What is Cruel Sister Files Virus Cruel Sister Files Virus is also known as Cruel Sister ransomware and encrypts users’ files while asking for a ransom.
The Cruel Sister Files Virus is a dangerous new virus categorized as file-encrypting ransomware. It is programmed to infect as many computers as possible, process target user data and then extort the victims for a decryption fee.
Threat Summary
| Name | Cruel Sister virus |
| Type | Ransomware, Cryptovirus |
| Short Description | The ransomware encrypts files on your computer machine and demands a ransom to be paid to allegedly restore them. |
| Symptoms | The ransomware will blackmail the victims to pay them a decryption fee. Sensitive user data may be encrypted by the ransomware code. |
| Distribution Method | Spam Emails, Email Attachments |
| Detection Tool |
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User Experience | Join Our Forum to Discuss Cruel Sister virus. |
| Data Recovery Tool | Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive. |
Cruel Sister Virus – Detailed Description
The Cruel Sister virus is a ransomware that has been created by an unknown hacking group. It can be spread to the intended users via popular infection strategies. This can include the creation of malware payload carriers which can be created in popular forms — they can be either macro-infected documents or application installers. To spread them to the intended victims the hackers can utilize different types of social engineering techniques. The files can be either spread to hacker-created sites or through SPAM email messages. They are commonly designed to impersonate well-known companies, services or friends and family members. This is done by using hijacked design and text contents. Commonly such hacker-created portal pages are hosted on domain names that sound similar to the companies that are impersonated. Any created malicious files can also be uploaded to file-sharing networks which are very popular with users that share pirate files.
As son as the Cruel Sister virus is installed on a given computer various actions can be undertaken depending on the individual configuration as prescribed by the hackers. At the moment there is no information about the collective which is behind the ongoing attacks. Commonly the first part of the intrusions is reserved for an information gathering module. If we compare it with other ransomware it is expected that data about the installed hardware parts, operating system current values and available software. All of this can be processed to create a single ID which will be assigned to a given computer.
With this done the Cruel Sister virus may also delegate its engine to execute a security bypass function. This is done against security software that might be installed on the computers: anti-virus programs, firewalls, intrusion detection systems and etc. They will be stopped or entirely removed, the exact mechanism will depend on the way the Cruel Sister virus is configured.
Dangerous system changes can be done to all aspects of the operating system and user data: boot loader configuration, operating system files, user files and the Windows Registry. This can have dangerous consequences such as performance issues, the inability to start certain services and to load other malware. Common ones include Trojan horse clients which are used to overtake control of the systems. The other popular option is to install the so-called cryptocurrency miner malware — they are created in order to download and run performance-intensive tasks from the Internet. For every completed and reported task the hackers will receive a reward in cryptocurrency assets.
Cruel Sister Virus – What Does It Do?
The Cruel Sister Files Virus is a crypto virus programmed to encrypt user data. It will display the ransomware note to the victims, the note will be saved in a file or shown as a lockscreen. The target user data will include popular data types such as archives, backups, user files, documents and etc. The ransomware will encrypt user data with extensions such .Cruel or .Sister.
You should NOT under any circumstances pay any ransom sum. Your files may not get recovered, and nobody could give you a guarantee for that.
If your computer device was infected with this ransomware and your files are locked, read on through to find out how you could potentially restore your files back to normal.
Remove Cruel Sister Files Virus
If your computer system got infected with the Cruel Sister Files ransomware virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computers. You should remove the ransomware and follow the step-by-step instructions guide provided below.
Martin Beltov
Martin graduated with a degree in Publishing from Sofia University. As a cyber security enthusiast he enjoys writing about the latest threats and mechanisms of intrusion.
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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.
As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.
How to recognize trustworthy sources:
- Always check "About Us" web page.
- Profile of the content creator.
- Make sure that real people are behind the site and not fake names and profiles.
- Verify Facebook, LinkedIn and Twitter personal profiles.
About the Cruel Sister virus Research
The content we publish on SensorsTechForum.com, this Cruel Sister virus how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.
How did we conduct the research on this ransomware?
Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.
Furthermore, the research behind the Cruel Sister virus ransomware threat is backed with VirusTotal and the NoMoreRansom project.
To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.
References
1. How to Recognize Spam Emails with Ransomware
2. How Does Ransomware Encryption Work?
3. How to Decrypt Ransomware Files
4. Ransomware Getting Greedier and Bigger, Attacks Increase by 40%
5. 1 in 5 Americans Victim of Ransomware
- Guide 1: How to Remove Cruel Sister virus from Windows.
- Guide 2: Get rid of Cruel Sister virus from Mac OS X.
How to Remove Cruel Sister virus from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Cruel Sister virus
1. Hold Windows Key + R.
2. The "Run" Window will appear. In it, type "msconfig" and click OK.
3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
4. When prompted, click on "Restart" to go into Safe Mode.
5. You can recognise Safe Mode by the words written on the corners of your screen.
Step 2: Uninstall Cruel Sister virus and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
2. In the field type in "appwiz.cpl" and press ENTER.
3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.
Step 3: Clean any registries, created by Cruel Sister virus on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Cruel Sister virus there. This can happen by following the steps underneath:
1. Open the Run Window again, type "regedit" and click OK.
2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for Cruel Sister virus with SpyHunter Anti-Malware Tool
1. Click on the "Download" button to proceed to SpyHunter's download page.
2. After you have installed SpyHunter, wait for it to update automatically.
3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.
4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.
Video Guide for Automatic and Fast Removal
Step 5 (Optional): Try to Restore Files Encrypted by Cruel Sister virus.
Ransomware infections and Cruel Sister virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
1. Download the recommended Data Recovery software by clicking on the link underneath:
Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.
Step 6: How to Restore Files Encrypted by Ransomware (Video Guide)
Get rid of Cruel Sister virus from Mac OS X.
Step 1: Uninstall Cruel Sister virus and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
2. Find Activity Monitor and double-click it:
3. In the Activity Monitor look for any suspicious processes, belonging or related to Cruel Sister virus:
4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Cruel Sister virus. If you find it, right-click on the app and select “Move to Trash
”.
6. Select Accounts, after which click on the Login Items preference.
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Cruel Sister virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Cruel Sister virus via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
1: Click on "Go" and Then "Go to Folder" as shown underneath:
2: Type in "/Library/LauchAgents/" and click Ok:
3: Delete all of the virus files that have similar or the same name as Cruel Sister virus. If you believe there is no such file, do not delete anything.
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 3 (Optional): Try to Restore Files Encrypted by Cruel Sister virus.
Ransomware infections and Cruel Sister virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
1. Download the recommended Data Recovery software by clicking on the link underneath:
Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.
Cruel Sister virus FAQ
What is Cruel Sister virus ransomware and how does it work?
Cruel Sister virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.
Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.
How does Cruel Sister virus ransomware infect my computer?
Via several ways.Cruel Sister virus Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.
This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.
After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.
Another way, you may become a victim of Cruel Sister virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.
How to open .Cruel Sister virus files?
You can't. At this point the .Cruel Sister virus files are encrypted. You can only open them once they are decrypted.
Decryptor did not decrypt my data. What now?
Do not panic and backup the files. If a decryptor did not decrypt your .Cruel Sister virus files successfully, then do not despair, because this virus is still new.
One way to restore files, encrypted by Cruel Sister virus ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.
How Do I restore ".Cruel Sister virus" files (Other Methods)?
Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Cruel Sister virus files.
These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.
How do I get rid of Cruel Sister virus ransomware virus?
The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Cruel Sister virus ransomware and then remove it without causing any additional harm to your important .Cruel Sister virus files.
Also, keep in mind that viruses like Cruel Sister virus ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.
What to Do If nothing works?
There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:
- Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
- Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
- Also, check if some of the files that were encrypted it can be re-downloaded from the web.
- Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
- You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.
More tips you can find on our forums, where you can also asks any questions about your ransomware problem.
How to Report Ransomware to Authorities?
In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:
Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:
- Germany - Offizielles Portal der deutschen Polizei
- United States - IC3 Internet Crime Complaint Centre
- United Kingdom - Action Fraud Police
- France - Ministère de l'Intérieur
- Italy - Polizia Di Stato
- Spain - Policía Nacional
- Netherlands - Politie
- Poland - Policja
- Portugal - Polícia Judiciária
- Greece - Cyber Crime Unit (Hellenic Police)
- India - Mumbai Police - CyberCrime Investigation Cell
- Australia - Australian High Tech Crime Center
Reports may be responded to in different timeframes, depending on your local authorities.
