A new adware, related to set of various different programs which show advertisements on the victims’ computers has been detected under the name Prime Soft Inc. The adware may show different types of advertisements, including pop-ups, browser redirects and other forms of ads on the victim’s computer. This may immediately result In your PC starting to experience slowdowns and other similar behavior. Since some of the advertisements, related to Prime Soft adware may be damaging to your computer, we recommend you to read this article and learn how to remove the Prime Soft PUP from your computer, if you see it.


Threat Summary
Name | Prime Soft Inc. Adware |
Type | Adware |
Short Description | Aims to download and install different adware components on the computers of users and display different advertisements plus track information. |
Symptoms | Your web browser begins to display various types of online advertisements, which results in slowing down of your PC and possible malware infection, since the ads lead to third-party sites. |
Distribution Method | Bundled downloads. Web pages which may advertise it. |
Detection Tool | See If Your System Has Been Affected by Prime Soft Inc. Adware Download Malware Removal Tool | User Experience | Join Our Forum to Discuss Prime Soft Inc. Adware. |


Prime Soft Adware – Distribution Methods
In order for it to be widespread, Prime Soft adware may use different tactics to spread, but one of them stands out and it is called software bundling. Based on this method, many programs that users download from third-party software providing websites are often bundled with other programs, such as free media players torrent downloader software and other freeware users often download. In addition to this, the Prime Soft adware may be added in the form of a browser extension as a result of you having to visit a third-party website. So be careful which sites you visit and what you install on your computer and since programs like the Prime Soft PUP are often well hidden and pretend to free extras to your current installations, it is strongly advisable to focus on checking the “Advanced” and “Custom” installation options each time you install new software, you have downloaded from a website you know nothing about.


Prime Soft PUP – More Information
In order to best understand the philosophy behind the Prime Soft PUP, one word should be on focus – profits. The set of programs, related to Prime Soft incorporated are not categorized as malware, but they may act as such, since they pose a risk to your computer that make their publishers richer via displaying third-party advertisements on your computer and hence driving hoax traffic to websites, that otherwise won’t be able to get many daily visitors.
To do this, the Prime Soft adware may participate in various types of unwanted activities, such as tracking your online browsing activity, like:
- Data about the websites you have visited.
- Information about your browsing history.
- Your online clicks and online searches.
This information is often tracked by tracking technologies, such as:
- Cookies.
- Pixels.
- Tags.
- Geo-locators.
- LSOs (Locally Shared Objects).
These technologies and the information they gather may be used to use the so-called behavioral advertising algorithms in order to display advertisements to you that are related to your interests. This increases that likelihood of you clicking on the ad and visiting the third-party website. But since Prime Soft may display a lot of third-party sites, they are not responsible for, the adware may lead you to unsafe sites. Such sites usually tend to be:
- Malicious websites that may infect your computer with Trojans, more adware, Ransomware, Miners, Worms, Viruses, etc.
- Scamming sites which may ask you to call fake tech support numbers.
- Phishing sites that pretend to be the actual ones, but aim to get you to enter your financial and personal information in order to steal it.
These and other reasons of such type make Prime Soft adware an indirect threat to your computer and the removal of this program is highly advisable.


Remove PrimeSoft Adware Completely from Your PC
In order to make sure that Prime Soft adware is fully gone from your computer system we recommend that you follow the removal instructions underneath. They have been created in order to best help you delete this program and it’s related files and objects either manually or automatically from your PC. If manual removal is not something you feel confident or have the experience in doing, security experts often recommend using an advanced anti-malware software to help remove Prime Soft adware automatically. Such program will also detect any other threats to fully secure your computer and ensure that future protection is active in real-time.


Ventsislav Krastev
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.


Ventsislav Krastev
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.


Ventsislav Krastev
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Preparation before removing Prime Soft Inc. Adware.
Before starting the actual removal process, we recommend that you do the following preparation steps.
- Make sure you have these instructions always open and in front of your eyes.
- Do a backup of all of your files, even if they could be damaged. You should back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats.
- Be patient as this could take a while.
Step 1: Boot Your PC In Safe Mode to isolate and remove Prime Soft Inc. Adware










Step 2: Clean any registries, created by Prime Soft Inc. Adware on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Prime Soft Inc. Adware there. This can happen by following the steps underneath:






Step 3: Find files created by Prime Soft Inc. Adware




For Newer Windows Operating Systems
1: On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
3: Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for Prime Soft Inc. Adware with SpyHunter Anti-Malware Tool
Step 5 (Optional): Try to Restore Files Encrypted by Prime Soft Inc. Adware.
Ransomware infections and Prime Soft Inc. Adware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
For more “how-to” file recovery methods and steps, you can visit our instructive article on “How to Restore Files Encrypted by Ransomware (Without Decrypter)“.


Ventsislav Krastev
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Preparation before removing Prime Soft Inc. Adware.
Before starting the actual removal process, we recommend that you do the following preparation steps.
- Make sure you have these instructions always open and in front of your eyes.
- Do a backup of all of your files, even if they could be damaged. You should back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats.
- Be patient as this could take a while.
Step 1: Boot Your PC In Safe Mode to isolate and remove Prime Soft Inc. Adware










Step 2: Clean any registries, created by Prime Soft Inc. Adware on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Prime Soft Inc. Adware there. This can happen by following the steps underneath:






Step 3: Find files created by Prime Soft Inc. Adware




For Newer Windows Operating Systems
1: On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
3: Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for Prime Soft Inc. Adware with SpyHunter Anti-Malware Tool


Ventsislav Krastev
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Preparation before removing Prime Soft Inc. Adware.
Before starting the actual removal process, we recommend that you do the following preparation steps.
- Make sure you have these instructions always open and in front of your eyes.
- Be patient as this could take a while.
Step 1: Uninstall Prime Soft Inc. Adware and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:






Step 2: Clean your Browsers from Prime Soft Inc. Adware.








2. Select the “Add-ons” icon from the menu.
3. Select the unwanted extension and click “Remove“
4. After the extension is removed, restart Mozilla Firefox by closing it from the red “X” button at the top right corner and start it again.
2. Move the cursor over “Tools” and then from the extended menu choose “Extensions“
3. From the opened “Extensions” menu locate the unwanted extension and click on its “Remove” button.
4. After the extension is removed, restart Google Chrome by closing it from the red “X” button at the top right corner and start it again.
2. Click on the gear icon labeled ‘Tools’ to open the drop menu and select ‘Manage Add-ons’
3. In the ‘Manage Add-ons’ window.
4. Select the extension you want to remove and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click ‘Disable’.
5. After the unwanted extension has been removed, restart Internet Explorer by closing it from the red ‘X’ button located at the top right corner and start it again.
2. Open the drop menu by clicking on the icon at the top right corner.
3. From the drop menu select “Extensions”.
4. Choose the suspected malicious extension you want to remove and then click on the gear icon.
5. Remove the malicious extension by scrolling down and then clicking on Uninstall.
Step 3: Clean any registries, created by Prime Soft Inc. Adware on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Prime Soft Inc. Adware there. This can happen by following the steps underneath:






Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for Prime Soft Inc. Adware with SpyHunter Anti-Malware Tool


Ventsislav Krastev
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Preparation Phase:
Before starting to follow the steps below, be advised that you should first do the following preparations:
- Backup your files in case the worst happens.
- Make sure to have a device with these instructions on standy.
- Arm yourself with patience.
Step 1: Uninstall Prime Soft Inc. Adware and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Prime Soft Inc. Adware via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Remove Prime Soft Inc. Adware – related extensions from Safari / Chrome / Firefox






Step 3: Scan for and remove Prime Soft Inc. Adware files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Prime Soft Inc. Adware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Ventsislav Krastev
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.