This article aims to help you by showing you how to remove the ZeroSurvey.com browser hijacker completely from your computer system and how to speed it up again.
Browser hijacking programs are continuing to grow in number and despite the efforts of security experts to shut down big chunks of them, the suspicious programs still hijack web browsers and display advertisements as well as change their default home page. One of those suspicious programs is associated with the suspicious website, called ZeroSurvey.com. The potentially unwanted program (PUP) can slow down your computer and modify the settings on your web browser so that it displays various different types of advertisements. If you see ads or anything associated with ZeroSurvey.com, recommendations are to read this article and learn how to remove this browser hijacker from your computer.
Threat Summary
Name | ZeroSurvey "Virus" |
Type | Browser Hijacker/Potentially Unwanted Program |
Short Description | Aims to modify the settings on your web browser and your computer heavily in order to display advertised content. |
Symptoms | Slowing down of your computer system by displaying various different types of advertisements and running processes in the background. |
Distribution Method | Bundling installers, other adware |
Detection Tool |
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Malware Removal Tool
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User Experience | Join Our Forum to Discuss ZeroSurvey "Virus". |
ZeroSurvey.com Redirect “Virus” – How Does It Spread
In order to be installed as a program on your computer, the ZeroSurvey browser hijacker may be included in one of the installation steps of a third-party software you may have downloaded. Such free programs are usually uploaded on torrent websites or other suspicious software providing sites and they often bundle in their installers apps, like ZeroSurvey browser hijacker. The program may pretend to be a legitimate application, which is added as a free extra to the setup, somewhere in the installation steps, for example:
The installation step may be located in either the Custom or Advanced installation option.
ZeroSurvey.com “Virus” – More Information
The browser hijacker connected to ZeroSurvey.com web page is the type of software you may not want to have on your computer. As soon as it has been installed on your PC, ZeroSurvey may drop it’s files in the %Program Files% directory and may make multiple different values in the Windows Registry sub-keys of your web browsers. This may result in the ZeroSurvey web page to become one of the default search engines of your web browser and automatically load when you open your web browser.
In addition to modifying the settings of your web browser, the ZeroSurvey “virus” may also use different tracking technologies in order to display different advertisements on your computer. Such tracking technologies may be:
- Cookies.
- Flash cookies or LSOs (Locally Shared Objects).
- Tags.
- Pixels.
These technologies may be used by the ZeroSurvey virus in order to display different advertisements on your computer system, such as:
- Pop-ups.
- Browser redirects.
- Banners.
- Highlighted text.
- Ad-supported search results.
Such advertisements are usually harmless, but some of them may lead to filling up surveys, that may request you to enter important information. In addition to surveys, the advertisements displayed by this software may also lead you to various third-party websites, which may also be malicious or scamming sites.
Remove ZeroSurvey Ads From Your PC
For the removal process of this ad-supported software, it is strongly recommended to follow the removal instructions in this article. They are specifically created in order to assist you into fully removing this suspicious software either manually or automatically. Since manual removal may take time and you have no guarantee that you will fully remove all ZeroSurvey – related objects on your PC, causing the program to reappear, experts advise using the automatic approach. It consists of scanning your computer, by using an advanced anti-malware program. Such software will protect your computer against future infections by malware and also make sure that all ZeroSurvey – related objects are permanently gone from your computer system.
Manually delete ZeroSurvey "Virus" from Windows and your browser
Note! Substantial notification about the ZeroSurvey "Virus" threat: Manual removal of ZeroSurvey "Virus" requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.
Automatically remove ZeroSurvey "Virus" by downloading an advanced anti-malware program
- Guide 1: How to Remove ZeroSurvey "Virus" from Windows.
- Guide 2: Get rid of ZeroSurvey "Virus" from Mac OS X.
- Guide 3: Remove ZeroSurvey "Virus" from Google Chrome.
- Guide 4: Erase ZeroSurvey "Virus" from Mozilla Firefox.
- Guide 5: Uninstall ZeroSurvey "Virus" from Microsoft Edge.
- Guide 6: Remove ZeroSurvey "Virus" from Safari.
- Guide 7: Eliminate ZeroSurvey "Virus" from Internet Explorer.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
How to Remove ZeroSurvey "Virus" from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove ZeroSurvey "Virus"





Step 2: Uninstall ZeroSurvey "Virus" and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:



Step 3: Clean any registries, created by ZeroSurvey "Virus" on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by ZeroSurvey "Virus" there. This can happen by following the steps underneath:



Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Get rid of ZeroSurvey "Virus" from Mac OS X.
Step 1: Uninstall ZeroSurvey "Virus" and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove ZeroSurvey "Virus" via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove ZeroSurvey "Virus" files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as ZeroSurvey "Virus", the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Remove ZeroSurvey "Virus" from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Erase ZeroSurvey "Virus" from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Uninstall ZeroSurvey "Virus" from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Remove ZeroSurvey "Virus" from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the ZeroSurvey "Virus" will be removed.
Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer
Eliminate ZeroSurvey "Virus" from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.