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Remove ProductEvent Adware from Mac

ProductEvent is a potentially unwanted program that affects Mac devices without users’ knowledge. It may be acting like typical adware by generating lots of annoying advertisements on the affected browser. Furthermore, ProductEvent may access some essential browser settings and alter them without asking for permission. Once the program starts on the system, it may alter main Safari and/or Chrome settings. Unfortunately, as long as ProductEvent is running on a macOS, it may be spying on various online activities and transferring data records to its connected servers.


Security experts advise affected users to remove ProductEvent from their affected Macs as soon as they detect its impact.

Threat Summary

Name ProductEvent
Type Browser Hijacker, Redirect, PUP
Short Description A questionable browser extension that hijacks Safari and Chrome browsers for Mac. Performs browser modifications without your knowledge.
Symptoms The homepage, new tab page and search engine in preferred web browser may be set to display hoax search engine. Browser slowdowns may occur due to increased number of online ads.
Distribution Method Freeware Installations, Bundled Packages
Detection Tool See If Your System Has Been Affected by malware


Malware Removal Tool

User Experience Join Our Forum to Discuss ProductEvent.

ProductEvent Unwanted Extension – Spreading Techniques and Impact

ProductEvent is a suspicious program that tends to affect commonly used web browsers like Safari and Chrome installed on Mac operating systems. Similar to WindowMode, ExtraWindow, CoordinatorPlus and several other that seem to be from one and the same family, ProductEvent is presented as a useful application that is able to improve your browsing experience by offering seraching services. In reality, these apps are primarily designed to hijack main browser settings and misuse their new rights to spy on users’ online behavior.

This impact could be explained by the fact that once ProductEvent has the knowledge of your online interests it becomes able to deliver targeted sponsored content in the affected browsers. The advertisements that may be displayed by this app may be of the following types:

  • Pop-ups.
  • Browser Redirect ads.
  • Banners.
  • Browser Redirect ads.
  • Push notifications.
  • Banners.
  • You may have missed the moment when ProductEvent landed on your Mac because programs of this type are usually spread via shady techniques like software bundling, corrupted freeware installers, various torrent files and other. All these techniques aim to trick users into installing potentially unwanted programs without noticing the process.

    So you might have installed the hijacker while the installation process of another supposedly useful app for example. Unfortunately, it is easy to agree with the installation of some extras without noticing their presence as the information about all app installers’ components is rarely disclosed properly. That’s why the Advanced/Custom configuration option is preferable. Sometimes it contains information about additional apps that will be installed by default if not unmarked. Eventually, there you will also find a tick box that prevents undesired apps from running on your Mac.

    For the sake of your Mac security, it’s best to consider the complete removal of ProductEvent from the affected browser and system.

    How to Remove ProductEvent from Affected Safari and macOS

    In order to remove ProductEvent adware along with all entries it created on the system, you should complete several removal steps in a precise order. The guide below presents you manual and automatic removal approach. In order to fully get rid of files installed by undesired programs and strengthen macOS security, we recommend that you combine the steps. The manual ProductEvent removal might be quite a complicated process that requires advanced computer skills. If you don’t feel comfortable with the manual steps, navigate to the automatic part of the guide.

    In case you have further questions or need additional help with the removal process, don’t hesitate to leave us a comment.

    Gergana Ivanova

    Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.

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    with SpyHunter for Mac
    ProductEvent may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter for Mac and run free scan to remove all virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.
    Free Remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

    Steps to Prepare Before Removal:

    Before starting to follow the steps below, be advised that you should first do the following preparations:

    • Backup your files in case the worst happens.
    • Make sure to have a device with these instructions on standy.
    • Arm yourself with patience.
    • 1. Scan for Mac Malware
    • 2. Uninstall Risky Apps
    • 3. Clean Your Browsers

    Step 1: Scan for and remove ProductEvent files from your Mac

    When you are facing problems on your Mac as a result of unwanted scripts and programs such as ProductEvent, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.

    Click the button below below to download SpyHunter for Mac and scan for ProductEvent:


    SpyHunter for Mac

    scan and remove mac virus step 1

    Quick and Easy Mac Malware Video Removal Guide

    Bonus Step: How to Make Your Mac Run Faster?

    Mac machines maintain probably the fastest operating system out there. Still, Macs do become slow and sluggish sometimes. The video guide below examines all of the possible problems that may lead to your Mac being slower than usual as well as all of the steps that can help you to speed up your Mac.

    Step 2: Uninstall ProductEvent and remove related files and objects

    Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
    We Recommend To Scan Your Mac with SpyHunter for Mac
    Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

    1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

    remove mac virus step 1

    2. Find Activity Monitor and double-click it:

    remove mac virus step 2

    3. In the Activity Monitor look for any suspicious processes, belonging or related to ProductEvent:

    remove mac virus step 3

    Tip: To quit a process completely, choose the “Force Quit” option.

    remove mac virus step 4

    4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

    5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to ProductEvent. If you find it, right-click on the app and select “Move to Trash”.

    remove mac virus step 5

    6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to ProductEvent. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

    7. Remove any leftover files that might be related to this threat manually by following the sub-steps below:

    • Go to Finder.
    • In the search bar type the name of the app that you want to remove.
    • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
    • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

    In case you cannot remove ProductEvent via Step 1 above:

    In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

    Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

    1. Click on "Go" and Then "Go to Folder" as shown underneath:

    fix mac virus from launch agents step 1

    2. Type in "/Library/LauchAgents/" and click Ok:

    fix mac virus from launch agents step 2

    3. Delete all of the virus files that have similar or the same name as ProductEvent. If you believe there is no such file, do not delete anything.

    fix mac virus from launch agents step 3

    You can repeat the same procedure with the following other Library directories:

    → ~/Library/LaunchAgents

    Tip: ~ is there on purpose, because it leads to more LaunchAgents.

    Step 3: Remove ProductEvent – related extensions from Safari / Chrome / Firefox

    Remove an extension from Safari and reset it.Remove a toolbar from Google ChromeRemove a toolbar from Mozilla Firefox

    1. Start Safari

    2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

    3. From the menu, click on "Preferences"

    Remove Mac virus from safari step 1

    4. After that, select the 'Extensions' Tab

    Remove Mac virus from safari step 2

    5. Click once on the extension you want to remove.

    6. Click 'Uninstall'

    Remove Mac virus from safari step 3

    A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the ProductEvent will be removed.

    How to Reset Safari
    IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

    Start Safari and then click on the gear leaver icon.

    Click the Reset Safari button and you will reset the browser.

    1. Start Google Chrome and open the drop menu

    remove mac virus from google chrome step 1

    2. Move the cursor over "Tools" and then from the extended menu choose "Extensions"

    remove mac virus from google chrome step 2

    3. From the opened "Extensions" menu locate the add-on and click on the garbage bin icon on the right of it.

    remove mac virus from google chrome step 3

    4. After the extension is removed, restart Google Chrome by closing it from the red "X" in the top right corner and start it again.

    1. Start Mozilla Firefox. Open the menu window

    2. Select the "Add-ons" icon from the menu.

    remove mac virus from mozilla firefox step 1

    3. Select the Extension and click "Remove"

    remove mac virus from mozilla firefox step 2

    4. After the extension is removed, restart Mozilla Firefox by closing it from the red "X" in the top right corner and start it again.


    What is ProductEvent on your Mac?

    The ProductEvent threat is probably a potentially unwanted app. There is also a chance it could be related to Mac malware.

    If so, such apps tend to slow your Mac down siginficantly and display advertisements. They could also use cookies and other trackers to obtain browsing information from the installed web browsers on your Mac.

    The creators of such unwanted apps work with pay-per-click schemes to get your Mac to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your MacOS.

    Can Macs Get Viruses?

    Yes. As much as any other device, Apple computers do get malware. Apple devices may not be a frequent target by malware authors, but rest assured that the following Apple devices can become infected with a threat:

    • iMac
    • Mac Mini
    • Macbook Air
    • Macbook Pro
    • iPhone
    • iPad

    What Are The Symptoms of ProductEvent On Mac?

    There are several symptoms to look for when this particular threat and also most Mac threats in general are active:

    Symptom #1: Your Mac may become slow and has poor performance in general.

    Symtpom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.

    Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.

    Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.

    Symptom #5: You see suspicious processes running in your Mac's Activity Monitor.

    If you see one or more of those symptoms, then security experts reccomend that you check your Mac for viruses.

    What Types of Mac Threats Are There?

    According to most malware researchers and cyber-security experts, the threats that can currently infect your Mac can be the following types:

    • Rogue Antivirus programs.
    • Adware and hijackers.
    • Trojan horses and other spyware.
    • Ransomware and screen-lockers.
    • Cryptocurrency miner malware.

    What To Do If I Have a Mac Virus, Like ProductEvent?

    Do not panic! You can easily get rid of most Mac threats by firstly isolating them and then removing them. One recommended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you.

    There are many Mac anti-malware apps out there that you can choose from. SpyHunter for Mac is one of the reccomended Mac anti-malware apps, that can scan for free and detect any viruses. This saves time for manual removal that you would otherwise have to do.

    How to Secure My Data from ProductEvent?

    With few simple actions. First and foremost, it is imperative that you follow these steps:

    Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.

    Step 2: Change all of your passwords, starting from your e-mail passwords.

    Step 3: Enable two-factor authentication for protection of your important accounts.

    Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.

    Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.

    Step 6: Change your Wi-Fi password.

    Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.

    Step 8: Install anti-malware software with real-time protection on every device you have.

    Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.

    If you follow these reccomendations, your network and Apple devices will become significantly more safe against any threats or information invasive software and be virus free and protected in the future too.

    More tips you can find on our MacOS Virus section, where you can also ask any questions and comment about your Mac problems.

    About the ProductEvent Research

    The content we publish on SensorsTechForum.com, this ProductEvent how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific macOS issue.

    How did we conduct the research on ProductEvent?

    Please note that our research is based on an independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware definitions, including the various types of Mac threats, especially adware and potentially unwanted apps (PUAs).

    Furthermore, the research behind the ProductEvent threat is backed with VirusTotal.

    To better understand the threat posed by Mac malware, please refer to the following articles which provide knowledgeable details.

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