THREAT REMOVAL

Remove “OSX Security Notification” (Your Norton security software expired)

Did you suddenly start seeing a pop-up in your Safari browser claiming that “Your Norton security software expired today”? The whole message would say something like:

OSX Security Notification: Your Norton security software expired today. Renew now to protect your computer from malwares, viruses, and computer hackers.

“OSX Security Notification” Scam Pop-Up in Safari

The issue is that users like you who have been seeing this message don’t have any Norton software installed on their Mac machines. This is e clear indication of a tech-support scam. More specifically, this behavior is typical for tech support scams which attempt to trick the user into performing certain actions in order to solve an issue. In this case, the action is to renew an alleged security Norton software.

If you are tricked by the pop-up message and you click on its button, you would most certainly download a suspicious program, such as MacKeeper and CleanUp My Mac.

Threat Summary

Name"OSX Security Notification"
TypePUP/Rogue Application
Short DescriptionA scam message claiming that a non-existing software should be update for the system to stay protected.
SymptomsA nagging pop-up that says “OSX Security Notification: Your Norton security software expired today. Renew now to protect your computer from malwares, viruses, and computer hackers.”
Distribution MethodFreeware Installers, Suspicious Sites
Detection Tool See If Your System Has Been Affected by malware

Download

Combo Cleaner

User ExperienceJoin Our Forum to Discuss "OSX Security Notification".

Why Do I see the “Your Norton security software expired” Scam Message in Safari?

In most cases, tech support scams such as “OSX Security Notification” stem from various suspicious domains. Such a domain could be Apple.com-mac-optimizing.live. We can’t say for sure what domain is spreading the “OSX Security Notification” scam, as there could be a number of such domains rotating the scam. It is also possible that the pop-up message is triggered by a potentially unwanted program (PUA), or a suspivious website you have recently visited.

It should be noted that even legitimate websites can be compromised to contain malicious code that cause redirects and triggers tech support scam messages and fake virus alerts.

NOTE. Did you know that pop-alerts such as “OSX Security Notification” are often promoting rogue security and system optimization programs? To make things more complicated, rogue programs may be triggering the pop-ups as well, meaning that another distribution channel spreading the scam is a rogue program.

If you have such a rogue product silently installed on your Mac, you have become a “victim” of the so-called bundling method. This method means that legitimate software is installed together with third-party utilities, usually classified as PUAs. The bundling of software is done for monetization purposes, and is mostly popular among developers of adware (ad-supported software).

In this relation, the PUA that may be causing the “OSX Security Notification” pop-up in Safari is most likely ad-supported as well. Adware, which can be anything from a browser add-on or extension to a PUA, compromises commonly used web browsers by tweaking their settings to display plenty of advertisements and collect user data.

To determine the cause of the “OSX Security Notification“, check out the last paragraph of this article for instructions and a possible solution.

Remove “OSX Security Notification” Scam Pop-Up

In order to remove “OSX Security Notification” a.k.a. “Your Norton security software expired” scam message and all files that are causing it to appear in your Safari browser, it is advisable to complete the steps described in the guide below the article. These steps provide both manual and automatic removal instructions that should be able to fix the issue for you.

Milena Dimitrova

Milena Dimitrova

An inspired writer and content manager who has been with SensorsTechForum since the beginning. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim

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OFFER
REMOVE IT NOW (MAC)
with SpyHunter for Mac
"OSX Security Notification" may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter for Mac and run free scan to remove all virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.
Free Remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

Preparation Phase:

Before starting to follow the steps below, be advised that you should first do the following preparations:

  • Backup your files in case the worst happens.
  • Make sure to have a device with these instructions on standy.
  • Arm yourself with patience.

Step 1: Uninstall "OSX Security Notification" and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to "OSX Security Notification":

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to "OSX Security Notification". If you find it, right-click on the app and select “Move to Trash”.


6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to "OSX Security Notification". Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove "OSX Security Notification" via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1. Click on "Go" and Then "Go to Folder" as shown underneath:

2. Type in "/Library/LauchAgents/" and click Ok:

3. Delete all of the virus files that have similar or the same name as "OSX Security Notification". If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Remove "OSX Security Notification" – related extensions from Safari / Chrome / Firefox

Remove an extension from Safari and reset it.Remove a toolbar from Google Chrome Remove a toolbar from Mozilla Firefox

1. Start Safari

2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

3. From the menu, click on "Preferences"

stf-safari preferences

4. After that, select the 'Extensions' Tab

stf-safari-extensions

5. Click once on the extension you want to remove.

6. Click 'Uninstall'

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the "OSX Security Notification" will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

1. Start Google Chrome and open the drop menu

2. Move the cursor over "Tools" and then from the extended menu choose "Extensions"

3. From the opened "Extensions" menu locate the add-on and click on the garbage bin icon on the right of it.

4. After the extension is removed, restart Google Chrome by closing it from the red "X" in the top right corner and start it again.


1. Start Mozilla Firefox. Open the menu window

2. Select the "Add-ons" icon from the menu.

3. Select the Extension and click "Remove"

4. After the extension is removed, restart Mozilla Firefox by closing it from the red "X" in the top right corner and start it again.


Step 3: Scan for and remove "OSX Security Notification" files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as "OSX Security Notification", the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for "OSX Security Notification":


Download

SpyHunter for Mac



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