What Is “Norton Antivirus 2021 Update”?
“Norton Antivirus 2021 Update” is a tech-support scam stemming from the secure.protect-pc-plus.xyz website. The scam message may appear as a pop-up or open up as a new page in the browser. Similar to other such scams, “Norton Antivirus 2021 Update” claims to be coming from an independent affiliate of the legitimate Norton Antivirus security company.
Its only purpose is to trick you into thinking your system is infected by “Malware and Viruses.” Anything that the page says should be neglected, and as a precaution you may want to check your system for potentially unwanted programs. Performing a security check of your system is highly advisable if you have clicked on the button provided by the “Norton Antivirus 2021 Update” message. Tech-support scams have a long history of promoting rogue anti-malware and anti-virus products that can be classified as potentially unwanted programs.
As you can see, the Web is full of various types of scams. You should keep your software and operating system up-to-date, and as an additional security measure, we also recommend installing a trustworthy anti-malware program.
|Name||"Norton Antivirus 2021 Update"|
|Type||Tech Support Scam|
|Short Description||A tech support scam that is trying to scare you that you have an issue.|
|Symptoms||The message may freeze your screen. Pop-up boxes, messages, and redirects appear in your browser.|
|Distribution Method||Unsafe Browsing, Freeware Installations, Bundled Packages|
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“Norton Antivirus 2021 Update” – More Details
This is what the fake message claims:
Norton Antivirus 2021 Update
Due to recent reports of Malware and Viruses, Norton has released an Antivirus update.
Computers without the Antivirus, could be exposed to viruses and slower performance.
Clean and improve the performance of your Computer now. No computer restart is required.
The page also features a button that says “Click here to enable now,” suggesting that clicking the button will activate the Norton security program.
Did you know?
Usually, to appear trustworthy, scammers use the names of popular companies such as Microsoft and Apple. Keep in mind that no legitimate company, Norton included, utilizes pop-ups to warn you of any virus or malware. This is just a scareware approach trying to trick you into performing a specific action. In this case, you’re urged to click a button to activate a security program.
The web is full of suspicious, scamming web pages promoting tech-support scams. Furthermore, freeware installation packages may also be bundled with rogue security products that generate pop-ups such as “Norton Antivirus 2021 Update”.
Scamming pop-up messages all sound quite the same, and tend to have something in common. They all rely on legitimate companies to sound trustworthy, but you shouldn’t be tricked. The end goal of scammers is always the same – they aim to obtain financial and personal data from you, and eventually steal your money. In a nutshell, always be vigilant with pop-ups that contain the following details:
- The names of legitimate organizations like Microsoft and Norton
- Technical support phone numbers stated to be toll free
- Urgent warnings about critical security issues
Remove “Norton Antivirus 2021 Update”
Before actually getting to the point of removal, you may find yourself in need of closing your browser first. To do so, you can try these steps valid for Windows systems:
Step 1: Press CTRL+ALT+DEL.
Step 2: Open Task Manager.
Step 3: Right-Click on your browser’s exe file (Google Chrome, Mozilla Firefox, etc.) and click on End Process. If this doesn’t work, right-click again and click on End Process Tree.
After you have done this, you should follow the removal instructions below the article, and remove the unwanted program causing the “Norton Antivirus 2021 Update” pop-ups either manually or automatically. As recommended by security experts, you should scan your computer using an anti-malware program. Such a program will fully remove any intrusive programs and malware that may currently be residing on your PC.
- Guide 1: How to Remove "Norton Antivirus 2021 Update" from Windows.
- Guide 2: Get rid of "Norton Antivirus 2021 Update" on Mac OS X.
- Guide 3: Remove "Norton Antivirus 2021 Update" in Google Chrome.
- Guide 4: Erase "Norton Antivirus 2021 Update" from Mozilla Firefox.
- Guide 5: Uninstall "Norton Antivirus 2021 Update" from Microsoft Edge.
- Guide 6: Remove "Norton Antivirus 2021 Update" from Safari.
- Guide 7: Eliminate "Norton Antivirus 2021 Update" from Internet Explorer.
- Guide 8: Disable "Norton Antivirus 2021 Update" Push Notifications in Your Browsers.
How to Remove "Norton Antivirus 2021 Update" from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove "Norton Antivirus 2021 Update"
Step 2: Uninstall "Norton Antivirus 2021 Update" and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by "Norton Antivirus 2021 Update" on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by "Norton Antivirus 2021 Update" there. This can happen by following the steps underneath:
Get rid of "Norton Antivirus 2021 Update" from Mac OS X.
Step 1: Uninstall "Norton Antivirus 2021 Update" and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove "Norton Antivirus 2021 Update" via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove "Norton Antivirus 2021 Update" files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as "Norton Antivirus 2021 Update", the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove "Norton Antivirus 2021 Update" from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase "Norton Antivirus 2021 Update" from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall "Norton Antivirus 2021 Update" from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove "Norton Antivirus 2021 Update" from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the "Norton Antivirus 2021 Update" will be removed.
Eliminate "Norton Antivirus 2021 Update" from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications caused by "Norton Antivirus 2021 Update" from Your Browsers.
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".