This article aims to help you by showing you how to remove the ZeroSurvey.com browser hijacker completely from your computer system and how to speed it up again.
Browser hijacking programs are continuing to grow in number and despite the efforts of security experts to shut down big chunks of them, the suspicious programs still hijack web browsers and display advertisements as well as change their default home page. One of those suspicious programs is associated with the suspicious website, called ZeroSurvey.com. The potentially unwanted program (PUP) can slow down your computer and modify the settings on your web browser so that it displays various different types of advertisements. If you see ads or anything associated with ZeroSurvey.com, recommendations are to read this article and learn how to remove this browser hijacker from your computer.
Threat Summary
| Name | ZeroSurvey "Virus" |
| Type | Browser Hijacker/Potentially Unwanted Program |
| Short Description | Aims to modify the settings on your web browser and your computer heavily in order to display advertised content. |
| Symptoms | Slowing down of your computer system by displaying various different types of advertisements and running processes in the background. |
| Distribution Method | Bundling installers, other adware |
| Detection Tool |
See If Your System Has Been Affected by malware
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Malware Removal Tool
|
User Experience | Join Our Forum to Discuss ZeroSurvey "Virus". |
ZeroSurvey.com Redirect “Virus” – How Does It Spread
In order to be installed as a program on your computer, the ZeroSurvey browser hijacker may be included in one of the installation steps of a third-party software you may have downloaded. Such free programs are usually uploaded on torrent websites or other suspicious software providing sites and they often bundle in their installers apps, like ZeroSurvey browser hijacker. The program may pretend to be a legitimate application, which is added as a free extra to the setup, somewhere in the installation steps, for example:
The installation step may be located in either the Custom or Advanced installation option.
ZeroSurvey.com “Virus” – More Information
The browser hijacker connected to ZeroSurvey.com web page is the type of software you may not want to have on your computer. As soon as it has been installed on your PC, ZeroSurvey may drop it’s files in the %Program Files% directory and may make multiple different values in the Windows Registry sub-keys of your web browsers. This may result in the ZeroSurvey web page to become one of the default search engines of your web browser and automatically load when you open your web browser.
In addition to modifying the settings of your web browser, the ZeroSurvey “virus” may also use different tracking technologies in order to display different advertisements on your computer. Such tracking technologies may be:
- Cookies.
- Flash cookies or LSOs (Locally Shared Objects).
- Tags.
- Pixels.
These technologies may be used by the ZeroSurvey virus in order to display different advertisements on your computer system, such as:
- Pop-ups.
- Browser redirects.
- Banners.
- Highlighted text.
- Ad-supported search results.
Such advertisements are usually harmless, but some of them may lead to filling up surveys, that may request you to enter important information. In addition to surveys, the advertisements displayed by this software may also lead you to various third-party websites, which may also be malicious or scamming sites.
Remove ZeroSurvey Ads From Your PC
For the removal process of this ad-supported software, it is strongly recommended to follow the removal instructions in this article. They are specifically created in order to assist you into fully removing this suspicious software either manually or automatically. Since manual removal may take time and you have no guarantee that you will fully remove all ZeroSurvey – related objects on your PC, causing the program to reappear, experts advise using the automatic approach. It consists of scanning your computer, by using an advanced anti-malware program. Such software will protect your computer against future infections by malware and also make sure that all ZeroSurvey – related objects are permanently gone from your computer system.
Manually delete ZeroSurvey "Virus" from Windows and your browser
Note! Substantial notification about the ZeroSurvey "Virus" threat: Manual removal of ZeroSurvey "Virus" requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.
Remove or Uninstall ZeroSurvey "Virus" in Windows.
Step 1: Remove/Uninstall ZeroSurvey "Virus" in Windows
Here is a method in few easy steps to remove that program. No matter if you are using Windows 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program get left behind, and that can lead to unstable work of your PC, mistakes with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Select the program that you want to remove, and press “Uninstall” (fig.3).
Follow the instructions above and you will successfully uninstall ZeroSurvey "Virus".
Remove ZeroSurvey "Virus" from Your Browser.
Remove a toolbar from Mozilla Firefox
Remove a toolbar from Google Chrome
Remove a toolbar from Internet Explorer
Remove a toolbar from Safari
Select the “Add-ons” icon from the menu
Select ZeroSurvey "Virus" and click “Remove“
After ZeroSurvey "Virus" is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.
Select ZeroSurvey "Virus" to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.
After ZeroSurvey "Virus" has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.
Open the drop menu by clicking on the sprocket icon in the top right corner.
From the drop menu select ‘Preferences’
In the new window select ‘Extensions’
Click once on ZeroSurvey "Virus"
Click ‘Uninstall’
A pop-up window will appear asking for confirmation to uninstall ZeroSurvey "Virus". Select ‘Uninstall’ again, and the ZeroSurvey "Virus" will be removed.
Automatically remove ZeroSurvey "Virus" by downloading an advanced anti-malware program
Remove ZeroSurvey "Virus" with SpyHunter Anti-Malware Tool
1. Install SpyHunter to scan for and remove ZeroSurvey "Virus".2. Scan with SpyHunter to Detect and Remove ZeroSurvey "Virus".Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to automatically update.
Step1: After the update process has finished, click on the ‘Scan Computer Now’ button.
Step2: After SpyHunter has finished scanning your PC for any ZeroSurvey "Virus" files, click on the ‘Fix Threats’ button to remove them automatically and permanently.
Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.
Back up your data to secure it against attacks in the future
IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data automatically with cloud backup and insure it against any type of data loss on your device, even the most severe. We recommend reading more about and downloading SOS Online Backup .
1. For Windows 7 and earlier 1. For Windows 8, 8.1 and 10 1. Enabling the Windows Defense Feature (Previous Versions)1-Click on Windows Start Menu
2-Type Backup And Restore
3-Open it and click on Set Up Backup
4-A window will appear asking you where to set up backup. You should have a flash drive or an external hard drive. Mark it by clicking on it with your mouse then click on Next.
5-On the next window, the system will ask you what do you want to backup. Choose the ‘Let Me Choose’ option and then click on Next.
6-Click on ‘Save settings and run backup’ on the next window in order to protect your files from possible attacks by ZeroSurvey "Virus".
2-In the window type ‘filehistory’ and press Enter
3-A File History window will appear. Click on ‘Configure file history settings’
4-The configuration menu for File History will appear. Click on ‘Turn On’. After its on, click on Select Drive in order to select the backup drive. It is recommended to choose an external HDD, SSD or a USB stick whose memory capacity is corresponding to the size of the files you want to backup.
5-Select the drive then click on ‘Ok’ in order to set up file backup and protect yourself from ZeroSurvey "Virus".
1- Press Windows button + R keys.
2- A run windows should appear. In it type ‘sysdm.cpl’ and then click on Run.
3- A System Properties windows should appear. In it choose System Protection.
5- Click on Turn on system protection and select the size on the hard disk you want to utilize for system protection.
6- Click on Ok and you should see an indication in Protection settings that the protection from ZeroSurvey "Virus" is on.
Restoring a file via Windows Defense feature:
1-Right-click on the encrypted file, then choose Properties.
2-Click on the Previous Versions tab and then mark the last version of the file.
3-Click on Apply and Ok and the file encrypted by ZeroSurvey "Virus" should be restored.
Remove ZeroSurvey "Virus" Using Other Alternative Tools
STOPZilla Anti MalwareStep 1: Download STOPZilla by clicking here.
Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
Step 3: After you have downloaded the setup, simply open it.
Step 4: The installer should appear. Click on the ‘Next’ button.
Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
Step 6: Review and click on the ‘Install’ button.
Step 7: After the installation process has completed click on the ‘Finish’ button.
2. Scan your PC with STOPZilla Anti Malware to remove all ZeroSurvey "Virus" associated files completely.
Step 1: Launch STOPZilla if you haven’t launched it after install.
Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button.
Step 3: After the removal of all threats and associated objects, you should Restart your PC.
Ventsislav Krastev
Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.
Follow Me:
- Guide 1: How to Remove ZeroSurvey "Virus" from Windows.
- Guide 2: Get rid of ZeroSurvey "Virus" from Mac OS X.
- Guide 3: Remove ZeroSurvey "Virus" from Google Chrome.
- Guide 4: Erase ZeroSurvey "Virus" from Mozilla Firefox.
- Guide 5: Uninstall ZeroSurvey "Virus" from Microsoft Edge.
- Guide 6: Remove ZeroSurvey "Virus" from Safari.
- Guide 7: Eliminate ZeroSurvey "Virus" from Internet Explorer.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
How to Remove ZeroSurvey "Virus" from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove ZeroSurvey "Virus"
Step 2: Uninstall ZeroSurvey "Virus" and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully uninstall most programs.
Step 3: Clean any registries, created by ZeroSurvey "Virus" on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by ZeroSurvey "Virus" there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Get rid of ZeroSurvey "Virus" from Mac OS X.
Step 1: Uninstall ZeroSurvey "Virus" and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove ZeroSurvey "Virus" via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Remove ZeroSurvey "Virus" from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Erase ZeroSurvey "Virus" from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Uninstall ZeroSurvey "Virus" from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Remove ZeroSurvey "Virus" from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the ZeroSurvey "Virus" will be removed.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Eliminate ZeroSurvey "Virus" from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
