Remove 1-855-652-2162 Fake Tech Support Pop-Up from Your PC - How to, Technology and PC Security Forum | SensorsTechForum.com
THREAT REMOVAL

Remove 1-855-652-2162 Fake Tech Support Pop-Up from Your PC

Another tech support scamming website has been reported to spread a fake hotline number to con people into giving personal and financial information. One of the websites connected to the scam is called bluescreen-alert(.)info and it displays a poorly written pop-up and a fake Windows BSOD (Blue Screen of Death) error, lying inexperienced users that their computer has been infected with a virus. All users who have witnessed these symptoms should immediately follow the step-by-step instructions below to get rid of this scam permanently.

Name855-652-2162 Toll-Free or bluescreen-alert(.)info
TypeScamming domain/Fake Tech Support
Short DescriptionThe domain creators may do dangerous or unhealthy to the user activities.
SymptomsThe user may witness fake BSOD pop-up as well as redirects to other potentially harmful domains.
Distribution MethodVia PUPs, installed by bundling (Browser Hijackers) or by visiting a suspicious third-party site that is advertising it.
Detection ToolDownload Malware Removal Tool, to See If Your System Has Been Affected by 855-652-2162 Toll-Free or bluescreen-alert(.)info
User Experience Join our forum to discuss 855-652-2162 Toll-Free or bluescreen-alert(.)info.

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1-855-652-2162 Fake Tech Support Pop-Up Distribution

These type of scamming hosts may spread to your computer in several different ways. You may have clicked on a suspicious advertisement, or you may have adware on your computer that may have caused a redirect to the website. Either way, such unwanted programs may usually find their way to your computer via bundled installers. To put this in perspective, imagine that you have downloaded a free program from a third-party website. When you install such applications, other ad-supported programs may slip in unnoticed bundled in your program’s installers as “free extra”. This unhealthy marketing practice is very profitable and we highly advise users to check carefully the installers of the programs they download and always choose the “Custom” or “Advanced” installation preference.

1-855-652-2162 Fake Tech Support Pop-Up in Detail

Once presented on the computer, the fake tech support scam displays a fake BSOD with a pop-up that states the following message:

“There is a .net frame work file missing due to some harmfull virus
Debug malware error 895-system 32.exe failure
Please contact microsoft technicians to rectify the issue. please do not open internet browser for security issue to avoid data corruption on your registry of your operating system. Please contact microsoft techicians at
Tollfree Helpline at 1-855-652-2162
PLEASE DO NOT SHUT DOWN OR RESTART YOUR COMPUTER, DOING THAT MAY LEAD TO DATA LOSS AND FAILURE OF OPERATING SYSTEM, HENCE NON BOOTABLE
SITUATION
RESULTING COMPLETE DATA LOSS.
CONTACT ADMINISTRATOR DEPARTMENT TO RESOLVE THE ISSUE ON TOLL FREE – 1-855-652-2162”

The pop-up does not have the option to be closed the conventional way because it reappears. Such scareware messages featuring names such as Microsoft aim to scare an inexperienced user into immediately calling the “customer representatives”. Judging on how poorly written the message is, the scammers may be non-native English speakers.

When it comes to risks for the user, they may vary, but the main ones are:

  • Ask users for personal information.
  • Obtain financial credentials.
  • Request users to download actual malware on their computers.
  • Charge users a lot by the minute for the phone call under the pretexts the call is “Toll-Free”.
  • Subscribe the phone number of the user to an expensive and automatic SMS service.

Stop 1-855-652-2162 Fake Tech Support Pop-Up Permanently

To put this pop-up to a complete stop, you need to take unorthodox measures. First, you should stop the process of your web browser by entering Task Manager and ending your web browser as a task. After it has been stopped, you may proceed with removing for the actual program that Is causing this pop-up to appear using the following instructions.

1. Restore the settings in your browser

1. Remove 855-652-2162 Toll-Free or bluescreen-alert(.)info from your browser and restart it.

First, close your browser from the Windows Task Manager by pressing and X together and choosing Task manager. After that locate your browser, right click it from the list and click on End Task. After that open your browser in private/incognito mode and follow this manual to remove 855-652-2162 Toll-Free or bluescreen-alert(.)info:

Remove a toolbar from Mozilla Firefox and reset itRemove a toolbar from Google Chrome and reset it. Remove an add-on from Internet Explorer and reset it. Remove an extension from Safari and reset it.

Step 1:Remove Firefox Add-ons

Start Mozilla Firefox Open the menu window

uninstall-fig4

Select the “Add-ons” icon from the menu

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Select 855-652-2162 Toll-Free or bluescreen-alert(.)info and click “Remove

uninstall-fig6

After 855-652-2162 Toll-Free or bluescreen-alert(.)info is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.

Step 2: Reset Firefox

IMPORTANT: Before resetting Firefox make sure you back up all your saved passwords within the browser in case you forget them.

Right-click on Firefox on its icon in the taskbar and click New Private Window to enter private browsing.

Type about:support in your address bar.

Click on the ‘Refresh Firefox’ and accept any prompts from Firefox to save your old data before resetting.

Start Google Chrome and Open the drop menu

Step 1: Remoove Google Chrome Extensions

uninstall-fig7

  • Move the cursor over “Tools” and then from the extended menu choose “Extensions
  • uninstall-fig8

  • From the opened “Extensions” menu locate 855-652-2162 Toll-Free or bluescreen-alert(.)info and click on the garbage bin icon on the right of it.
  • uninstall-fig9

  • After 855-652-2162 Toll-Free or bluescreen-alert(.)info is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
  • Step 2: Reset Google Chrome

    IMPORTANT: Before resetting Google Chrome make sure you back up all your saved passwords within the browser in case you forget them.

    Right-click on the Chrome taskbar icon and then choose ‘New Incognito Window’. This will start Chrome without any home pages.

    Type chrome://settings/resetProfileSettings and then click on the ‘Reset’ button.

    Step 1: Remove add-ons from Internet Explorer

    Start Internet Explorer:

  • Click “‘Tools’ to open the drop menu and select ‘Manage Add-ons’
  • uninstall-fig10

  • In the ‘Manage Add-ons’ window, make sure that in the first window ‘Add-on Types’, the drop menu ‘Show’ is on ‘All add-ons’
  • uninstall-fig11

    Select 855-652-2162 Toll-Free or bluescreen-alert(.)info to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.

    uninstall-fig12

    After 855-652-2162 Toll-Free or bluescreen-alert(.)info has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.

    Step 2: Reset Internet Explorer

    IMPORTANT: Before resetting Internet Explorer make sure you back up all your saved passwords within the browser in case you forget them.

    Right-click on Internet Explorer’s icon and choose Start In-Private Browsing.

    Click the gear leaver icon in the top right side of IE and choose Internet Options from the drop-down menu.

    Click on the Advanced Tab after which click the ‘Reset’ button. Wait a little for the ticks to complete and you should be fine.

    Step 1: Remove Safari extensions

    Start Safari

    Open the drop menu by clicking on the sprocket icon in the top right corner.
    uninstall-fig13

    From the drop menu select ‘Preferences’
    In the new window select ‘Extensions’
    Click once on 855-652-2162 Toll-Free or bluescreen-alert(.)info
    Click ‘Uninstall’

    uninstall-fig14

    A pop-up window will appear asking for confirmation to uninstall 855-652-2162 Toll-Free or bluescreen-alert(.)info. Select ‘Uninstall’ again, and the 855-652-2162 Toll-Free or bluescreen-alert(.)info will be removed.

    Step 2: Reset Safari

    IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

    Start Safari and then click on the gear leaver icon.

    Click the Reset Safari button and you will reset the browser.

    2. Remove 855-652-2162 Toll-Free or bluescreen-alert(.)info with SpyHunter Anti-Malware Tool

    2. Remove 855-652-2162 Toll-Free or bluescreen-alert(.)info with SpyHunter Anti-Malware Tool

    1. Install SpyHunter to scan for and remove 855-652-2162 Toll-Free or bluescreen-alert(.)info.3. Scan with SpyHunter to Detect and Remove 855-652-2162 Toll-Free or bluescreen-alert(.)info.
    Step 1: Click here to go to SpyHunter’s download instruction page.
    Step 2: Guide yourself by the download instructions provided for each browser.
    Step 3: After you have installed SpyHunter, wait for it to automatically update.

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    Step1: After the update process has finished, click on the ‘Scan Computer Now’ button.
    pets-by-myway-ads-virus
    Step2: After SpyHunter has finished scanning your PC for any 855-652-2162 Toll-Free or bluescreen-alert(.)info files, click on the ‘Fix Threats’ button to remove them automatically and permanently.
    pets-by-myway-ads-virus
    Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.

    Optional: Using Alternative Anti-Malware Tools

    Remove 855-652-2162 Toll-Free or bluescreen-alert(.)info Using Other Alternative Tools

    Malwarebytes Anti-MalwareSTOPZilla Anti Malware
    1. Install Malwarebytes Anti-Malware to scan for and remove 855-652-2162 Toll-Free or bluescreen-alert(.)info.
    Step 1: Download Malwarebytes by clicking here.
    Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
    pets-by-myway-ads-virus
    pets-by-myway-ads-virus
    Step 3: After you have downloaded the setup, simply open it.
    Step 4: The installer should appear. Click on the ‘Next’ button.
    pets-by-myway-ads-virus
    Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
    pets-by-myway-ads-virus
    Step 6: Review and click on ‘Next’ on the following 4 steps that will appear afterwards and after that click on the ‘Install’ button.
    pets-by-myway-ads-virus
    Step 7: After the installation process has completed click on the ‘Finish’ button and check the ‘Launch MalwareBytes AntiMalware’ check box.

    2. Scan your PC with MalwareBytes to remove all 855-652-2162 Toll-Free or bluescreen-alert(.)info associated files automatically.

    Step 1: Launch MalwareBytes if you havent launched it after install.
    Step 2: Wait for the software to update and then click on the blue ‘Scan Now’ button. If it doesnt start updating automatically, click on the blue ‘Update Now’ highlighted text.
    pets-by-myway-ads-virus
    Step 3: At this point, after clicking the ‘Scan Now’ button, the system should start scanning your PC. It may take a while but be patient – it is worth it.
    pets-by-myway-ads-virus
    Step 4: After the scan has been complete and all of the threats have been identified, click on the ‘Remove Selected’ button to delete them permanently.
    pets-by-myway-ads-virus
    Step 5: Once the scan has completed, MalwareBytes will prompt you to restart your computer. It is recommended to save all your data you are working on before restarting.

    1. Download and Install STOPZilla Anti-malware to Scan for And Remove 855-652-2162 Toll-Free or bluescreen-alert(.)info.
    Step 1: Download STOPZilla by clicking here.
    Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
    pets-by-myway-ads-virus
    Step 3: After you have downloaded the setup, simply open it.
    Step 4: The installer should appear. Click on the ‘Next’ button.
    pets-by-myway-ads-virus
    Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
    pets-by-myway-ads-virus
    Step 6: Review and click on the ‘Install’ button.
    pets-by-myway-ads-virus
    Step 7: After the installation process has completed click on the ‘Finish’ button.

    2. Scan your PC with STOPZilla Anti Malware to remove all 855-652-2162 Toll-Free or bluescreen-alert(.)info associated files completely.
    Step 1: Launch STOPZilla if you haven’t launched it after install.
    Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button.
    pets-by-myway-ads-virus
    Step 3: After the removal of all threats and associated objects, you should Restart your PC.

    NOTE! Substantial notification about the 855-652-2162 Toll-Free or bluescreen-alert(.)info threat: Manual removal of 855-652-2162 Toll-Free or bluescreen-alert(.)info requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.
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    Ventsislav Krastev

    Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.

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