1-855-376-4628 Informationprotection.us Fake Tech Support Site Description

Name1-855-376-4628 Informationprotection.us Fake Tech Support Site
TypeFake Tech Support Scam
Short DescriptionThe page may be advertised as helpful to the user but it will only cause issues.
SymptomsThe user may have the website set as his homepage without his approval, ads may be generated. The user may have been redirected to the page.
Distribution MethodBundling, unsafe browsing.
Detection toolDownload Malware Removal Tool, to See If Your System Has Been Affected By 1-855-376-4628 Informationprotection.us Fake Tech Support Site

informationprotection.usBeware of a tech support scam, associated with the website, going by the name Informationprotection.us. It is a confirmed fraud, and users should stay away from it. The phone number is reported to be associated with other sites that have the same picture and claim to be tech support as well. Such sites are mstechsupport.info, instantprivacyprotecton.info, myscanandprotect.net, safetyscan.info, informationdefense.info , privacyguard.co, safetyscan.co and all of them have the same picture and link to the same number, and that is 1-855-376-4628.

1-855-376-4628 Scam – How Did I Start Seeing It?

There are several ways you could’ve opened each one of these sites. One way is if you have clicked on an online advertisement claiming you have an issue or a virus on your computer, redirecting you to them. Another way is to be directly redirected to your computer. This can happen if you have a PUP (Potentially Unwanted Program) on your computer. One way to get PUPs unknowingly is by installing software that includes them as browser add-ons or programs on the machine. Once there they may cause redirects, change home pages, display fake virus alert pages that block out the browser, etc. They are mostly ad-supported, and one of those ads may be a domain, linked to 1-855-376-4628.

More about 1-855-376-4628 Associated Websites

These domains at first look like a legitimate tech support websites that aim to help users solve their programs on the phone. They even feature opinions of users that have been assisted by the ‘tech support’ crew.

Tech support websites are an efficient way to scam users either out of their money or obtain personal user information. Some users even report that scammers have been trying to make them install software, like rogue antivirus programs or even malware on the computer. Also, some users report being charged an insane amount of money by the minute from such phone calls. Either way, users are strongly advised not to trust such numbers and always to ask who they are dealing with and check the validity of the company.

Some redirects to this number were leading to sites that block out the user’s browser entirely, displaying a pop-up, claiming his PC is infected along with a link to the number. Such messages are called scareware messages, and they aim to induce fear in users that their credit card info, account passwords, facebook logs, photos and other files have been thoroughly compromised. Some of those links even feature a voice message.

Being inexperienced with such threats before, users often tend to call such numbers seeking support, and this tactic is called ‘the rope’. This is because it ropes users into beginning to trust the caller on the other side. Once there, the customer support representative may pose as a user with a fake identity. They may ask for users information to ‘identify them’ and they also may ask for access to their computer.

Removing 1-855-376-4628 Associated Programs from Your PC

If you want to be rid of the site and any associated apps that may be bringing it up to your computer you should act proactively. To start with, check any unfamiliar extensions on your web browser and programs on your PC. One way to do this is to follow the step-by-step instructions below. For best results, it is highly advisable to employ an anti-malware tool that also can remove unwanted programs from the computer. It will also ensure to prevent you from any unwanted programs popping out on your computer in the future.

Step 1: Remove/Uninstall 1-855-376-4628 Informationprotection.us Fake Tech Support Site in Windows

Here is a method in few easy steps to remove that program. No matter if you are using Windows 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program get left behind, and that can lead to unstable work of your PC, mistakes with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

  • Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).
  • uninstall-virus-fig1

  • In the field type in “appwiz.cpl” and press ENTER (fig.2).
  • uninstall-virus-fig2

  • This will open a window with all the programs installed on the PC.
    Select the program that you want to remove, and press “Uninstall” (fig.3).
  • uninstall-virus-fig3

    Follow the instructions above and you will successfully uninstall 1-855-376-4628 Informationprotection.us Fake Tech Support Site.

    Step 2: Remove 1-855-376-4628 Informationprotection.us Fake Tech Support Site from your browser

    Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome Remove a toolbar from Internet Explorer Remove a toolbar from Safari
    Start Mozilla Firefox Open the menu window

    uninstall-fig4

    Select the “Add-ons” icon from the menu

    uninstall-fig5

    Select 1-855-376-4628 Informationprotection.us Fake Tech Support Site and click “Remove

    uninstall-fig6

    After 1-855-376-4628 Informationprotection.us Fake Tech Support Site is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.

    Start Google Chrome and Open the drop menu

    uninstall-fig7

  • Move the cursor over “Tools” and then from the extended menu choose “Extensions
  • uninstall-fig8

  • From the opened “Extensions” menu locate 1-855-376-4628 Informationprotection.us Fake Tech Support Site and click on the garbage bin icon on the right of it.
  • uninstall-fig9

  • After 1-855-376-4628 Informationprotection.us Fake Tech Support Site is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
  • Start Internet Explorer:

  • Click “‘Tools’ to open the drop menu and select ‘Manage Add-ons’
  • uninstall-fig10

  • In the ‘Manage Add-ons’ window, make sure that in the first window ‘Add-on Types’, the drop menu ‘Show’ is on ‘All add-ons’
  • uninstall-fig11

    Select 1-855-376-4628 Informationprotection.us Fake Tech Support Site to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.

    uninstall-fig12

    After 1-855-376-4628 Informationprotection.us Fake Tech Support Site has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.

    Start Safari

    Open the drop menu by clicking on the sprocket icon in the top right corner.
    uninstall-fig13

    From the drop menu select ‘Preferences’
    In the new window select ‘Extensions’
    Click once on 1-855-376-4628 Informationprotection.us Fake Tech Support Site
    Click ‘Uninstall’

    uninstall-fig14

    A pop-up window will appear asking for confirmation to uninstall 1-855-376-4628 Informationprotection.us Fake Tech Support Site. Select ‘Uninstall’ again, and the 1-855-376-4628 Informationprotection.us Fake Tech Support Site will be removed.

    In order to remove any associated objects that are left after uninstall and detect any other threats, you should:

    Step 3: Start Your PC in Safe Mode to Remove 1-855-376-4628 Informationprotection.us Fake Tech Support Site.

    Removing 1-855-376-4628 Informationprotection.us Fake Tech Support Site from Windows XP, Vista, 7 systems:

    1. Remove all CDs and DVDs, and then Restart your PC from the “Start” menu.
    2. Select one of the two options provided below:

    For PCs with a single operating system: Press “F8” repeatedly after the first boot screen shows up during the restart of your computer. In case the Windows logo appears on the screen, you have to repeat the same task again.

    For PCs with multiple operating systems: Тhe arrow keys will help you select the operating system you prefer to start in Safe Mode. Press “F8” just as described for a single operating system.

    3. As the “Advanced Boot Options” screen appears, select the Safe Mode option you want using the arrow keys. As you make your selection, press “Enter“.
    4. Log on to your computer using your administrator account

    While your computer is in Safe Mode, the words “Safe Mode” will appear in all four corners of your screen.

    Removing 1-855-376-4628 Informationprotection.us Fake Tech Support Site from Windows 8, 8.1 and 10 systems:

    Substep 1:

    Open the Start Menu
    Windows-10-0 (1)

    Substep 2:

    Whilst holding down Shift button, click on Power and then click on Restart.

    Substep 3:

    After reboot, the aftermentioned menu will appear. From there you should choose Troubleshoot.
    Windows-10-1-257x300

    Substep 4:

    You will see the Troubleshoot menu. From this menu you can choose Advanced Options.
    Windows-10-2 (1)

    Substep 5:

    After the Advanced Options menu appears, click on Startup Settings.
    Windows-10-3 (1)

    Substep 6:

    Click on Restart.
    Windows-10-5 (1)

    Substep 7:

    A menu will appear upon reboot. You should choose Safe Mode by pressing its corresponding number and the machine will restart and boot into Safe Mode so you can scan for and remove 1-855-376-4628 Informationprotection.us Fake Tech Support Site.

    Step 4: Remove 1-855-376-4628 Informationprotection.us Fake Tech Support Site automatically by downloading an advanced anti-malware program.

    To clean your computer you should download an updated anti-malware program on a safe PC and then install it on the affected computer in offline mode. After that you should boot into safe mode and scan your computer to remove all 1-855-376-4628 Informationprotection.us Fake Tech Support Site associated objects.

    NOTE! Substantial notification about the 1-855-376-4628 Informationprotection.us Fake Tech Support Site threat: Manual removal of 1-855-376-4628 Informationprotection.us Fake Tech Support Site requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.

    Berta Bilbao

    Berta is the Editor-in-Chief of SensorsTechForum. She is a dedicated malware researcher, dreaming for a more secure cyber space.

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