaded in a browser, a message box will appear. The main site spreading the false information is microsoftmonitoringalerts.com. The message is a pop-up claiming your PC has a big problem or a virus on it.
The full message reads:
This site says…
** YOUR COMPUTER HAS BEEN BLOCKED **
Error # 268D3
Please call us immediately at (855) 712-8551
Please do not ignore this critical alert. If you close this page,
your computer access will be disabled to prevent further
damage to our network.
Your computer has alerted us that it has been infected with a
virus and spyware. The following information is being stolen…
>Credit Card Details
>Email Account Login
>Photos stored on this computer
You must contact us immediately so that our engineers can
walk you through the removal process over the phone. Please
call us within the next 5 minutes to prevent your computer
from being disabled.
Toll Free: (855) 712-8551
Cyber crooks want you to think that the only way to fix your PC is calling the 1-855-712-8551 number. They also lie that they are Microsoft technicians. Be aware, that Microsoft don’t have any tech support lines.
If you are on a page related to this scam, or you received a phone call from the con artists, you will be asked not to touch your PC, to prevent data loss. That is untrue and be sure that you are not talking with certified Microsoft employees. All is done to scare you into calling the number provided on the page.
Other numbers associated with this scam are:
Do NOT call any of the numbers in whatever circumstances. They are not free, and even the shortest call may cost you lots of money. Also, while the con artists may present themselves as Microsoft employees or other well-renowned partners, they will try making you give them personal info and financial data. All of that information can be sold, and you can have big problems.
Websites related to the fraudulent telephone number most likely also imitate Microsoft’s official website.
Remove Error 268d3 Scam Completely
To remove Error #268D3 or otherwise known as 1-855-712-8551 Tech Support Scam manually from your PC, follow the step-by-step removal instructions given below. If the manual removal does not get rid of the scam and redirects effectively, you should search for and remove any leftover items with an advanced anti-malware tool. Such software will keep your system safe in the future.
- Guide 1: How to Remove Error 268d3 from Windows.
- Guide 2: Get rid of Error 268d3 from Mac OS X.
- Guide 3: Remove Error 268d3 from Google Chrome.
- Guide 4: Erase Error 268d3 from Mozilla Firefox.
- Guide 5: Uninstall Error 268d3 from Microsoft Edge.
- Guide 6: Remove Error 268d3 from Safari.
- Guide 7: Eliminate Error 268d3 from Internet Explorer.
How to Remove Error 268d3 from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Error 268d3
Step 2: Uninstall Error 268d3 and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by Error 268d3 on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by Error 268d3 there. This can happen by following the steps underneath:
Get rid of Error 268d3 from Mac OS X.
Step 1: Uninstall Error 268d3 and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Error 268d3 via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove Error 268d3 from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Error 268d3 from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Error 268d3 from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Error 268d3 from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Error 268d3 will be removed.
Eliminate Error 268d3 from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.