THREAT REMOVAL

Remove 1-800-098-830 Tech Support Pop-ups Completely

Reports have increased In cyber security forums regarding a tech support scam appearing on user PCs on a daily basis. The scamming phone number reported is 1-800-098-830 and is believed to be associated with a fake “error 895” type of scareware message. If you see adverts as well as pop-ups or receive redirects to such web page, prompting you to call the number to fix the questionable error, there may be a possibility that you may have an ad-supported program displaying ads in different forms on your PC. Either way, experts strongly advise users to stay away from such sites and use the tutorial provided after the article to make sure any associated programs that may be displaying the pop-ups are removed.

Name1-800-098-830 Tech Support Pop-ups
TypeFake Tech Support toll-free Scam
Short DescriptionThe page may look like a regular tech support web page but may obtain different user credentials.
SymptomsThe user may witness pop-ups as well as sound messages similar to this one:
Distribution MethodAdministered by adware PUPs on the user PC. Visiting suspicious third-party sites.
Detection ToolDownload Malware Removal Tool, to See If Your System Has Been Affected by malware
User ExperienceJoin our forum to discuss about 1-800-098-830 Tech Support Pop-ups.

scam alert

1-800-098-830 Fake Support Pop-ups – Why Do I See Them

Many techniques for distribution exist if a scammer wants to spread a fake tech support domain. It may be spread via referral spam on websites on which`s links that are on the comments or replies, some users tend to click. Another way of it spreading is via spam mail messages that may resemble a trustworthy company or person.

Security researchers believe that the primary cause for seeing such pop-ups is due to having a PUP (Potentially Unwanted Software) residing within your system. Such programs are not directly dangerous. However, they may administer advertisements to scamming sites such as this one and sites that may even contain malicious code. They are distributed via bundled installers of freeware downloaded by third-party websites, and it is advisable in case you detect any to immediately uninstall them using specific software for that.

1-800-098-830 Fake Support Pop-ups – More about Them

Just like your typical fake tech support toll-free type of scheme, this one may feature a scareware message deceiving users they may have a problem. Sometimes the messages may feature claims the user data has been compromised, and that action needs to be taken swiftly.

One user who stumbled upon the 1-800-098-830 scam has reported the following on AVG support:

“Carol Maher
Malware warning received
Hi, yesterday while doing a search on internet, I received a female voice warning not to do any banking, shopping, etc until I phoned a toll-free number 1-800-098-830, to debug malware error 895. This warning was repeated over and over and I found it difficult to close the website down. I didn’t phone this number as I suspected it could be a scam. I did a full computer scan and 19 cookies were deleted but nothing else. Has anyone else experienced this or do I need technical assitance? I have AVG full paid protection and don’t have any other virus detections installed.”

This audio message may be created with the sole purpose to trick inexperienced users into believing this is an actual threat and getting them to call 1-800-098-830 and hence fix the problem. It is strongly advisable NOT to conduct any calls to this number since there may be actual negative consequences for you, unlike the fake warnings administered by the possible scam.

Calling this fake tech support number might result in several different consequences for users:

  • His personal information may be acquired
  • His financial data may also be taken and used for other interests.
  • The user may allow the cyber-criminals access to his personal computer and hence, let them infect it with malware to rope further the user into the scam.
  • The phone call may charge the user expensively by the minute.

Security engineers strongly recommend disconnecting from the internet in case you have stumbled upon this scam and look for an advanced anti-malware program that will assist in discovering any software that might be administering the advertisements.

Remove 1-800-098-830 Pop-ups Completely

In case you just want to be rid of this annoying pop-ups that keep reappearing, it is important to identify the issue from its roots. It is advisable to follow the step-by-step instructions provided after this article to successfully identify any software that may be potentially harmful, detect any malware that may already be infecting your system and prevent any intrusions in the future. It is also recommended to install and ad-blocking browser extension for your Google Chrome, Firefox, Safari or Internet Explorer so that you may block any pop-ups by third-party websites you may visit.

First, close your browser from the Windows Task Manager by pressing WIN button and X together and choosing Task manager. After that locate your browser right click it from the list and click on End Task. After that follow this manual to remove it from your browser:

1. Restore the settings in your browser

1. Remove 1-800-098-830 Tech Support Pop-ups from your browser and restart it.

Remove a toolbar from Mozilla Firefox and reset itRemove a toolbar from Google Chrome and reset it. Remove an add-on from Internet Explorer and reset it. Remove an extension from Safari and reset it.

Step 1:Remove Firefox Add-ons

Start Mozilla Firefox Open the menu window

uninstall-fig4

Select the “Add-ons” icon from the menu

uninstall-fig5

Select 1-800-098-830 Tech Support Pop-ups and click “Remove

uninstall-fig6

After 1-800-098-830 Tech Support Pop-ups is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.

Step 2: Reset Firefox

IMPORTANT: Before resetting Firefox make sure you back up all your saved passwords within the browser in case you forget them.

Right-click on Firefox on its icon in the taskbar and click New Private Window to enter private browsing.

Type about:support in your address bar.

Click on the ‘Refresh Firefox’ and accept any prompts from Firefox to save your old data before resetting.

Start Google Chrome and Open the drop menu

Step 1: Remoove Google Chrome Extensions

uninstall-fig7

  • Move the cursor over “Tools” and then from the extended menu choose “Extensions
  • uninstall-fig8

  • From the opened “Extensions” menu locate 1-800-098-830 Tech Support Pop-ups and click on the garbage bin icon on the right of it.
  • uninstall-fig9

  • After 1-800-098-830 Tech Support Pop-ups is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
  • Step 2: Reset Google Chrome

    IMPORTANT: Before resetting Google Chrome make sure you back up all your saved passwords within the browser in case you forget them.

    Right-click on the Chrome taskbar icon and then choose ‘New Incognito Window’. This will start Chrome without any home pages.

    Type chrome://settings/resetProfileSettings and then click on the ‘Reset’ button.

    Step 1: Remove add-ons from Internet Explorer

    Start Internet Explorer:

  • Click “‘Tools’ to open the drop menu and select ‘Manage Add-ons’
  • uninstall-fig10

  • In the ‘Manage Add-ons’ window, make sure that in the first window ‘Add-on Types’, the drop menu ‘Show’ is on ‘All add-ons’
  • uninstall-fig11

    Select 1-800-098-830 Tech Support Pop-ups to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.

    uninstall-fig12

    After 1-800-098-830 Tech Support Pop-ups has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.

    Step 2: Reset Internet Explorer

    IMPORTANT: Before resetting Internet Explorer make sure you back up all your saved passwords within the browser in case you forget them.

    Right-click on Internet Explorer’s icon and choose Start In-Private Browsing.

    Click the gear leaver icon in the top right side of IE and choose Internet Options from the drop-down menu.

    Click on the Advanced Tab after which click the ‘Reset’ button. Wait a little for the ticks to complete and you should be fine.

    Step 1: Remove Safari extensions

    Start Safari

    Open the drop menu by clicking on the sprocket icon in the top right corner.
    uninstall-fig13

    From the drop menu select ‘Preferences’
    In the new window select ‘Extensions’
    Click once on 1-800-098-830 Tech Support Pop-ups
    Click ‘Uninstall’

    uninstall-fig14

    A pop-up window will appear asking for confirmation to uninstall 1-800-098-830 Tech Support Pop-ups. Select ‘Uninstall’ again, and the 1-800-098-830 Tech Support Pop-ups will be removed.

    Step 2: Reset Safari

    IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

    Start Safari and then click on the gear leaver icon.

    Click the Reset Safari button and you will reset the browser.

    2. Remove 1-800-098-830 Tech Support Pop-ups with SpyHunter Anti-Malware Tool

    2. Remove 1-800-098-830 Tech Support Pop-ups with SpyHunter Anti-Malware Tool

    1. Install SpyHunter to scan for and remove 1-800-098-830 Tech Support Pop-ups.3. Scan with SpyHunter to Detect and Remove 1-800-098-830 Tech Support Pop-ups.
    Step 1: Click here to go to SpyHunter’s download instruction page.
    Step 2: Guide yourself by the download instructions provided for each browser.
    Step 3: After you have installed SpyHunter, wait for it to automatically update.

    pets-by-myway-ads-virus

    Step1: After the update process has finished, click on the ‘Scan Computer Now’ button.
    pets-by-myway-ads-virus
    Step2: After SpyHunter has finished scanning your PC for any 1-800-098-830 Tech Support Pop-ups files, click on the ‘Fix Threats’ button to remove them automatically and permanently.
    pets-by-myway-ads-virus
    Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.

    3. Remove 1-800-098-830 Tech Support Pop-ups with Malwarebytes Anti-Malware.

    3. Remove 1-800-098-830 Tech Support Pop-ups with Malwarebytes Anti-Malware

    1. Install Malwarebytes Anti-Malware to scan for and remove 1-800-098-830 Tech Support Pop-ups. 2. Scan your PC with MalwareBytes to remove all 1-800-098-830 Tech Support Pop-ups associated files automatically.
    Step 1: Download Malwarebytes by clicking here.
    Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
    pets-by-myway-ads-virus
    pets-by-myway-ads-virus
    Step 3: After you have downloaded the setup, simply open it.
    Step 4: The installer should appear. Click on the ‘Next’ button.
    pets-by-myway-ads-virus
    Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
    pets-by-myway-ads-virus
    Step 6: Review and click on ‘Next’ on the following 4 steps that will appear afterwards and after that click on the ‘Install’ button.
    pets-by-myway-ads-virus
    Step 7: After the installation process has completed click on the ‘Finish’ button and check the ‘Launch MalwareBytes AntiMalware’ check box.
    Step 1: Launch MalwareBytes if you havent launched it after install.
    Step 2: Wait for the software to update and then click on the blue ‘Scan Now’ button. If it doesnt start updating automatically, click on the blue ‘Update Now’ highlighted text.
    pets-by-myway-ads-virus

    Step 3: At this point, after clicking the ‘Scan Now’ button, the system should start scanning your PC. It may take a while but be patient – it is worth it.
    pets-by-myway-ads-virus
    Step 4: After the scan has been complete and all of the threats have been identified, click on the ‘Remove Selected’ button to detelete them permanently.
    pets-by-myway-ads-virus
    Step 5: Once the scan has completed, MalwareBytes will prompt you to restart your computer. It is recommended to save all your data you are working on before restarting.

    4. Remove 1-800-098-830 Tech Support Pop-ups with STOPZilla AntiMalware

    4. Remove 1-800-098-830 Tech Support Pop-ups with STOPZilla AntiMalware

    1. Install STOPZilla Anti Malware to scan for and remove 1-800-098-830 Tech Support Pop-ups. 2. Scan your PC with STOPZilla Anti Malware to remove all 1-800-098-830 Tech Support Pop-ups associated files completely.
    Step 1: Download STOPZilla by clicking here.
    Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
    pets-by-myway-ads-virus
    Step 3: After you have downloaded the setup, simply open it.
    Step 4: The installer should appear. Click on the ‘Next’ button.
    pets-by-myway-ads-virus
    Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
    pets-by-myway-ads-virus
    Step 6: Review and click on the ‘Install’ button.
    pets-by-myway-ads-virus
    Step 7: After the installation process has completed click on the ‘Finish’ button.
    Step 1: Launch STOPZilla if you havent launched it after install.
    Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button.
    pets-by-myway-ads-virus
    Step 3: After the removal of all threats and associated objects, you should Restart your PC.

    NOTE! Substantial notification about the 1-800-098-830 Tech Support Pop-ups threat: Manual removal of 1-800-098-830 Tech Support Pop-ups requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.
    Avatar

    Ventsislav Krastev

    Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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    Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

    How to Remove 1-800-098-830 Tech Support Pop-ups from Windows.


    Step 1: Boot Your PC In Safe Mode to isolate and remove 1-800-098-830 Tech Support Pop-ups

    OFFER

    Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
    We Recommend To Scan Your PC with SpyHunter

    Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

    1. Hold Windows key() + R


    2. The "Run" Window will appear. In it, type "msconfig" and click OK.


    3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
    Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


    4. When prompted, click on "Restart" to go into Safe Mode.


    5. You can recognise Safe Mode by the words written on the corners of your screen.


    Step 2: Uninstall 1-800-098-830 Tech Support Pop-ups and related software from Windows

    Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


    1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


    2. In the field type in "appwiz.cpl" and press ENTER.


    3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
    Follow the instructions above and you will successfully uninstall most programs.


    Step 3: Clean any registries, created by 1-800-098-830 Tech Support Pop-ups on your computer.

    The usually targeted registries of Windows machines are the following:

    • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
    • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
    • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

    You can access them by opening the Windows registry editor and deleting any values, created by 1-800-098-830 Tech Support Pop-ups there. This can happen by following the steps underneath:

    1. Open the Run Window again, type "regedit" and click OK.


    2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


    3. You can remove the value of the virus by right-clicking on it and removing it.
    Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

    IMPORTANT!
    Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
    This will enable you to install and use SpyHunter 5 successfully.

    Step 4: Scan for 1-800-098-830 Tech Support Pop-ups with SpyHunter Anti-Malware Tool

    1. Click on the "Download" button to proceed to SpyHunter's download page.


    It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


    2. After you have installed SpyHunter, wait for it to update automatically.

    SpyHunter5-update-2018


    3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

    SpyHunter5-Free-Scan-2018


    4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

    SpyHunter-5-Free-Scan-Next-2018

    If any threats have been removed, it is highly recommended to restart your PC.


    Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

    Get rid of 1-800-098-830 Tech Support Pop-ups from Mac OS X.


    Step 1: Uninstall 1-800-098-830 Tech Support Pop-ups and remove related files and objects

    OFFER
    Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
    We Recommend To Scan Your Mac with SpyHunter for Mac
    Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


    1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


    2. Find Activity Monitor and double-click it:


    3. In the Activity Monitor look for any suspicious processes, belonging or related to 1-800-098-830 Tech Support Pop-ups:

    Tip: To quit a process completely, choose the “Force Quit” option.


    4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


    5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to 1-800-098-830 Tech Support Pop-ups. If you find it, right-click on the app and select “Move to Trash”.


    6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to 1-800-098-830 Tech Support Pop-ups. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


    7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

    • Go to Finder.
    • In the search bar type the name of the app that you want to remove.
    • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
    • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

    In case you cannot remove 1-800-098-830 Tech Support Pop-ups via Step 1 above:

    In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

    Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

    1: Click on "Go" and Then "Go to Folder" as shown underneath:

    2: Type in "/Library/LauchAgents/" and click Ok:

    3: Delete all of the virus files that have similar or the same name as 1-800-098-830 Tech Support Pop-ups. If you believe there is no such file, do not delete anything.

    You can repeat the same procedure with the following other Library directories:

    → ~/Library/LaunchAgents
    /Library/LaunchDaemons

    Tip: ~ is there on purpose, because it leads to more LaunchAgents.


    Step 2: Scan for and remove malware from your Mac

    When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



    Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


    Remove 1-800-098-830 Tech Support Pop-ups from Google Chrome.


    Step 1: Start Google Chrome and open the drop menu


    Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


    Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


    Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


    Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


    Erase 1-800-098-830 Tech Support Pop-ups from Mozilla Firefox.

    Step 1: Start Mozilla Firefox. Open the menu window


    Step 2: Select the "Add-ons" icon from the menu.


    Step 3: Select the unwanted extension and click "Remove"


    Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



    Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


    Uninstall 1-800-098-830 Tech Support Pop-ups from Microsoft Edge.


    Step 1: Start Edge browser.


    Step 2: Open the drop menu by clicking on the icon at the top right corner.


    Step 3: From the drop menu select "Extensions".


    Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


    Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



    Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


    Remove 1-800-098-830 Tech Support Pop-ups from Safari.


    Step 1: Start the Safari app.


    Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


    Step 3: From the menu, click on "Preferences".

    stf-safari preferences


    Step 4: After that, select the 'Extensions' Tab.

    stf-safari-extensions


    Step 5: Click once on the extension you want to remove.


    Step 6: Click 'Uninstall'.

    stf-safari uninstall

    A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the 1-800-098-830 Tech Support Pop-ups will be removed.


    How to Reset Safari
    IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

    Start Safari and then click on the gear leaver icon.

    Click the Reset Safari button and you will reset the browser.


    Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


    Eliminate 1-800-098-830 Tech Support Pop-ups from Internet Explorer.


    Step 1: Start Internet Explorer.


    Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


    Step 3: In the 'Manage Add-ons' window.


    Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


    Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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