Stop 1-855-213-4353 Tech Support Scam Pop-Ups on Your Browser

by Ventsislav Krastev | April 18, 2016 | 0 Comments fake tech support, Microsoft, pop-ups

A new scam has been reported to be associated with a fake black screen website that is reported to deceive users that their system has crashed. Instead, the scam is nothing more than a web-page with a pop-up that cannot be closed the conventional way. However, having this scam pop-up on your computer may be an indication that you have adware program active and operational on your computer. This is why it is recommended to read this informative article to help you evade the 1-855-213-4353 scam and remove any ad-supported applications or malware from your device.

Name	1-855-213-4353 Tech Support
Type	Tech Support Scam
Short Description	Aims to scam users for money, by making up issues with their computer.
Symptoms	Comes either as a rogue security software or a browser pop-up that locks the web browser with a scareware type of message.
Distribution Method	Via PUPs, installed by bundling (Browser Hijackers) or by visiting a suspicious third-party site that is advertising it.
Detection Tool	Download Malware Removal Tool, to See If Your System Has Been Affected by malware
User Experience	Join our forum to discuss 1-855-213-4353 Tech Support.

1-855-213-4353 Tech Support Scam – Distribution

This scam is reported to be spread in several different ways. One of them is a URL to which the affected user may have been redirected via a PUP (Potentially Unwanted Program) installed on his computer. Users report seeing their Google Chrome, Mozilla Firefox, Safari and Opera browsers locked and a pop-up with a scary message:

→ “new scam-went to go on general website go urgent message that I had been hacked and to call Microsoft tech support immediately-banking, credit cards, etc. were compromised-call #-foreign accent-tried to get me to start to do steps for him to fix problem–i hung up and turned off computer and restarted-is fine now-could not get out of warning page with recording-that’s why I called #.” Source: Affected user report at findwhocallsyou.com

Not only this, but the spread of such scamming URLs has also been reported to be via programs that resemble security software, like PC Bug Repair – a rogue program that just pretends to be antivirus software.

Such applications that are rogue and induce pop-ups on your browser are known as PUPs, and most conventional antivirus software does not detect them since they are classified only as potentially unwanted and are not directly dangerous to the computer. However, they may redistribute scams such as the 1-855-213-4353 tech support fraud.

1-855-213-4353 Fake Tech Support In Detail

The tech support scam is believed to display the following audio message after it locks your web browser:

This shareware type of indirect communication aims to drive the user to call the posted number. However, do not get fooled because this number is a sham and all it aims is to steal your information and funds. Users have reported that the “customer representatives” presented themselves as Microsoft tech support and most of them spoke with either Indian or Middle Eastern accents. They have also been reported to request access to the user PCs and to explain an issue which may or may not exist on their PC.

Users are strongly advised NOT to call this service, because there are certain dangers it may introduce:

Request insanely large payment for the service they provide. (In the range 500-1000 USD)
Subscribe the caller to an automated SMS service that drains money from his SIM card. As a result, you receive a huge cell phone bill out of nowhere.
The user may let the scammers infiltrate his PC and extract financial or personal information either by the phone or from the infected PC.

Stop 1-855-213-4353 Fake Tech Support Scam Pop-ups

The bottom line for these scare-ware messages is that this should not appear anymore on your computer. To remove the software that may be displaying these pop-ups, you need to clean up your web browser and delete any ad-supported applications from your programs and features. To do this effectively, please refer to the after-mentioned instructions below. Besides this, we strongly recommend using an advanced anti-malware software to detect and remove and adware or malware that may be residing on your device and causing those pop-ups. This also ensures that you are protected from such in the future.

1. Restore the settings in your browser

1. Remove 1-855-213-4353 Tech Support from your browser and restart it.

First, close your browser from the Windows Task Manager by pressing ? and X together and choosing Task manager. After that locate your browser, right click it from the list and click on End Task. After that open your browser in private/incognito mode and follow this manual to remove 1-855-213-4353 Tech Support:

Remove a toolbar from Mozilla Firefox and reset it

Remove a toolbar from Google Chrome and reset it.

Remove an add-on from Internet Explorer and reset it.

Remove an extension from Safari and reset it.

Step 1:Remove Firefox Add-ons

Start Mozilla Firefox Open the menu window

Select the “Add-ons” icon from the menu

Select 1-855-213-4353 Tech Support and click “Remove“

After 1-855-213-4353 Tech Support is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.

Step 2: Reset Firefox

IMPORTANT: Before resetting Firefox make sure you back up all your saved passwords within the browser in case you forget them.

Right-click on Firefox on its icon in the taskbar and click New Private Window to enter private browsing.

Type about:support in your address bar.

Click on the ‘Refresh Firefox’ and accept any prompts from Firefox to save your old data before resetting.

Start Google Chrome and Open the drop menu

Step 1: Remoove Google Chrome Extensions

Move the cursor over “Tools” and then from the extended menu choose “Extensions“

From the opened “Extensions” menu locate 1-855-213-4353 Tech Support and click on the garbage bin icon on the right of it.

After 1-855-213-4353 Tech Support is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.

Step 2: Reset Google Chrome

IMPORTANT: Before resetting Google Chrome make sure you back up all your saved passwords within the browser in case you forget them.

Right-click on the Chrome taskbar icon and then choose ‘New Incognito Window’. This will start Chrome without any home pages.

Type chrome://settings/resetProfileSettings and then click on the ‘Reset’ button.

Step 1: Remove add-ons from Internet Explorer

Start Internet Explorer:

Click “‘Tools’ to open the drop menu and select ‘Manage Add-ons’

In the ‘Manage Add-ons’ window, make sure that in the first window ‘Add-on Types’, the drop menu ‘Show’ is on ‘All add-ons’

Select 1-855-213-4353 Tech Support to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.

After 1-855-213-4353 Tech Support has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.

Step 2: Reset Internet Explorer

IMPORTANT: Before resetting Internet Explorer make sure you back up all your saved passwords within the browser in case you forget them.

Right-click on Internet Explorer’s icon and choose Start In-Private Browsing.

Click the gear leaver icon in the top right side of IE and choose Internet Options from the drop-down menu.

Click on the Advanced Tab after which click the ‘Reset’ button. Wait a little for the ticks to complete and you should be fine.

Step 1: Remove Safari extensions

Start Safari

Open the drop menu by clicking on the sprocket icon in the top right corner.

From the drop menu select ‘Preferences’
In the new window select ‘Extensions’
Click once on 1-855-213-4353 Tech Support
Click ‘Uninstall’

A pop-up window will appear asking for confirmation to uninstall 1-855-213-4353 Tech Support. Select ‘Uninstall’ again, and the 1-855-213-4353 Tech Support will be removed.

Step 2: Reset Safari

IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

2. Remove 1-855-213-4353 Tech Support with SpyHunter Anti-Malware Tool

1. Install SpyHunter to scan for and remove 1-855-213-4353 Tech Support.

3. Scan with SpyHunter to Detect and Remove 1-855-213-4353 Tech Support.

Step 1: Click here to go to SpyHunter’s download instruction page.
Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to automatically update.

Step1: After the update process has finished, click on the ‘Scan Computer Now’ button.

Step2: After SpyHunter has finished scanning your PC for any 1-855-213-4353 Tech Support files, click on the ‘Fix Threats’ button to remove them automatically and permanently.

Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.

Optional: Using Alternative Anti-Malware Tools

Remove 1-855-213-4353 Tech Support Using Other Alternative Tools

Malwarebytes Anti-Malware

STOPZilla Anti Malware

1. Install Malwarebytes Anti-Malware to scan for and remove 1-855-213-4353 Tech Support.
Step 1: Download Malwarebytes by clicking here.
Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.

Step 3: After you have downloaded the setup, simply open it.
Step 4: The installer should appear. Click on the ‘Next’ button.

Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.

Step 6: Review and click on ‘Next’ on the following 4 steps that will appear afterwards and after that click on the ‘Install’ button.

Step 7: After the installation process has completed click on the ‘Finish’ button and check the ‘Launch MalwareBytes AntiMalware’ check box.

2. Scan your PC with MalwareBytes to remove all 1-855-213-4353 Tech Support associated files automatically.

Step 1: Launch MalwareBytes if you havent launched it after install.
Step 2: Wait for the software to update and then click on the blue ‘Scan Now’ button. If it doesnt start updating automatically, click on the blue ‘Update Now’ highlighted text.

Step 3: At this point, after clicking the ‘Scan Now’ button, the system should start scanning your PC. It may take a while but be patient – it is worth it.

Step 4: After the scan has been complete and all of the threats have been identified, click on the ‘Remove Selected’ button to delete them permanently.

Step 5: Once the scan has completed, MalwareBytes will prompt you to restart your computer. It is recommended to save all your data you are working on before restarting.

1. Download and Install STOPZilla Anti-malware to Scan for And Remove 1-855-213-4353 Tech Support.
Step 1: Download STOPZilla by clicking here.
Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.

Step 3: After you have downloaded the setup, simply open it.
Step 4: The installer should appear. Click on the ‘Next’ button.

Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.

Step 6: Review and click on the ‘Install’ button.

Step 7: After the installation process has completed click on the ‘Finish’ button.

2. Scan your PC with STOPZilla Anti Malware to remove all 1-855-213-4353 Tech Support associated files completely.
Step 1: Launch STOPZilla if you haven’t launched it after install.
Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button.

Step 3: After the removal of all threats and associated objects, you should Restart your PC.

NOTE! Substantial notification about the 1-855-213-4353 Tech Support threat: Manual removal of 1-855-213-4353 Tech Support requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

How to Remove 1-855-213-4353 Tech Support from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove 1-855-213-4353 Tech Support

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall 1-855-213-4353 Tech Support and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"

Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by 1-855-213-4353 Tech Support on your computer.

The usually targeted registries of Windows machines are the following:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by 1-855-213-4353 Tech Support there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for 1-855-213-4353 Tech Support with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

Download

Malware Removal Tool

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.

3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

If any threats have been removed, it is highly recommended to restart your PC.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Get rid of 1-855-213-4353 Tech Support from Mac OS X.

Step 1: Uninstall 1-855-213-4353 Tech Support and remove related files and objects

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your Mac with SpyHunter for Mac

Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to 1-855-213-4353 Tech Support:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to 1-855-213-4353 Tech Support. If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to 1-855-213-4353 Tech Support. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

Go to Finder.
In the search bar type the name of the app that you want to remove.
Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove 1-855-213-4353 Tech Support via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as 1-855-213-4353 Tech Support. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Step 2: Scan for and remove 1-855-213-4353 Tech Support files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as 1-855-213-4353 Tech Support, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.

Click the button below below to download SpyHunter for Mac and scan for 1-855-213-4353 Tech Support:

Download

SpyHunter for Mac

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Remove 1-855-213-4353 Tech Support from Google Chrome.

Step 1: Start Google Chrome and open the drop menu

Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"

Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.

Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Erase 1-855-213-4353 Tech Support from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window

Step 2: Select the "Add-ons" icon from the menu.

Step 3: Select the unwanted extension and click "Remove"

Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Uninstall 1-855-213-4353 Tech Support from Microsoft Edge.

Step 1: Start Edge browser.

Step 2: Open the drop menu by clicking on the icon at the top right corner.

Step 3: From the drop menu select "Extensions".

Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.

Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Remove 1-855-213-4353 Tech Support from Safari.

Step 1: Start the Safari app.

Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

Step 3: From the menu, click on "Preferences".

Step 4: After that, select the 'Extensions' Tab.

Step 5: Click once on the extension you want to remove.

Step 6: Click 'Uninstall'.

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the 1-855-213-4353 Tech Support will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Eliminate 1-855-213-4353 Tech Support from Internet Explorer.

Step 1: Start Internet Explorer.

Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'

Step 3: In the 'Manage Add-ons' window.

Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.

Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.