Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

More Posts - Website

Windowssupporthelp247.com is a website revolving around a tech support scam. The site uses the 1-800-723-4210 phone number as a contact. The con artists behind this scam could be cold calling you from that number. You can witness redirects when browsing and be unable to interact with your computer device or browser if a lock-screen pop-up shows. They can introduce each other as Tech Support from AVG, Microsoft or other reputable company that has Antivirus software. You should read the article to see how to counter these fake messages.

Threat Summary

Name	Windowssupporthelp247.com
Type	Tech Support Scam
Short Description	The tech support scam is made in a way that tries to push you into calling the phone number provided on the site, trying to make you believe that your PC has issues.
Symptoms	Messages pop up on the site stating that you need to contact the given phone number to fix issues on your computer.
Distribution Method	Freeware Installers, Suspicious Sites, Browser Redirects
Detection Tool	See If Your System Has Been Affected by Windowssupporthelp247.com Download Malware Removal Tool
User Experience	Join Our Forum to Discuss Windowssupporthelp247.com.

Windowssupporthelp247.com – Delivery Methods

Thе tech support scam found on the Windowssupporthelp247.com site uses various delivery methods. Very frequently, when you are browsing through the Web and land on unknown pages and forums, you might see the suspicious messages spamming advertising content and redirecting to the site of the scam. Such redirect links and ads could appear from a PUP (potentially unwanted program) found on your PC that is tied to the tech support scam. You will see the 1-800-723-4210 number in message boxes loaded from the website in question.

Undesirable applications which cause for the 1-800-723-4210 phone number to show up on your browsers or make the Windowssupporthelp247.com website to appear and redirect you can be packed inside some third-party installation setups. Freeware and bundled applications usually come with those packages. They might have more features configured to be installed by default. If you want to avoid installations like that, it is possible when you find an Advanced or Custom options menu inside the setup.

Windowssupporthelp247.com – More About It

Windowssupporthelp247.com is a website which is revolving around a technical support scam that tries to trick you into calling the 1-800-723-4210 phone number. The website shows pop-up boxes which display messages that are trying to convince you that you have problems with your personal computer and you need to solve them.

People still fall for this and similar scams. The reason is that the websites used for them can change their domain, their design and phone numbers. The number 1-800-723-4210 is used for many different scams. Some of them are the following:

• Microsoft Support
• HP LaserJet Support
• AVG Antivirus Support

You can see the Windowssupporthelp247.com web page from the image right here:

If the website connected to this tech support scam is loaded inside any browser, a message in a pop-up box will be displayed. The message will sometimes be a lock-screen and block you from using the Web page or clicking on it. New tabs and new windows can open in the browser showing the same message box over and over, blocking your browser and desktop screen a few seconds. Eventually, that can lead to slowing down your computer machine.

Here is an example of one such pop-up message:

An example pop-up message can read:

Windowssupporthelp247.com says…
System Official Support
Your PC has problems due to a virus, malware or a network issue.
Tollfree Number : 1-800-723-4210
Do not turn off your computer or close browser, to avoid any hardware failure.
Fix Windows error 0xC004C003

The cybercriminals want to convince you that you have to call their 1-800-723-4210 phone number for solving problems supposedly found on your PC. They also have an audio file which can be played through Java, Flash or another plugin of your browser on the Windowssupporthelp247.com website. The reason for that is to try and scare you that you indeed have a problem that needs solving right away. The file contains a pre-recorded message that shortly and simply repeats the toll-free number for the Microsoft technical support line. Microsoft does not have any phone numbers, so this is a dead giveaway that the whole thing is fake.

If you somehow ended up on the Windowssupporthelp247.com page of the scam, you might witness in one of the pop-up messages instructions on how you should not interact with your computer, for preventing data loss because of a virus being found. The psychology behind this is for you to keep hearing and seeing such messages until they make you think that you need to call the number.

Do NOT call these crooks as they are just trying to make money off of you. The call is not toll-free as the Windowssupporthelp247.com website advertises and even the shortest of calls can cost a small fortune. Besides that, these criminals will attempt more than once to extract personal details, banking credentials and similar, financial data from you. Anything you provide them with, they will use to steal money directly from you or sell that information on the black market. In the worst case scenario, this can even lead to identity theft and lots of trouble for you.

Remove Windowssupporthelp247.com

To remove Windowssupporthelp247.com manually from your PC, follow the step-by-step removal instructions given below. If the manual removal does not get rid of the scam and redirects effectively, you should search for and remove any leftover items with an advanced anti-malware tool. Such software will keep your system safe in the future.

Note! Your computer system may be affected by Windowssupporthelp247.com or other threats.
Scan Your PC with SpyHunter
SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as Windowssupporthelp247.com.
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.

To remove Windowssupporthelp247.com follow these steps:

1. Uninstall malicious programs from Windows

How to Uninstall malicious programs from Windows:

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).

In the field type in “appwiz.cpl” and press ENTER (fig.2).

This will open a window with all the programs installed on the PC.
Select the program that you want to remove, and press “Uninstall” (fig.3).

Follow the instructions above and you will successfully uninstall most programs.

2. Clean your Browser and Registry from Windowssupporthelp247.com

Remove Windowssupporthelp247.com by cleaning your Browser and Registry.

Remove an extension from Mozilla FirefoxRemove an extension from Google Chrome Remove an extension from Internet Explorer Remove an extension from Microsoft Edge Fix registry entries created by Windowssupporthelp247.com on your PC.

Start Mozilla Firefox. Open the menu window

Select the “Add-ons” icon from the menu.

Select the unwanted extension and click “Remove“

After the extension is removed, restart Mozilla Firefox by closing it from the red “X” button at the top right corner and start it again.

Start Google Chrome and open the drop menu

Move the cursor over “Tools” and then from the extended menu choose “Extensions“

From the opened “Extensions” menu locate the unwanted extension and click on its “Remove” button.

After the extension is removed, restart Google Chrome by closing it from the red “X” button at the top right corner and start it again.

Start Internet Explorer:

Click on the gear icon labeled ‘Tools’ to open the drop menu and select ‘Manage Add-ons’

In the ‘Manage Add-ons’ window.

Select the extension you want to remove and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click ‘Disable’.

After the unwanted extension has been removed, restart Internet Explorer by closing it from the red ‘X’ button located at the top right corner and start it again.

Start Edge

Open the drop menu by clicking on the icon at the top right corner.

From the drop menu select “Extensions”.

Choose the suspected malicious extension you want to remove and then click on the gear icon.

Remove the malicious extension by scrolling down and then clicking on Uninstall.

Some malicious scripts may modify the registry entries on your computer to change different settings. This is why cleaning your Windows Registry Database is recommended. Since the tutorial on how to do this is a bit long and tampering with registries could damage your computer if not done properly you should refer and follow our instructive article about fixing registry entries, especially if you are unexperienced in that area.

Use SpyHunter to scan for malware and unwanted programs

3. Scan for malware and unwanted programs with SpyHunter Anti-Malware Tool

Scan your PC and Remove Windowssupporthelp247.com with SpyHunter Anti-Malware Tool and back up your data

1. Install SpyHunter to scan for Windowssupporthelp247.com and remove them.2. Scan with SpyHunter, Detect and Remove Windowssupporthelp247.com. Back up your data to secure it from malware in the future.

Step 1: Click on the “Download” button to proceed to SpyHunter’s download page.

Download

Malware Removal Tool

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.

Step 2: Guide yourself by the download instructions provided for each browser.

Step 3: After you have installed SpyHunter, wait for it to update automatically.

Step 1: After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.

Step 2: After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.

Step 3: If any threats have been removed, it is highly recommended to restart your PC.

Back up your data to secure it against attacks in the future

IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats. We recommend you to read more about it and to download SOS Online Backup .

SOS Online Backup

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

More Posts - Website

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

More Posts - Website