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Loading...A new scam has been reported to be associated with a fake black screen website that is reported to deceive users that their system has crashed. Instead, the scam is nothing more than a web-page with a pop-up that cannot be closed the conventional way. However, having this scam pop-up on your computer may be an indication that you have adware program active and operational on your computer. This is why it is recommended to read this informative article to help you evade the 1-855-213-4353 scam and remove any ad-supported applications or malware from your device.
| Name | 1-855-213-4353 Tech Support |
| Type | Tech Support Scam |
| Short Description | Aims to scam users for money, by making up issues with their computer. |
| Symptoms | Comes either as a rogue security software or a browser pop-up that locks the web browser with a scareware type of message. |
| Distribution Method | Via PUPs, installed by bundling (Browser Hijackers) or by visiting a suspicious third-party site that is advertising it. |
| Detection Tool | Download Malware Removal Tool, to See If Your System Has Been Affected by 1-855-213-4353 Tech Support |
| User Experience | Join our forum to discuss 1-855-213-4353 Tech Support. |
1-855-213-4353 Tech Support Scam – Distribution
This scam is reported to be spread in several different ways. One of them is a URL to which the affected user may have been redirected via a PUP (Potentially Unwanted Program) installed on his computer. Users report seeing their Google Chrome, Mozilla Firefox, Safari and Opera browsers locked and a pop-up with a scary message:
→ “new scam-went to go on general website go urgent message that I had been hacked and to call Microsoft tech support immediately-banking, credit cards, etc. were compromised-call #-foreign accent-tried to get me to start to do steps for him to fix problem–i hung up and turned off computer and restarted-is fine now-could not get out of warning page with recording-that’s why I called #.” Source: Affected user report at findwhocallsyou.com
Not only this, but the spread of such scamming URLs has also been reported to be via programs that resemble security software, like PC Bug Repair – a rogue program that just pretends to be antivirus software.
Such applications that are rogue and induce pop-ups on your browser are known as PUPs, and most conventional antivirus software does not detect them since they are classified only as potentially unwanted and are not directly dangerous to the computer. However, they may redistribute scams such as the 1-855-213-4353 tech support fraud.
1-855-213-4353 Fake Tech Support In Detail
The tech support scam is believed to display the following audio message after it locks your web browser:
This shareware type of indirect communication aims to drive the user to call the posted number. However, do not get fooled because this number is a sham and all it aims is to steal your information and funds. Users have reported that the “customer representatives” presented themselves as Microsoft tech support and most of them spoke with either Indian or Middle Eastern accents. They have also been reported to request access to the user PCs and to explain an issue which may or may not exist on their PC.
Users are strongly advised NOT to call this service, because there are certain dangers it may introduce:
- Request insanely large payment for the service they provide. (In the range 500-1000 USD)
- Subscribe the caller to an automated SMS service that drains money from his SIM card. As a result, you receive a huge cell phone bill out of nowhere.
- The user may let the scammers infiltrate his PC and extract financial or personal information either by the phone or from the infected PC.
Stop 1-855-213-4353 Fake Tech Support Scam Pop-ups
The bottom line for these scare-ware messages is that this should not appear anymore on your computer. To remove the software that may be displaying these pop-ups, you need to clean up your web browser and delete any ad-supported applications from your programs and features. To do this effectively, please refer to the after-mentioned instructions below. Besides this, we strongly recommend using an advanced anti-malware software to detect and remove and adware or malware that may be residing on your device and causing those pop-ups. This also ensures that you are protected from such in the future.
1. Remove 1-855-213-4353 Tech Support from your browser and restart it.
First, close your browser from the Windows Task Manager by pressing ? and X together and choosing Task manager. After that locate your browser, right click it from the list and click on End Task. After that open your browser in private/incognito mode and follow this manual to remove 1-855-213-4353 Tech Support:
Remove a toolbar from Mozilla Firefox and reset it
Remove a toolbar from Google Chrome and reset it.
Remove an add-on from Internet Explorer and reset it.
Remove an extension from Safari and reset it.Step 1:Remove Firefox Add-ons
Start Mozilla Firefox Open the menu window
Select the “Add-ons” icon from the menu
Select 1-855-213-4353 Tech Support and click “Remove”
After 1-855-213-4353 Tech Support is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.
Step 2: Reset Firefox
IMPORTANT: Before resetting Firefox make sure you back up all your saved passwords within the browser in case you forget them.
Right-click on Firefox on its icon in the taskbar and click New Private Window to enter private browsing.
Type about:support in your address bar.
Click on the ‘Refresh Firefox’ and accept any prompts from Firefox to save your old data before resetting.
Step 1: Remoove Google Chrome Extensions
Step 2: Reset Google Chrome
IMPORTANT: Before resetting Google Chrome make sure you back up all your saved passwords within the browser in case you forget them.
Right-click on the Chrome taskbar icon and then choose ‘New Incognito Window’. This will start Chrome without any home pages.
Type chrome://settings/resetProfileSettings and then click on the ‘Reset’ button.
Step 1: Remove add-ons from Internet Explorer
Start Internet Explorer:
Select 1-855-213-4353 Tech Support to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.
After 1-855-213-4353 Tech Support has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.
Step 2: Reset Internet Explorer
IMPORTANT: Before resetting Internet Explorer make sure you back up all your saved passwords within the browser in case you forget them.
Right-click on Internet Explorer’s icon and choose Start In-Private Browsing.
Click the gear leaver icon in the top right side of IE and choose Internet Options from the drop-down menu.
Click on the Advanced Tab after which click the ‘Reset’ button. Wait a little for the ticks to complete and you should be fine.
Step 1: Remove Safari extensions
Start Safari
Open the drop menu by clicking on the sprocket icon in the top right corner.
From the drop menu select ‘Preferences’
In the new window select ‘Extensions’
Click once on 1-855-213-4353 Tech Support
Click ‘Uninstall’
A pop-up window will appear asking for confirmation to uninstall 1-855-213-4353 Tech Support. Select ‘Uninstall’ again, and the 1-855-213-4353 Tech Support will be removed.
Step 2: Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.
Start Safari and then click on the gear leaver icon.
Click the Reset Safari button and you will reset the browser.
2. Remove 1-855-213-4353 Tech Support with SpyHunter Anti-Malware Tool
1. Install SpyHunter to scan for and remove 1-855-213-4353 Tech Support.3. Scan with SpyHunter to Detect and Remove 1-855-213-4353 Tech Support.Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to automatically update.
Step1: After the update process has finished, click on the ‘Scan Computer Now’ button.
Step2: After SpyHunter has finished scanning your PC for any 1-855-213-4353 Tech Support files, click on the ‘Fix Threats’ button to remove them automatically and permanently.
Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.
Remove 1-855-213-4353 Tech Support Using Other Alternative Tools
Malwarebytes Anti-Malware
STOPZilla Anti MalwareStep 1: Download Malwarebytes by clicking here.
Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
Step 3: After you have downloaded the setup, simply open it.
Step 4: The installer should appear. Click on the ‘Next’ button.
Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
Step 6: Review and click on ‘Next’ on the following 4 steps that will appear afterwards and after that click on the ‘Install’ button.
Step 7: After the installation process has completed click on the ‘Finish’ button and check the ‘Launch MalwareBytes AntiMalware’ check box.
2. Scan your PC with MalwareBytes to remove all 1-855-213-4353 Tech Support associated files automatically.
Step 1: Launch MalwareBytes if you havent launched it after install.
Step 2: Wait for the software to update and then click on the blue ‘Scan Now’ button. If it doesnt start updating automatically, click on the blue ‘Update Now’ highlighted text.
Step 3: At this point, after clicking the ‘Scan Now’ button, the system should start scanning your PC. It may take a while but be patient – it is worth it.
Step 4: After the scan has been complete and all of the threats have been identified, click on the ‘Remove Selected’ button to delete them permanently.
Step 5: Once the scan has completed, MalwareBytes will prompt you to restart your computer. It is recommended to save all your data you are working on before restarting.
Step 1: Download STOPZilla by clicking here.
Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
Step 3: After you have downloaded the setup, simply open it.
Step 4: The installer should appear. Click on the ‘Next’ button.
Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
Step 6: Review and click on the ‘Install’ button.
Step 7: After the installation process has completed click on the ‘Finish’ button.
2. Scan your PC with STOPZilla Anti Malware to remove all 1-855-213-4353 Tech Support associated files completely.
Step 1: Launch STOPZilla if you haven’t launched it after install.
Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button.
Step 3: After the removal of all threats and associated objects, you should Restart your PC.
Ventsislav Krastev
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Ventsislav Krastev
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Ventsislav Krastev
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Preparation before removing 1-855-213-4353 Tech Support.
Before starting the actual removal process, we recommend that you do the following preparation steps.
- Make sure you have these instructions always open and in front of your eyes.
- Do a backup of all of your files, even if they could be damaged. You should back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats.
- Be patient as this could take a while.
Step 1: Boot Your PC In Safe Mode to isolate and remove 1-855-213-4353 Tech Support
Step 2: Clean any registries, created by 1-855-213-4353 Tech Support on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by 1-855-213-4353 Tech Support there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.Step 3: Find files created by 1-855-213-4353 Tech Support
For Windows 8, 8.1 and 10.
For Windows XP, Vista, and 7.For Newer Windows Operating Systems
1: On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
3: Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for 1-855-213-4353 Tech Support with SpyHunter Anti-Malware Tool
Step 5 (Optional): Try to Restore Files Encrypted by 1-855-213-4353 Tech Support.
Ransomware infections and 1-855-213-4353 Tech Support aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
For more “how-to” file recovery methods and steps, you can visit our instructive article on “How to Restore Files Encrypted by Ransomware (Without Decrypter)“.
Ventsislav Krastev
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Preparation before removing 1-855-213-4353 Tech Support.
Before starting the actual removal process, we recommend that you do the following preparation steps.
- Make sure you have these instructions always open and in front of your eyes.
- Do a backup of all of your files, even if they could be damaged. You should back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats.
- Be patient as this could take a while.
Step 1: Boot Your PC In Safe Mode to isolate and remove 1-855-213-4353 Tech Support
Step 2: Clean any registries, created by 1-855-213-4353 Tech Support on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by 1-855-213-4353 Tech Support there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.Step 3: Find files created by 1-855-213-4353 Tech Support
For Windows 8, 8.1 and 10. For Windows XP, Vista, and 7.For Newer Windows Operating Systems
1: On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
3: Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for 1-855-213-4353 Tech Support with SpyHunter Anti-Malware Tool
Ventsislav Krastev
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Preparation before removing 1-855-213-4353 Tech Support.
Before starting the actual removal process, we recommend that you do the following preparation steps.
- Make sure you have these instructions always open and in front of your eyes.
- Be patient as this could take a while.
Step 1: Uninstall 1-855-213-4353 Tech Support and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully uninstall most programs.Step 2: Clean your Browsers from 1-855-213-4353 Tech Support.
Remove an extension from Mozilla FirefoxRemove an extension from Google Chrome Remove an extension from Internet Explorer
Remove an extension from Microsoft Edge
2. Select the “Add-ons” icon from the menu.
3. Select the unwanted extension and click “Remove“
4. After the extension is removed, restart Mozilla Firefox by closing it from the red “X” button at the top right corner and start it again.
2. Move the cursor over “Tools” and then from the extended menu choose “Extensions“
3. From the opened “Extensions” menu locate the unwanted extension and click on its “Remove” button.
4. After the extension is removed, restart Google Chrome by closing it from the red “X” button at the top right corner and start it again.
2. Click on the gear icon labeled ‘Tools’ to open the drop menu and select ‘Manage Add-ons’
3. In the ‘Manage Add-ons’ window.
4. Select the extension you want to remove and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click ‘Disable’.
5. After the unwanted extension has been removed, restart Internet Explorer by closing it from the red ‘X’ button located at the top right corner and start it again.
2. Open the drop menu by clicking on the icon at the top right corner.
3. From the drop menu select “Extensions”.
4. Choose the suspected malicious extension you want to remove and then click on the gear icon.
5. Remove the malicious extension by scrolling down and then clicking on Uninstall.
Step 3: Clean any registries, created by 1-855-213-4353 Tech Support on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by 1-855-213-4353 Tech Support there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for 1-855-213-4353 Tech Support with SpyHunter Anti-Malware Tool
Ventsislav Krastev
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Preparation Phase:
Before starting to follow the steps below, be advised that you should first do the following preparations:
- Backup your files in case the worst happens.
- Make sure to have a device with these instructions on standy.
- Arm yourself with patience.
Step 1: Uninstall 1-855-213-4353 Tech Support and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
Step 2: Remove 1-855-213-4353 Tech Support – related extensions from your Mac’s browsers
Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome
Remove an extension from Safari and reset it.
Step 3: Scan for and remove 1-855-213-4353 Tech Support files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as 1-855-213-4353 Tech Support, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Ventsislav Krastev
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
