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Get Rid of Notice from Microsoft Corporation Tech Support Scam

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This article explains how to be rid of the annoying MSSecTeam scam that aims to trick unsuspecting users into calling a fraudulent tech support center.

A scan has been detected by malware researchers that has been associated with the e-mail [email protected]. The scam pretends to be a ransomware type of virus which has encrypted the files on the victim’s computer. They also provide fake information that the virus uses a non-existent encryption algorithm and in addition to this notify via scary messages that this was because of illegal behavior. In case you have become a victim of this virus, do not panic, there is a way out of it, if you read this article carefully.

Threat Summary

NameMSSecTeam Scam
TypeTech Support Scam with a Virus
Short DescriptionLocks users’ screen pretending it is a ransomware infection.
SymptomsThe user sees a fake message, convicting him/her of illegal online activity. It also has convincing statements that the files are encrypted and the inexperienced user has to pay to get them back.
Distribution MethodVia bundling or fake setups.
Detection Tool See If Your System Has Been Affected by MSSecTeam Scam


Malware Removal Tool

User ExperienceJoin Our Forum to Discuss DNS Unlocker.

How Did I Get Infected by “Notice from Microsoft Corporation” Scam

One method that this scam uses to infect user PC’s is via other third-party applications installed on it. Potentially Unwanted Programs, such as DNSUnlocker have the tendency to cause redirects and display different type of advertisements. Such apps may also redirect to dangerous web links which may cause infection with such lockscreen type of virus scams.

Another method of becoming a victim of this scam is if you have accidentally downloaded a fake setup that pretends to be an installer of a legitimate program. Such setups usually tend to infect your computer with malware, just like this scam, which locks down the computer, pretending to be file-encryption ransomware.

More Information on MSSecTeam Tech Support Scam

Initially the scam may modify several crucial registry entries, like the ones for the Screensaver and the Wallpaper of the infected computer. Later on, it has been reported by malware analysts to lock the screen with the following ransom note:

→ “Have A Key?
Files Locked: Complete/Yes
Case No: {Random}
System Status: Locked
Contact Us: [email protected]
Notice from Microsoft Corporation
All activities of this computer have been recorded.All your files are encrypted as our government order.We used ZhuangZi encryption method to encrypt your files.
Your computer has been blocked due to violation of Copyright and Related rights law and illegally using and distributing copyrighted contents.Your documents,database and all files have encrypted with strongest encryption and unique key,generated for this computer.Your decryption key is stored on a Internet server.No third party softwares can decrypt your files until you pay and obtain the private key.If you don’t send money to our Microsoft address within the week,your all files will be parmanently crypted and no one will be able to recover them.(Article 1,Section 8; Article 202; Article 210 of the criminal code of U.S.A. provides for a deprivation of liberty for 4-12 years)
This computer lock is aimed to stop below illegal activity
Your IP was used to:
Working on illegal copy of Windows
Sending Spam messages using Botnets
Distributing copyrighted contents via Torrents
Visiting harmful websites for download malware infected software”

MSSecTeam Scam – The Bottom Line and How to Remove It

As a conclusion, clearly this type of scam is made for one thing and one thing only – to fool victims that they are hopeless and hence use this to motivate them into paying a ransom in BitCoin. It is not advisable to contact the criminals behind this operation and instead we recommend you to follow the removal manual below and completely get rid of it, unlock your screen by doing so and get your files.

Ventsislav Krastev

Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.

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