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OnlinePlatform Mac Removal Guide [Free Uninstall & Fix]

What Is OnlinePlatform on Mac?

OnlinePlatform Adware on Mac removal guide

OnlinePlatform is an app for Mac that applies changes just like adware apps do. According to reports generated by different anti-malware tools, it is a potentially unwanted program that adjusts settings in order to begin showing various advertisements. Its impact enables its operators to generate profit via the so-called pay-per-click advertising model. But there is a significant risk for the overall macOS security for as long as this adware is running on the system. Promotions presented by ad-supported applications do not always link to reliable online sources. Some of these advertisements could open dangerous sites that trigger malicious scripts or websites that promote rogue apps.

Follow this article to learn more about what OnlinePlatform Mac adware does on your Mac and how you can get rid of it safely.

OnlinePlatform Mac – Details

Name OnlinePlatform
Type Adware, PUP
Short Description Modifies the settings on your computer in order to force the load of browser redirects and different advertisements.
Symptoms Affected devices begin to display various types of online advertisements. The process slows down of the affected machine and endangers its overall security.
Distribution Method Software bundles. Questionable landing pages that advertise it as useful tool.
Detection Tool See If Your Mac Has Been Affected by OnlinePlatform

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Malware Removal Tool

OnlinePlatform Mac – How Did I Get Infected?

OnlinePlatform affects computer systems with the purpose to monetize its presence there. Once it reaches installed web browsers it may start showing different pop-ups and varous other types of ads that link to unsafe sites featuring misleading offers. There are a lot other adware applications for Mac that behave in the same way. Some of the recently detected examples are InformationLeader, CommonBrowser, and CleanHistory.

All mentioned applications try to use shady techniques and load on Mac machines without informing owners. Various software bundles could be used for the unnoticed installation of unwanted apps. They could be downloaded from third-party websites.

How does it all happen? The installation steps of such apps could include a clause that says you accept the automatic install of a third-party software which in your case was OnlinePlatform adware. An example of such an installer:

mac bundle virus

Fake Adobe Flash Player update could have tricked you to install adware as well. You may have received this update by a bogus redirect in the browser. Such a questionable site could be designed as shown in the example picture below:

fake-flash-player-update-scam-installing-adware-on-mac

OnlinePlatform – What Does It Do?

The installation of OnlinePlatform adware on your Mac could be the reason why you’ve noticed some strange issues. The undesired program could be responsible for the display of different advertisements all over the affected web browser. All advert types mentioned below may originate from this adware app:

  • Intrusive push notifications.
  • Changed search results that show ads instead of relevant sites.
  • Highlighted text on the pages you visit.
  • Pop-ups with video and sound.
  • Redirects.
  • Interruptive banner ads.

These sites which all those ads open are often set to drop tracking objects, like cookies in order to obtain certain details from the affected web browser.

mac cookies

Unlike legitimate websites that use cookies to keep data for users’ convenience, bogus sites and adware applications use trackers to gather the information that improves shady advertising campaigns. The campaigns are typically realized via the installed adware.

At worst, adware owners may decide to upload data records to risky sites part of the dark web and attempt to sell them for additional profit. The following information could be extracted from your web browser:

  • The browsing history from your browser.
  • Your mouse clicks.
  • What searches you have made.
  • What you have visited.
  • Your mouse movements.
  • IP and Mac addresses.
  • Your bookmarked websites.

Is OnlinePlatform a Virus?

OnlinePlatform is not a malicious Mac virus. But its behavior signifies for a real danger for both your privacy and online security. The program could be related to shady advertising schemes. Hence, it may be set by its operators to show adverts that trick people to visit different types of dangerous websites:

  • Survey sites that are fraud.
  • Rogue software sites.
  • Web pages that contain scams.
  • Redirects to dangerous sites via multiple pay-per-click redirects.
  • Tech support fraud pages.
  • Phishing pages.
  • URLs, containing a virus infection file or script.

This is the main reason why you should be focusing on removing this adware from your Mac as soon as you notice it.

How to Remove OnlinePlatform from Mac?

In order to effectively clean up your Mac and the web browsers that are installed in it from OnlinePlatform, it is strongly recommended that you follow the steps for removal below. They have been created with the main idea to contain all of the necessary information to clean up your Mac. If you want the most effective removal or just lack the experience to do manual removal, the best way to do it according to security professionals is the scan your Mac, by using an anti-malware program. Such reputable software is created with the primary idea to thoroughly check your Mac and automatically get it rid of any malicious software.

Gergana Ivanova

Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.

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OFFER
REMOVE IT NOW (MAC)
with SpyHunter for Mac
OnlinePlatform may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter for Mac and run free scan to remove all virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.
Free Remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

About the OnlinePlatform Research

The content we publish on SensorsTechForum.com, this OnlinePlatform how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific macOS issue.

How did we conduct the research on OnlinePlatform?

Please note that our research is based on an independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware definitions, including the various types of Mac threats, especially adware and potentially unwanted apps (PUAs).

Furthermore, the research behind the OnlinePlatform threat is backed with VirusTotal.

To better understand the threat posed by Mac malware, please refer to the following articles which provide knowledgeable details.

References

1. macOS More Susceptible to Adware and PUPs than Windows
2. XLoader Malware-as-a-Service Now Available for macOS for Only $49
3. XCSSET Mac Malware Targets Apple’s M1-Based Macs and macOS 11
4. macOS Backdoor Malware Linked to OceanLotus Hackers
5. The State of Apple’s Privacy So Far in 2021


Preparation Phase:

Before starting to follow the steps below, be advised that you should first do the following preparations:

  • Backup your files in case the worst happens.
  • Make sure to have a device with these instructions on standy.
  • Arm yourself with patience.

Step 1: Uninstall OnlinePlatform and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to OnlinePlatform:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to OnlinePlatform. If you find it, right-click on the app and select “Move to Trash”.


6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to OnlinePlatform. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove OnlinePlatform via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1. Click on "Go" and Then "Go to Folder" as shown underneath:

2. Type in "/Library/LauchAgents/" and click Ok:

3. Delete all of the virus files that have similar or the same name as OnlinePlatform. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Remove OnlinePlatform – related extensions from Safari / Chrome / Firefox

Remove an extension from Safari and reset it.Remove a toolbar from Google Chrome Remove a toolbar from Mozilla Firefox

1. Start Safari

2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

3. From the menu, click on "Preferences"

stf-safari preferences

4. After that, select the 'Extensions' Tab

stf-safari-extensions

5. Click once on the extension you want to remove.

6. Click 'Uninstall'

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the OnlinePlatform will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

1. Start Google Chrome and open the drop menu

2. Move the cursor over "Tools" and then from the extended menu choose "Extensions"

3. From the opened "Extensions" menu locate the add-on and click on the garbage bin icon on the right of it.

4. After the extension is removed, restart Google Chrome by closing it from the red "X" in the top right corner and start it again.


1. Start Mozilla Firefox. Open the menu window

2. Select the "Add-ons" icon from the menu.

3. Select the Extension and click "Remove"

4. After the extension is removed, restart Mozilla Firefox by closing it from the red "X" in the top right corner and start it again.


Step 3: Scan for and remove OnlinePlatform files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as OnlinePlatform, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for OnlinePlatform:


Download

SpyHunter for Mac



Quick and Easy Mac Malware Video Removal Guide


Step 4: How to Make Your Mac Run Faster?

Mac machines maintain probably the fastest operating system out there. Still, Macs do become slow and sluggish sometimes. The video guide below examines all of the possible problems that may lead to your Mac being slower than usual as well as all of the steps that can help you to speed up your Mac.


OnlinePlatform FAQ

What is OnlinePlatform on your Mac?

The OnlinePlatform threat is probably a potentially unwanted app. There is also a chance it could be related to Mac malware. If so, such apps tend to slow your Mac down siginficantly and display advertisements. They could also use cookies and other trackers to obtain browsing information from the installed web browsers on your Mac.

The creators of such unwanted apps work with pay-per-click schemes to get your Mac to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your MacOS.

Can my Mac get a virus?

Yes. As much as any other device, Apple computers do get viruses. Apple devices may not be a frequent target by malware authors, but rest assured that the following Apple devices can become infected with a virus:

  • iMac
  • Mac Mini
  • Macbook Air
  • Macbook Pro
  • iPhone
  • iPad

What are the symptoms of OnlinePlatform on your Mac?

There are several symptoms to look for when this particular threat and also most Mac threats in general are active:

Symptom #1: Your Mac may become slow and has poor performance in general.

Symtpom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.

Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.

Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.

Symptom #5: You see suspicious processes running in your Mac's Activity Monitor.

If you see one or more of those symptoms, then security experts reccomend that you check your Mac for viruses.

What types of Mac threats are there?

According to most malware researchers and cyber-security experts, the threats that can currently infect your Mac can be the following types:

  • Rogue Antivirus programs.
  • Adware and hijackers.
  • Trojan horses and other spyware.
  • Ransomware and screen-lockers.
  • Cryptocurrency miner malware.

What to do if I have a Mac virus, like OnlinePlatform?

Do not panic! You can easily get rid of most Mac threats by firstly isolating them and then removing them. One reccomended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you. There are many Mac anti-malware apps out there that you can choose from. SpyHunter for Mac is one of the reccomended Mac anti-malware apps, that can scan for free and detect any viruses, tracking cookies and unwanted adware apps plus take care of them quickly. This saves time for manual removal that you would otherwise have to do.

How to secure my passwords and other data from OnlinePlatform?

With few simple actions. First and foremost, it is imperative that you follow these steps:

Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.

Step 2: Change all of your passwords, starting from your e-mail passwords.

Step 3: Enable two-factor authentication for protection of your important accounts.

Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.

Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.

Step 6: Change your Wi-Fi password.

Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.

Step 8: Install anti-malware software with real-time protection on every device you have.

Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.

If you follow these reccomendations, your network and Apple devices will become significantly more safe against any threats or information invasive software and be virus free and protected in the future too.

More tips you can find on our MacOS Virus section, where you can also ask any questions and comment about your Mac problems.

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